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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > Medusa

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Old 12-19-2011, 11:39   #1 (permalink)
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medusa card update error ip problem

Testing connection...
OK
Checking validity...
OK
Checking your cards...
Searching installed cards...
Found card with s/n 0003C143
The card is not valid card.
Found card with s/n 0201746B
The card is valid card (TOP). Activations: JTAG
Selected card: 0201xxxx
Updates count: 0
Updates limit: 3
Connection from country: Turkey
Destination country: IN
Destination country doesn't correspond to IP
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Old 12-19-2011, 12:44   #2 (permalink)
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Hello.
Your Medusa Box is only for India. Who is your reseller? Where You have bought this box?
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Old 12-19-2011, 13:18   #3 (permalink)
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Quote:
Originally Posted by Medusa Box View Post
Hello.
Your Medusa Box is only for India. Who is your reseller? Where You have bought this box?

I visited china buy. company Profile :chinaok gz angle www.chinaoksoftware.com

i am from turkey plase my dongle actıved
my serial number:s/n 0201746B
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Old 12-19-2011, 13:31   #4 (permalink)
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Quote:
Originally Posted by turkgsmteam View Post
I visited china buy. company Profile :chinaok gz angle www.chinaoksoftware.com

i am from turkey plase my dongle actıved
my serial number:s/n XXXXXXX
This Box is only for India market. You can't use it in Turkey.
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Old 12-24-2011, 15:20   #5 (permalink)
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Testing connection...
OK
Checking validity...
OK
Checking your cards...
Searching installed cards...
Found card with s/n XXXXXXXX
The card is not valid card.
Found card with s/n XXXXXXXX
The card is valid card (TOP). Activations: JTAG
Selected card: 0201xxxx
Updates count: 0
Updates limit: 3
Connection from country: Turkey
Destination country: IN
Destination country doesn't correspond to IP

I have the same problem .
My resele is ipmart , medusabox 02019B6F.
When it was sold no one warned that the country use.
I from brasil and i have smart , octopus ,scolt all without this problem .
There must be a solution ,please help .

Last edited by Medusa Box; 12-25-2011 at 13:21.
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Old 12-26-2011, 07:33   #6 (permalink)
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Quote:
Originally Posted by raphael.aranha View Post
Testing connection...
OK
Checking validity...
OK
Checking your cards...
Searching installed cards...
Found card with s/n XXXXXXXX
The card is not valid card.
Found card with s/n XXXXXXXX
The card is valid card (TOP). Activations: JTAG
Selected card: 0201xxxx
Updates count: 0
Updates limit: 3
Connection from country: Turkey
Destination country: IN
Destination country doesn't correspond to IP

I have the same problem .
My resele is ipmart , medusabox 02019B6F.
When it was sold no one warned that the country use.
I from brasil and i have smart , octopus ,scolt all without this problem .
There must be a solution ,please help .
Your Medusa Box declared for using only for India. Please, contact to your reseller.
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Old 12-29-2011, 14:44   #7 (permalink)
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Congratulations for the support received more 16 credits to update.

Happy new year for all
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Old 02-03-2013, 06:12   #8 (permalink)
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plz help me bro my card is blocked

Testing connection...
OK
Checking validity...
OK
Checking your cards...
Searching installed cards...
Found card with s/n 0003C143
The card is not valid card.
Found card with s/n 0203A56A
The card is valid card (TOP). Activations: Lg
Selected card: 0203xxxx
Updates count: 23
Updates limit: 28
Connection from country: nepal
Destination country: IN
Destination country doesn't correspond to IP
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Old 02-04-2013, 07:08   #9 (permalink)
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This Box is only for India market:
Quote:
Destination country: IN
You can't use it in Nepal. Please, contact to our managers in on-line Sales Chat at GsmServer, they will suggest You what to do.
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