Medusa showing zero partitions on Wiko View 2 [Answered] - GSM-Forum

GtelBoss · 11-10-2018, 11:31

Code:

hello team software successfully detected and boot phone but its showing zero partions help me to back up firmware from this devices (wiko view 2)

LOG

Welcome to Medusa Pro Software version 1.6.9. 
Started.
Reader #0: Alcor Micro USB Smart Card Reader 0
Reader #1: FT SCR2000 0
Reader #2: FT SCR2000 1

Model Settings:
Interface : USB
Core      : Auto Detect UFS
Loader    : 

Connecting...
Finished calculating
Searching loader...
Loader found:
Core      : Qualcomm MSM8937
Loader    : QLoader_MSM8937_V31_Wik
Sending loader...OK.
Loader successfully initialized.

num_partition_sectors=61071360
SECTOR_SIZE_IN_BYTES=512
num_physical_partitions=3
MFR_ID=144
OEM_ID=74
Product name=HBG4a2
{"storage_info": {"total_blocks":61071360, "block_size":512, "page_size":512, "num_physical":3, "mfr_id":144, "serial_num":1109081418, "fw_version":"165","mem_type":"eMMC", "prod_name":"HBG4a2"}}
ACK
Device       : 
Page size    : 4096 B
Block size   : 4096 B
Block count  : 524288
Size         : 2048.00 MB
Connect successful.
---------------------------------------------------------------
SW: 1.6.9; FW: 1.24.

Physical partition number: 0

Block count  : 524288 (0x80000)
Size         : 2048.00 MB

Medusa Box · 11-12-2018, 07:28

Hello.

Probably, USB Qualcomm UFS loader, which You have used for connecting is not fully compatible to your device. Please contact us to Skype, we will check remotely in more details. Our contact info You can find in our profile.

rebainoor · 11-13-2018, 10:41

Quote:

Reader #0: Alcor Micro USB Smart Card Reader 0
Reader #1: FT SCR2000 0
Reader #2: FT SCR2000 1

Model Settings:
Interface : USB
Core : Auto Detect UFS
Loader :

Connecting...
Finished calculating
Searching loader...
Loader found:
Core : Qualcomm MSM8937
Loader : QLoader_MSM8937_V31_Wik
Sending loader...OK.
Loader successfully initialized.

num_partition_sectors=61071360
SECTOR_SIZE_IN_BYTES=512
num_physical_partitions=3
MFR_ID=144
OEM_ID=74
Product name=HBG4a2
{"storage_info": {"total_blocks":61071360, "block_size":512, "page_size":512, "num_physical":3, "mfr_id":144, "serial_num":1109081418, "fw_version":"165","mem_type":"eMMC", "prod_name":"HBG4a2"}}
ACK
Device :
Page size : 4096 B
Block size : 4096 B
Block count : 524288
Size : 2048.00 MB
Connect successful.
---------------------------------------------------------------
SW: 1.6.9; FW: 1.24.

Physical partition number: 0

Block count : 524288 (0x80000)
Size : 2048.00 MB

because this phone have emmc chip not ufs chip
you need use emmc loader

11-12-2018, 07:28	#2 (permalink)
Medusa Box Product Supporter Join Date: Mar 2011 Location: Octopus-team Posts: 9,360 Member: 1538383 Status: Offline Sonork: 100.1587278 Thanks Meter: 3,398	Hello. Probably, USB Qualcomm UFS loader, which You have used for connecting is not fully compatible to your device. Please contact us to Skype, we will check remotely in more details. Our contact info You can find in our profile.