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Go Back   GSM-Forum > Product Support Sections > Special Solutions / Services / WebShop > GPGIndustries Support section > HxCDongle

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Old 12-19-2011, 13:42   #1 (permalink)
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@ All Those users who have problem - Old HxcDongle & New HxcPro Green Cable

Hi all my Friends.....
i Had seen Some Friends have problem that :

They Have OLD HxcDongle and when they purchase new hxc cable its not working...

Like this i saw.... so WE Decide to Replace you . Your Hxc card only

We Will give Hxc Card only in 10 USD.... (Shipping Cost not included)

You have to provide Old Dongle Serial number + screen shot
You have to provide your Registered email address
You have to provide Us your Reseller Details

We Will Block your Old Hxc card and Issue you new Hxc card

We Decide Three ways to send you Hxc card only

1- We will Ship Hxc Card only Directly To you with DHL
You have to pay us Total 33 USD ( HXC Card only + Shipping Cost )

2- We Will Ship Hxc Card only to your reseller with your reseller Goods
When ever we have order from your reseller and when its ready to deliver we will send your Hxc card only with his shipment , in this way you will save Shipping Cost and you only have to pay us 10 USD

3- When ever you order any Goods we will send Hxc card only with your order
when ever you order any Goods to Gsmsp.com and when it will ready we will send your Hxc card only with your shipment , in this way you will save Shipping cost for hxc card only and you have pay us only 10 USD for hxc card only, So you have to tell me your ORDER ID from Gsmsp.com, Your paypal Email address, Your Trans. ID. to make sure i'll ask to Shipping Department to put Hxc Card in your order


We Accept Only Paypal
if you have any Questions or if you need more details or For Paypal ID please Contact me privately

Sonork : 100.1577177
skype : Faisal_Computer
icq : 356562413


Br
Faisal_Computer

Last edited by Faisal_Computer; 12-22-2011 at 08:50. Reason: email removed.....
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Old 12-19-2011, 14:55   #2 (permalink)
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That's GPG plus, take care of customers.
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Old 12-19-2011, 15:40   #3 (permalink)
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this is not fair why we must pay for mistake hxc team ??
you should exchange this dongles for free, because you made cable not compatible with your dongle .
I see that hxc products have not long technical life

what is procedure ?? my resseller has now new hxc dongles , how can I get it from him ??????????/




PS : I will consider long time before I will buy next time any products from gpg and hxc team
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Old 12-20-2011, 05:43   #4 (permalink)
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its not mistake By Us !!
we have Hxc cables for Old Hxc cards...... if your reseller not order for it what i can do ?

i am just here for help all GPGIndustries users..... 10 USD is not big amount ?

I see that hxc products have not long technical life
its not true !!
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Old 12-20-2011, 07:46   #5 (permalink)
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Quote:
Originally Posted by Faisal_Computer View Post
its not mistake By Us !!
we have Hxc cables for Old Hxc cards...... if your reseller not order for it what i can do ?
i think this is not true , show me hxc cables with 3 adapters for old users ??!!!- it doesn't exist, only for new ... GSMSERVER is one of biggest resseller and they never have cables for old dongles , so how we should get this cables??, maybe from smaller ressellers I dont think so......

MR FAISAL PLEASE WRITE PROCEDURE TO EXCHANGE

i BOUGHT MY DONGLE FROM GSMSERVER, THEY HAVE NOW IN STOCK NEW DONGLES , I CAN SEND YOU MY S/N AND HOW CAN I GET NEW CARD FROM GSMSERVER ??????????/
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Old 12-20-2011, 07:51   #6 (permalink)
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You have to provide Old Dongle Serial number + screen shot
You have to provide your Registered email address
You have to provide Us your Reseller Details

We Will Ship Hxc Card only to your reseller with your reseller Goods
When ever we have order from your reseller and when its ready to deliver we will send your Hxc card only with his shipment , in this way you will save Shipping Cost and you only have to pay us 10 USD
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Old 12-20-2011, 08:09   #7 (permalink)
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Quote:
Originally Posted by Rahul-sharma View Post
You have to provide Old Dongle Serial number + screen shot
You have to provide your Registered email address
You have to provide Us your Reseller Details


ok this part of procedure i understand before , but on which mail must i send s/n
is this correct : gpgsupport@gpgindustries.com ??

and second things : I want to use my old dongle in period from moment when I will send to you my details ( screenshot and resseller name ) to moment when my resseller get new card from YOU , because it can take up to 2-3 weeks , and I must work on hxc dongle for reading codes and making goldcards . Is it possible that you deactivate old dongle only when resseller get new card for me ???


Quote:
Originally Posted by Rahul-sharma View Post
When ever we have order from your reseller
what about situation , when my resseller will not order nothing from you in near future, i dont get new card -THIS IS SICK
WHY YOU CANNOT EXCHANGE OLD DONGLES FOR NEW WCHICH RESSELLERS HAVE IN STOCK,

Last edited by kasper17; 12-20-2011 at 08:18.
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Old 12-20-2011, 08:15   #8 (permalink)
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YES email correct and rest
Just Contact me online
Br
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Old 12-20-2011, 08:21   #9 (permalink)
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And arrange it with ressellers !!! You save money and time ???????

FAISAL I AM ON ICQ CAN YOU ANSWER ME FRIEND
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Old 12-20-2011, 08:58   #10 (permalink)
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after one hour , i am gonig for prayers
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Old 12-20-2011, 09:53   #11 (permalink)
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still no reply after 2 hours
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Old 12-20-2011, 15:04   #12 (permalink)
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i've send mail according to post c u on sonork
br kaligola
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Old 12-20-2011, 16:27   #13 (permalink)
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we're paying other's wrong doing???.... IT'S UNFAIR!!!

you should extend WARRANTY to US..... and charge whoever commits that mistake/s brought by WRONG DESIGN that resulted to DAMAGED CARD and NOT us end-users
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Old 12-20-2011, 22:39   #14 (permalink)
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Hello!
I don't see any mistake here.
Read Carefull!

If u have black dongle and u make mistake when u have ordered green cable with 3 flex and they don't work - it's simple, buy new smart card for only 10$ - less than one unlocking of any HTC Model.
If u have new green dongle + new green cable with 3 flex, ignore this thread!
If u have old dongle and green cables for old dongles (old users only have black dongle) and don't wanna to use new green cable with third sim for unlock HTC Smart - ignore this thread!

This attention is only for users who alredy make mistake and buy new cables with 3 flex and have old black dongle, or option to old dongle users to buy new green cables.

Diference between Black Old Dongle and Green New Dongle is only compatibility with Green Cables! Both of dongles support all HTC phones, supported by HXC Dongle Team!

For users who don't need to unlock HTC Smart and don't wanna to buy new green hxc cable with 3 flex cables - ignore this!
All HXC users will have equal updates in future, but 3rd flex is compatible for HTC Smart
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Old 12-21-2011, 11:52   #15 (permalink)
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Quote:
Originally Posted by Boshko_Alfa View Post
Hello!
I don't see any mistake here.
Read Carefull!

If u have black dongle and u make mistake when u have ordered green cable with 3 flex and they don't work - it's simple, buy new smart card for only 10$ - less than one unlocking of any HTC Model.
If u have new green dongle + new green cable with 3 flex, ignore this thread!
If u have old dongle and green cables for old dongles (old users only have black dongle) and don't wanna to use new green cable with third sim for unlock HTC Smart - ignore this thread!

This attention is only for users who alredy make mistake and buy new cables with 3 flex and have old black dongle, or option to old dongle users to buy new green cables.



Diference between Black Old Dongle and Green New Dongle is only compatibility with Green Cables! Both of dongles support all HTC phones, supported by HXC Dongle Team!

For users who don't need to unlock HTC Smart and don't wanna to buy new green hxc cable with 3 flex cables - ignore this!
All HXC users will have equal updates in future, but 3rd flex is compatible for HTC Smart


you dont see mistake because you have money from this project

mistake is situation when you make cables for old dongles which none of resseeler can order, the biggest resseller dont have these cables , i don't know how many you made these cables maybe 10 psc- 15 pcs ,nobody heard about this cables , nobody from resseller have this cables....
MISTAKE
you never made a cables with 3 sim adapters for old dongles why . I payd the same price for old dongle like people pay for new and why i cannot use it with cables . you should exchange it under guarantee and not take money


YOUR PRODUCTS HAVE NOT LONG TECHNICAL LIFE , I AM NOT TRUST NOW YOUR PRODUCTS
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