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| | #32 (permalink) |
| Temporary banned !! ![]() ![]() ![]() ![]() ![]() Join Date: Feb 2004 Location: Zenica - BiH
Posts: 559
Member: 55342 Status: Online Sonork: 100.1619358 Thanks: 9
Thanked 84 Times in 70 Posts
| Fasal Computer i am from Bosnia and Hercegovina.i hawe one old HxcDongle (6. month)old- black one GPG Industries SN: 430C0874 my new hxc cable not working, i think is not fair why i must pay to repleace Card, you should exchange dongle for free,because yours made cable not compatible with my dongle. thanks best regards from Bosnia. |
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| | #33 (permalink) | |
| Product Manager ![]() ![]() ![]() ![]() ![]() Join Date: Jun 2005 Location: Been lonely since that day Age: 27
Posts: 12,985
Member: 151871 Status: Offline Thanks: 41
Thanked 31,999 Times in 2,626 Posts
| Quote:
We made two type of cables one for old and one for new anyway.... we are not taking 100% even we are not taking 50% we just asking for minor even you can get back in one unlocking..... its just 10 Usd........ i hope you understand Br Faisal_Computer | |
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| | #36 (permalink) |
| Freak Poster ![]() ![]() ![]() ![]() Join Date: Jun 2003
Posts: 461
Member: 32127 Status: Offline Thanks: 33
Thanked 34 Times in 24 Posts
| @ Faisal Computer ...am just requesting if u could pls. post here the pics we are discussing indicating the "Proper Matching" of DONGLE + CABLE . . . . in order to avoid confusion with other user/s and make necessary adjustment with the device, IF EVER |
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| | #37 (permalink) |
| Product Manager ![]() ![]() ![]() ![]() ![]() Join Date: Jun 2005 Location: Been lonely since that day Age: 27
Posts: 12,985
Member: 151871 Status: Offline Thanks: 41
Thanked 31,999 Times in 2,626 Posts
| now all hxc pro cables are new...... we know how much dongle we sold old..... and we make for them. that can be available from your resellers on request Br Faisal_Computer |
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| | #38 (permalink) |
| Junior Member ![]() Join Date: May 2011 Location: Russia,Chechen republic,Grozny Age: 30
Posts: 17
Member: 1580337 Status: Offline Thanks: 10
Thanked 0 Times in 0 Posts
| Bro, Faisal_Computer, Assalamu aleykum, you said: for Russia hxc replacment cards, blocked in local customs, it's wil return. DHL said receiver name must be company name. What do you meen? Who blocked cards, HXC blocked, or DHL? And what I must to do to receive this card? |
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| | #39 (permalink) | |
| No Life Poster ![]() ![]() ![]() ![]() ![]() Join Date: Mar 2006 Location: lost in a supermarket
Posts: 839
Member: 239318 Status: Offline Thanks: 154
Thanked 51 Times in 35 Posts
| Quote:
many thanks ad happy new year bro, has been a pleasure to met u.for remaining $$ be kind if u have any charity assosiation / organization make a donation for me with rest. i'd like to do this for charity associations in ur country. we update on sonork wbr kaligola | |
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| | #40 (permalink) | |
| Product Manager ![]() ![]() ![]() ![]() ![]() Join Date: Jun 2005 Location: Been lonely since that day Age: 27
Posts: 12,985
Member: 151871 Status: Offline Thanks: 41
Thanked 31,999 Times in 2,626 Posts
| Quote:
Br Faisal_Computer | |
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| | #43 (permalink) | |
| Freak Poster ![]() ![]() ![]() ![]() Join Date: May 2002
Posts: 406
Member: 12270 Status: Offline Thanks: 173
Thanked 78 Times in 38 Posts
| Quote:
Faisal, you keep saying it's only $10 and yes you are correct, $10 is not much money but we are talking about principle here my friend not about money. What is right is right and what is wrong is wrong. All users should have should have been properly informed about which cables to buy according to what dongles they had and that was not done correctly. I think team should be a man or their word and do the right thing and offer either refund or correct cable or dongle for free of charge including shipping. This whole dongle and cable issue has been one huge fiasco to begin with. You have to admit guys that these cables that came out afterwards were not planned out properly. They are poorly designed and do not last and not too mention are obsolete already a we need to purchase news one in order to use the new flex cable. Do the right thing and make things right between you and your customers and they will stay loyal. It likely won't happen because it will cost the team too much money. | |
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