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Go Back   GSM-Forum > Product Support Sections > Special Solutions / Services / WebShop > GPGIndustries Support section > HxCDongle

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Old 03-09-2012, 00:11   #1 (permalink)
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Can't register in software[answered]

I'm trying to register my HXC dongle in HXC PRO Tool v3.12 but it is not working.

I type in all my information and click register in software.
Software stays on 10% then says socket error 1006000.

Please help me, thanks
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Old 03-09-2012, 06:11   #2 (permalink)
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please disable your anti virus and firewall,then do registration,if got same error try after same time it's server problem will be fix in soon.
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Old 03-09-2012, 18:59   #3 (permalink)
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I just tried opening software and it says
Dongle found
then says searching for dongle then
Dongle found

at the bottom of software it says
ERROR! NOT PERMITTED SOFTWARE RUNNING!

I ran dongle sn reader v2 and it says
LOGGER DETECTED!
and software closes

what is going on here?
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Old 03-10-2012, 06:53   #4 (permalink)
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you are on windows 7 ?
run software as admin then give your result.
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Old 03-14-2012, 22:50   #5 (permalink)
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Ok, registered dongle in software fine but now it says

not activated, activated dongle is required...

do i have to wait for you to activate? i can give you dongle s/n via pm, let me know...
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Old 03-15-2012, 07:03   #6 (permalink)
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in hxc software have activate button just click on that.
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