9360 wont wipe[answered]

[Frenzy_2020]

Hi guys,

I keep on getting this error



Uploaded with ImageShack.us

plz advice how to fix this I am trying to wipe this phone

Br

frenzy

[Frenzy_2020]

HEre is boot rom info

Connecting to Bootrom: Connected
Uploading RAM Image...OK

Bootrom Version:       5.11.0.9
    Hardware ID:       0x0E001507 RIM BlackBerry Device
    HW ID Override:    None
    Metrics Version:   6.25
    Build Date:        Jun 27 2011
    Build Time:        12:44:12
    Build User:        ec_agent
    Security:          Enabled
    Supported Options: 0x00000009
    Drivers:           0x00000010
    Processor:         0x00000001
    FlashID:           0x00000000
    LDR Blocks:        0x5C026CF0
    Bootrom Size:      0x00020000
    External MCT/HWV:  Enabled
    Boot Mode:         N/A
    Boot OS Count:     N/A
    HWV:
        Board Revision       0001 - 0x10
        CPU Version          0002 - 0x35
        SW Compatibility     0003 - 0x01
        POP Revision         0004 - 0x13
        Power Mgt Hardware   0007 - 0x3C
        POP Security         000B - 0x01
        GPS                  000C - 0x06
        ROM MASK Version     000D - 0x0A
        Hearing Aid Compat   0037 - 0x01
        WCDMA Band supported 003B - 0x09
        BSIS support         0041 - 0x02
        Device variant       0042 - 0x01
        NFC                  0049 - 0x07


    Mem Config Table (ver 1.24):
        Flash Chip:   blocks 0-8191, Chip 0, Sub 0
        Boot0 MMC:    blocks 0-7, total = 8, flags = 0x0003
        User MMC:     blocks 8-8191, total = 8184, flags = 0x0003
        Bootrom:      blocks 0-7
        MCT:          block 8
        OS NV:        blocks 9-66, total 58
        Branding:     blocks 67-72
        OS Dynamic:   blocks 73-????
        FS Dynamic:   blocks ????-7358
        NAND Config:  type 0, data 0x00001000 0x00010000
        NAND Config:  type 1, data 0x15140003 0x00000000
        RAM Chip:     0xB0000000-BFFFFFFF, Bank Size 67108864
        RAM Chip:     0xC0000000-CFFFFFFF, Bank Size 67108864
        CRC:          0xAA63CC9C


    Mem Config Table (ver 1.26) (actual):
        Flash Chip:   blocks 0-8191, Chip 0, Sub 0
        Boot0 MMC:    blocks 0-7, total = 8, flags = 0x0003
        User MMC:     blocks 8-8191, total = 8184, flags = 0x0003
        Bootrom:      blocks 0-7
        MCT:          block 8
        OS NV:        blocks 9-66, total 58
        Branding:     blocks 67-72
        OS Fixed:     blocks 73-592
        UMP Fixed:    blocks 593-958, total = 366
        FS Fixed:     blocks 959-7358, total = 6400
        NAND Config:  type 0, data 0x00001000 0x00010000
        NAND Config:  type 1, data 0x15140003 0x00000000
        RAM Chip:     0xB0000000-BFFFFFFF, Bank Size 67108864
        RAM Chip:     0xC0000000-CFFFFFFF, Bank Size 67108864
        CRC:          0x91A7C04C

Flash:
    Number of chips:       1
    Flash ID:              NAND blocks 0-7359
    Device ID:             1
    Vendor ID:             144
    Manufacturer ID:       0x90
    OEM/Application ID:    0x14A
    Product Name:          HYNIX 
    Product Revision:      0xF
    Product Serial Number: 0x35AF4F
    Manufacturing Date:    Year 2011, Month 8
    MMC Partition Info:
        Boot0:             512 KB
        Boot1:             512 KB
        User:              470528 KB
    Total Size:            460 MB

Memory Map:
    NAND Blocks:       7360 * 64 Kb
    RAM Base:          0xB8000000
    IRAM Base:         0x5C000000
    OS Range:          73 - 592

File System:
    Memory Map:
                       959 - 7358
    Sectors:           6400

Branding:
    VendorID:          301

OS * Not present *

UMP:                   *empty*



Task Status: Completed

[Rahul_Bhutani]

Thanks for report,we will check and fix it.