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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Easy-Jtag


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Old 11-06-2018, 14:40   #1 (permalink)
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upgrade my old easy jtag to plus


hi all i upgrade my old easy jtag to plus and i add my sim card to plus

and my seller send to activate old card before 7 day and no respond from easy jtag team what problem or why team no do fast activate

please any one tell me
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Old 11-06-2018, 21:52   #2 (permalink)
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Quote:
Originally Posted by sedeco View Post
hi all i upgrade my old easy jtag to plus and i add my sim card to plus

and my seller send to activate old card before 7 day and no respond from easy jtag team what problem or why team no do fast activate

please any one tell me
add activation of Easy Jtag Plus is the responsibility of the seller

Activation old card to new easy jtag plus?
Are you readed this topic?
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Old 11-07-2018, 01:52   #3 (permalink)
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hi i know my seller send to your team to activate and your team still after 7 day left no active my card and i send email to z3 team with my ser to check and no respond
what time need waiting to activate the old card ?
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Old 11-07-2018, 09:20   #4 (permalink)
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Originally Posted by sedeco View Post
hi i know my seller send to your team to activate and your team still after 7 day left no active my card and i send email to z3 team with my ser to check and no respond
what time need waiting to activate the old card ?
Your seller misleads you.
All cards are activated maximum during the day.

The reason for which the seller must activate the card - this activation must correspond to the price at which the seller bought it.

If the seller buys Special Upgrade activation, he will not be able to activate it as a regular Upgrade.
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Old 11-13-2018, 12:44   #5 (permalink)
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Quote:
Originally Posted by sedeco View Post
hi i know my seller send to your team to activate and your team still after 7 day left no active my card and i send email to z3 team with my ser to check and no respond
what time need waiting to activate the old card ?
hello

in 99% cases official resellers has panel for instant activation and can do this instant.

Last weeks we not get request from any resellers about any activation.

Provide name of official reseller from where you bought box, and we will do investigation.
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