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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Easy-Jtag / Easy-Jtag Plus


Easy-Jtag / Easy-Jtag Plus The official support section. You can ask here your question and get answer regarding using Easy-Jtag / Easy-Jtag Plus.

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Old 12-31-2013, 05:15   #1 (permalink)
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z3x easy jtag card not found


What should I do for this new box z3x easy jtag? card not found in shell, when I open or run the software always giving error after the firmware of the box updating. Updating ok, error comes and always said That my smart card is not a z3x smart card. Box can regestered successfully, when I tried to press the show card info the result is error card not found. I run the dianostic tool of easy jtag, only the box can be seen on the. Logs. Smart card not found...

All the driver installed correctly booth win 7 and xp sp3 OS
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Old 01-02-2014, 16:24   #2 (permalink)
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Quote:
Originally Posted by chmsc_ELX View Post
What should I do for this new box z3x easy jtag? card not found in shell, when I open or run the software always giving error after the firmware of the box updating. Updating ok, error comes and always said That my smart card is not a z3x smart card. Box can regestered successfully, when I tried to press the show card info the result is error card not found. I run the dianostic tool of easy jtag, only the box can be seen on the. Logs. Smart card not found...

All the driver installed correctly booth win 7 and xp sp3 OS

i have same problem i open box clean card and resold jack but do it on your risk worranty void
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Old 01-02-2014, 19:14   #3 (permalink)
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i also have the same problem......
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Old 01-03-2014, 03:39   #4 (permalink)
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Card has been moved

Right place
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Old 04-09-2015, 04:02   #5 (permalink)
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try Do like this .. make sure you're connected to the internet
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Old 04-09-2015, 04:12   #6 (permalink)
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z3x card

step ,.........


Step 1
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Old 04-09-2015, 04:14   #7 (permalink)
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Step 2 ..
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Old 06-23-2015, 10:16   #8 (permalink)
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I have the same problem .
What is the solution ?
Thanks !
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Old 06-24-2015, 22:13   #9 (permalink)
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I have the same problem .
What is the solution ?
Thanks !
If you have problem - describe it in details.
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Old 06-25-2015, 10:01   #10 (permalink)
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[QUOTE=chmsc_ELX;9987235]What should I do for this new box z3x easy jtag? card not found in shell, when I open or run the software always giving error after the firmware of the box updating. Updating ok, error comes and always said That my smart card is not a z3x smart card. Box can regestered successfully, when I tried to press the show card info the result is error card not found. I run the dianostic tool of easy jtag, only the box can be seen on the. Logs. Smart card not found...

All the driver installed correctly booth win 7 and xp sp3 OS

the card has lost contact with the tray so remove the card and place it back
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Old 08-22-2015, 11:45   #11 (permalink)
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Thanks it work

I just update easy jtag to latest version but i got problem to download its support file. card not detected. Then i found what Hendry umar suggested woks for me. Make sure you're connect to internet then run Hardware Wizard from shell. it done.
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Old 01-16-2017, 23:35   #12 (permalink)
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hi
how can i to install z3x easy jtag smart card?
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Old 03-20-2018, 13:31   #13 (permalink)
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I'm facing same problem:
I was Jtag firs generation and buy a the new one 2° gen, but I cant update and still no use new device.
When run wizard just "card info" is enable. When try open Jtag says: "You have no required activation card....
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Old 03-24-2018, 22:28   #14 (permalink)
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Quote:
Originally Posted by dbfonseca View Post
I'm facing same problem:
I was Jtag firs generation and buy a the new one 2° gen, but I cant update and still no use new device.
When run wizard just "card info" is enable. When try open Jtag says: "You have no required activation card....
you have to provide details. send card SN via PM
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Old 03-25-2018, 11:08   #15 (permalink)
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Quote:
Originally Posted by chmsc_ELX View Post
What should I do for this new box z3x easy jtag? card not found in shell, when I open or run the software always giving error after the firmware of the box updating. Updating ok, error comes and always said That my smart card is not a z3x smart card. Box can registered successfully, when I tried to press the show card info the result is error card not found. I run the dianostic tool of easy jtag, only the box can be seen on the. Logs. Smart card not found...

All the driver installed correctly booth win 7 and xp sp3 OS
Bro, when my new Easy Jtag arrived, just happen the same situation,
The problem is that old Easy Jtag use a Sim card different size of new one. I had to open my box (loose warranty) to fit sim card as well.

I confess I'm a little frustrated with z3x team, they could at least use same size jacket sim card.
The other problem is the support, take long time to answer...
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