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01-24-2013, 22:49
| #1 (permalink) |
| Junior Member Join Date: Sep 2006 Location: Algeria
Posts: 13
Member: 345732 Status: Offline Thanks: 3
Thanked 1 Time in 1 Post
|  Dongle problem! --- SOLVED ---- Hi, I just purchased a GPGWorkshop dongle, and after i installed it, for the first time i encountred this problem (attached photo), the dongle serial number is ok but the firmware version is unavailable. Also when i run the gpgworkshop program it shows an error message. Please advise. Thank you |
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02-06-2013, 17:05
| #4 (permalink) |
| Product Supporter   Join Date: Mar 2011 Location: UK
Posts: 518
Member: 1544746 Status: Offline Sonork: 100.1579955 Thanks: 36
Thanked 4,577 Times in 251 Posts
| hi is ok but the firmware version is unavailable - thats mean that dongle is updated which windows ver do you use? |
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02-06-2013, 17:13
| #5 (permalink) |
| Junior Member Join Date: Sep 2006 Location: Algeria
Posts: 13
Member: 345732 Status: Offline Thanks: 3
Thanked 1 Time in 1 Post
| Hi, thank you for the reply I'm using windows xp sp2, and now everytime i open the main program (gpgworkshop) it keeps telling card not found. I gave it back to the reseller to test it and he encountered same problem, even him couldn't find out what was the problem, then he tested 2 other dongles then he found that even the other dongles show firmware unavailable. |
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02-06-2013, 18:43
| #6 (permalink) |
| Product Supporter Join Date: Mar 2011 Location: UK
Posts: 518
Member: 1544746 Status: Offline Sonork: 100.1579955 Thanks: 36
Thanked 4,577 Times in 251 Posts
| hi plz send me in PM dongle serial ill check is it updated and if its possible contact me in sonork ill check over Teamviewer |
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02-13-2013, 19:46
| #8 (permalink) | |
| Product Supporter  Join Date: Feb 2006 Location: ROMANIA/Alexandria Age: 33
Posts: 1,272
Member: 230301 Status: Offline Sonork: 100.106864 Thanks: 211
Thanked 1,571 Times in 264 Posts
| Quote:
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| The Following User Says Thank You to ..::GsmHelp::.. For This Useful Post: |
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02-13-2013, 21:57
| #9 (permalink) | |
| Junior Member Join Date: Sep 2006 Location: Algeria
Posts: 13
Member: 345732 Status: Offline Thanks: 3
Thanked 1 Time in 1 Post
| Quote:
So is the firmware version unavailable normal or there's something with the dongle? If it's ok, i'll get it back from the reseller next week then i'll contact you to help with it. Thank you | |
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02-19-2013, 17:26
| #10 (permalink) |
| Junior Member Join Date: Sep 2006 Location: Algeria
Posts: 13
Member: 345732 Status: Offline Thanks: 3
Thanked 1 Time in 1 Post
| now i tried it on another PC (after i got it back from the reseller yesterday, adn he couldn't find out what to do also) with windows 7 x86, and i'm getting "card not found" error! I tried to uninstall the drivers, reboot and install them again, but no luck with it, i keep getting the same error  can you please help me, it's really urgent i need to use software as soon as possible. |
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02-19-2013, 20:59
| #11 (permalink) |
| Product Supporter Join Date: Mar 2011 Location: UK
Posts: 518
Member: 1544746 Status: Offline Sonork: 100.1579955 Thanks: 36
Thanked 4,577 Times in 251 Posts
| sure ill help you download and install sonork this my id Sonork: 100.1579955 contact me and ill solve your problem also tel to reseller to contact me |
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| The Following User Says Thank You to GPGWORKSHOP For This Useful Post: |
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02-19-2013, 23:05
| #12 (permalink) | |
| Junior Member Join Date: Sep 2006 Location: Algeria
Posts: 13
Member: 345732 Status: Offline Thanks: 3
Thanked 1 Time in 1 Post
| Quote:
I'll contact you tomorrow noon. | |
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02-20-2013, 17:09
| #13 (permalink) | |
| Junior Member Join Date: Sep 2006 Location: Algeria
Posts: 13
Member: 345732 Status: Offline Thanks: 3
Thanked 1 Time in 1 Post
| Quote:
 thanks to GPGWORKSHOP thank you my friend! he was really helpful | |
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