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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > IQ Doctor

IQ Doctor iq-doctorbox

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Old 05-06-2012, 18:12   #1 (permalink)
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My iq-doctor box not detecting .

I WAS UPDATING MY BOX FROM 1.58 TO 1.59 AFTER I STARTED TO FLASH ,BEFORE IT ENDS IT SHOWS AN ERROR AND I HAVE TO STOP IT.THEN WHEN I TRIED BY EXEGENCY FLASH ITS DONT FLASH.

I TRIED TO UPDATE DRIVER.i UNISNTALLED THE DRIVER.nOW IT DONT DETECT THE PORT.PLEASE HELP TO FLASH AND MAKE IT ALIVE.
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Old 05-07-2012, 09:06   #2 (permalink)
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contact me yahoo or sonork i will help you...............
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Old 05-07-2012, 09:19   #3 (permalink)
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Quote:
Originally Posted by rahulbiswas29 View Post
I WAS UPDATING MY BOX FROM 1.58 TO 1.59 AFTER I STARTED TO FLASH ,BEFORE IT ENDS IT SHOWS AN ERROR AND I HAVE TO STOP IT.THEN WHEN I TRIED BY EXEGENCY FLASH ITS DONT FLASH.

I TRIED TO UPDATE DRIVER.i UNISNTALLED THE DRIVER.nOW IT DONT DETECT THE PORT.PLEASE HELP TO FLASH AND MAKE IT ALIVE.
post here screen shot in you problem
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Old 05-07-2012, 11:24   #4 (permalink)
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here are the screen shots...
1)[IMG][/IMG]

2)


These happens and box dont update...
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Old 05-08-2012, 12:22   #5 (permalink)
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Can you see the Box making Comport in Device Manager?
Try this-
1. Disconnect box from main usb cable.
2. Connect both +ve and -ve clips (Red & Black clips) to each other.
3. Connect Box to usb cable (you will hear a beep sound)
4. If you hear shorting sound (continuous)disconnect box from usb cable, separate +ve
and -ve clips and repeat from step2.
5. Open Firmware Updater.
6. Select required Comport.
7. Select Exigency Upgrade and click on Upgrade Box

Post result.
Br.
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Old 05-09-2012, 07:16   #6 (permalink)
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I have solved the problem,by connection with the usb port from the front panel.It is having problem connection with the back side USB of the cpu.
Any solution ?I tried to uninstall the usb drivers but no luck.

Any help ,will be appreciated.

Thanks for the above.
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Old 05-09-2012, 08:00   #7 (permalink)
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First of all don't use any usb hub.
May be your back usb port is having some problem with power supply (not giving enough power).
Sometimes it is also due to main usb cable, so try to change it.

Br.
IQ DoctorBox Team.
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