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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 08-18-2016, 15:36   #1 (permalink)
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Smile a500fu unlock problem ??? [Solved]


Welcome to Octoplus/Octopus Box Samsung software version 2.3.3
-----------------------------------------------------------------------------------
To connect SM-A500FU phone you have to perform the following
steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM22
Selected model: SM-A500FU
Detected phone model: SM-A500FU
Firmware compiled date: Fri Jul 8 22:40:08 KST 2016
PDA version: A500FUXXU1CPG2
CSC version: A500FUVFR1CPG2
SW version: A500FUXXU1CPG2
Phone SN: RF8G41ETS9V
Android version: 6.0.1 (MMB29M)
Sales code: VD2
Country: Germany
HW platform: msm8916
HW Chip: MSM8916
HW Modem: MSM8916
Codename: a5ultexx
Checking Root:
Phone is Rooted.
Unlocking phone...
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu.
Performed by 2.3.3 software version
and fast unlocking
Welcome to Octoplus/Octopus Box Samsung software version 2.3.3
-----------------------------------------------------------------------------------
To connect SM-A500FU phone you have to perform the following
steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM22
Selected model: SM-A500FU
Detected phone model: SM-A500FU
Firmware compiled date: Fri Jul 8 22:40:08 KST 2016
PDA version: A500FUXXU1CPG2
CSC version: A500FUVFR1CPG2
SW version: A500FUXXU1CPG2
Phone SN: RF8G41ETS9V
Android version: 6.0.1 (MMB29M)
Sales code: VD2
Country: Germany
HW platform: msm8916
HW Chip: MSM8916
HW Modem: MSM8916
Codename: a5ultexx
Checking Root:
Phone is Rooted.
Unlocking phone...
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu.
Performed by 2.3.3 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM22
Selected model: SM-A500FU
Reading info...
Mode: Normal
Firmware compiled date: May 20 2016
Firmware compiled time: 01:00:00
Firmware released date: Jul 18 2016
Firmware released time: 14:11:20
SW Version: MPSS.DPM.2.0.c5-00150-M8936FAAAANUZM-1
Unlocking phone...

Fast Unlock method is not supported for current security settings in
your phone! Try to downgrade firmware!
Phone unlocking failed
Performed by 2.3.3 software version






but phone locked
android 6.0.1
hard reset
root
unlock done
but the phone remains encrypted
require network code

Last edited by Octopus box; 08-18-2016 at 17:05.
 
Old 08-18-2016, 15:55   #2 (permalink)
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Hello.

Try to enter 00000000, 11111111 and 12345678 codes. If phone won't accept codes - try to write older (by release date) firmware, then repeat "Unlock" operation.
 
Old 08-18-2016, 16:58   #3 (permalink)
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done after downgrade
 
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