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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 08-05-2015, 14:17   #1 (permalink)
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A500M write cert Ok but no Network!


Platform: Samsung Android
INFO : 31/07/2015 15:15:12 > Selected port: COM20
INFO : 31/07/2015 15:15:12 > Selected model: SM-A500M
INFO : 31/07/2015 15:15:12 > Detected phone model: SM-A500M
INFO : 31/07/2015 15:15:12 > Firmware compiled date: Thu Mar 12 03:31:02 KST 2015
INFO : 31/07/2015 15:15:13 > PDA version: A500MUBU1AOC1
INFO : 31/07/2015 15:15:13 > CSC version: A500MZTR1AOC1
INFO : 31/07/2015 15:15:14 > SW version: A500MUBU1AOC1
INFO : 31/07/2015 15:15:15 > Phone IMEI: 356632060732997
INFO : 31/07/2015 15:15:15 > Phone SN: RX8G203MFTR
INFO : 31/07/2015 15:15:15 > Android version: 4.4.4 (KTU84P)
INFO : 31/07/2015 15:15:15 > Reading info...
INFO : 31/07/2015 15:15:15 > Mode: Normal
INFO : 31/07/2015 15:15:15 > Firmware compiled date: Nov 28 2014
INFO : 31/07/2015 15:15:15 > Firmware compiled time: 03:00:00
INFO : 31/07/2015 15:15:15 > Firmware released date: Mar 11 2015
INFO : 31/07/2015 15:15:15 > Firmware released time: 21:10:57
INFO : 31/07/2015 15:15:15 > SW Version: MPSS.DPM.1.0.c7.1-00045-M8916EAAAANVZM-1.7069.1.7297.1.7615.1
INFO : 31/07/2015 15:15:15 > Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung\BACKUP\QCN-SM-A500M-356632060732997-31-07-2015_15-15-15-.qcn file
INFO : 31/07/2015 15:15:15 > Checking Root:
INFO : 31/07/2015 15:15:16 > Phone is Rooted.
INFO : 31/07/2015 15:15:16 > Reading security backup, please wait...
INFO : 31/07/2015 15:16:09 > Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung\BACKUP\Security-SM-A500M-356632060732997-31-07-2015_15-15-16-.asec file
INFO : 31/07/2015 15:16:09 > Wiping EFS...
INFO : 31/07/2015 15:16:47 > EFS wipe successfully
WARN : 31/07/2015 15:16:48 > Phone will restart now. Please don't disconnect cable!
INFO : 31/07/2015 15:16:48 > Searching for a phone. Please wait...
INFO : 31/07/2015 15:17:18 > Reading info...
INFO : 31/07/2015 15:17:18 > Mode: Normal
INFO : 31/07/2015 15:17:18 > Firmware compiled date: Nov 28 2014
INFO : 31/07/2015 15:17:18 > Firmware compiled time: 03:00:00
INFO : 31/07/2015 15:17:18 > Firmware released date: Mar 11 2015
INFO : 31/07/2015 15:17:18 > Firmware released time: 21:10:57
INFO : 31/07/2015 15:17:18 > SW Version: MPSS.DPM.1.0.c7.1-00045-M8916EAAAANVZM-1.7069.1.7297.1.7615.1
INFO : 31/07/2015 15:17:18 > Wipe security successfully complete.
WARN : 31/07/2015 15:17:18 > Phone will restart now. Please don't disconnect cable!
INFO : 31/07/2015 15:19:46 > -----------------------------------------------------------------------------------
INFO : 31/07/2015 15:19:46 > Platform: Samsung Android
INFO : 31/07/2015 15:19:46 > Selected port: COM20
INFO : 31/07/2015 15:19:46 > Selected model: SM-A500M
INFO : 31/07/2015 15:19:51 > Selected file: C:\Users\Celetronic\Downloads\Cert-SM-A500F_356316062038146.cert
WARN : 31/07/2015 15:19:53 > Perform the following steps:
WARN : 31/07/2015 15:19:53 > 1. Connect phone via UART cable to the Box.
WARN : 31/07/2015 15:19:53 > 2. Note: phone screen must be active
INFO : 31/07/2015 15:19:53 > Connecting to phone, please wait...
INFO : 31/07/2015 15:20:04 > Found phone on COM4
INFO : 31/07/2015 15:20:04 > Phone connected successfully
INFO : 31/07/2015 15:20:04 > Checking Certificate file...
INFO : 31/07/2015 15:20:04 > Certificate file successfully checked
INFO : 31/07/2015 15:20:04 > Writing new phone IMEI...
INFO : 31/07/2015 15:20:14 > Checking certificate compatibility...
INFO : 31/07/2015 15:20:14 > Certificate is compatible
INFO : 31/07/2015 15:20:14 > Writing Certificate...
INFO : 31/07/2015 15:20:21 > Certificate has been written successfully
INFO : 31/07/2015 15:20:21 > Please, restart the phone to apply changes
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Old 08-05-2015, 15:07   #2 (permalink)
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Hello.

Write first QCN backup ("QCN-SM-A500M-356632060732997-31-07-2015_15-15-15-.qcn") back into the phone and restart . When phone turns on, wait 2-5 minutes, then try to find and select Network manually.
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Old 08-05-2015, 18:28   #3 (permalink)
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I do not know what happened but this beckup not there anymore !
only .sec files
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Old 08-06-2015, 08:41   #4 (permalink)
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Read QCN from another, correctly working SM-A500M and write into your phone.
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Old 08-06-2015, 11:50   #5 (permalink)
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do you have one A500M for read and send-me ? becouse i do no!
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Old 08-06-2015, 12:38   #6 (permalink)
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Unfortunately we don't have QCN files of SM-A500M at the moment.
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Old 08-06-2015, 12:46   #7 (permalink)
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how to revert this situation?
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Old 08-06-2015, 13:34   #8 (permalink)
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Write first Security backup (according to logs, it is "Security-SM-A500M-356632060732997-31-07-2015_15-15-16-.asec") back into the phone.
Writing of first Security backup will restore the phone to its initial condition.
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Old 08-10-2015, 11:41   #9 (permalink)
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ok, done, but,how to repair imei for this model ( A500m Double sim) ? is possible or no?
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Old 08-10-2015, 15:47   #10 (permalink)
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Donate money to this user
repair imei only write certificate.
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Old 08-10-2015, 16:21   #11 (permalink)
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Currently IMEI of SM-A500M phone can be repaired only via "Write Cert" operation. Please check your PM, we have sent You test Software version, with which You will be able to write Cert files for IMEI A and B.

Enter *#0011# in and make a screenshot/photo of this menu. Then try to perform "Write Cert" operation, using test Software version and post here results.
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Old 08-11-2015, 12:09   #12 (permalink)
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sim 1 = signal OK

Sim2 = No servce

Plataforma: Samsung Android
Porto seleccionado: COM4
Modelo seleccionado: SM-A500M
Selected file: C:\Users\Celetronic\Downloads\Cert-SM-A500F_356316062038146.cert
Select Certificate2...
Selected file: C:\Users\Celetronic\Downloads\Cert-SM-A500F_356317062038144.cert
Perform the following steps:
1. Connect phone via UART cable to the Box.
2. Note: phone screen must be active
Connecting to phone, please wait...
Found phone on COM4
Phone connected successfully
Checking Certificate file...
Certificate file successfully checked
Escrevendo novo IMEI do telefone...
Checking certificate compatibility...
Certificate is compatible
Writing Certificate...
Checking Certificate file...
Certificate file successfully checked
Escrevendo novo IMEI do telefone...
Checking certificate compatibility...
Certificate is compatible
Writing Certificate...
Certificate has been written successfully
Para aplicar os cāmbios, reinicie o telefone
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Old 08-11-2015, 12:21   #13 (permalink)
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Ok, i invert simcard in slot and now sinal ok in sim 2....only ( Oi perator)....
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Old 08-11-2015, 12:58   #14 (permalink)
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Most likely the problem is with SIM card. Please try to use another SIM card.
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Old 08-11-2015, 19:52   #15 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Most likely the problem is with SIM card. Please try to use another SIM card.
no,this cert not work in all operators,
do you have other cert ?
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