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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 07-17-2017, 13:42   #31 (permalink)
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Quote:
Originally Posted by amleto90 View Post
As you wrote the Octopus support and as I wrote you earlier you have to write the different firmware if even with that you can easy you have hardware problems on the phone and you have no alternative not being a software problem
i have flash with 6.0.1 now sir i got the imei 350050500009692 so shud i try write cert file again

Last edited by hamzamohd; 07-17-2017 at 13:47.
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Old 07-17-2017, 13:49   #32 (permalink)
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However to write the cert you should have imei in default at 049 and the modem part is correct and not unknown as wrote octopus team to write cert

Try and see what result you have
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Old 07-17-2017, 14:09   #33 (permalink)
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If phone has generic "350050500009692" IMEI - yes, at this point You can try to make "Reset MSL", then "Write Cert" operations again.
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Old 07-17-2017, 14:10   #34 (permalink)
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Quote:
Originally Posted by amleto90 View Post
However to write the cert you should have imei in default at 049 and the modem part is correct and not unknown as wrote octopus team to write cert

Try and see what result you have

Welcome to Octoplus/Octopus Box Samsung software version 2.5.6
-----------------------------------------------------------------------------------
To connect SM-A700F phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM5
Selected model: SM-A700F
Proper android device not found. Make shure that "USB debug" option
on the device is turned on.
Operation was failed!
Performed by 2.5.6 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM5
Selected model: SM-A700F
Detected phone model: SM-A700F
Firmware compiled date: Thu Sep 1 12:39:18 KST 2016
PDA version: A700FXXU2BPH4
CSC version: A700FTPD2BPH4
SW version: A700FXXU2BPH4
Phone SN: 00000000000
Android version: 6.0.1 (MMB29K)
Sales code: TPD
Country: The Netherlands
HW platform: exynos5
HW Chip: exynos5430
HW Modem: DB7450R
Security patch level: 2016-09-01
SIM 1 status: absent
Codename: a7altexx
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung
\BACKUP\Security-SM-A700F-Unknown17-07-2017_14-56-22-.asec
file
Deactivating MSL...
Operation was failed!
Performed by 2.5.6 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM5
Selected model: SM-A700F
Selected file: C:\Users\DJ BIGGIE\Desktop\cert-sm-a700f_rf8g301qe8f_
356559060365017.cert
Detected phone model: SM-A700F
Firmware compiled date: Thu Sep 1 12:39:18 KST 2016
PDA version: A700FXXU2BPH4
CSC version: A700FTPD2BPH4
SW version: A700FXXU2BPH4
Phone SN: 00000000000
Android version: 6.0.1 (MMB29K)
Sales code: TPD
Country: The Netherlands
HW platform: exynos5
HW Chip: exynos5430
HW Modem: DB7450R
Security patch level: 2016-09-01
SIM 1 status: absent
Codename: a7altexx
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Phone will restart now. Please don't disconnect cable!
Perform the following steps:
1. Connect phone via UART cable to the Box.
2. Note: phone screen must be active
Connecting to phone, please wait...
Found phone on COM5
Phone connected successfully
Checking Certificate file...
Certificate file successfully checked
Writing new phone IMEI...
Checking certificate compatibility...
Certificate is compatible
Certificate has been written successfully
Please, restart the phone to apply changes
Performed by 2.5.6 Software version.

ok i have able to write the cert file n i got the imei now is 356559060365017 but no network still emergence call
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Old 07-17-2017, 14:24   #35 (permalink)
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Unfortunately with the firmware you have of android 6.0.1 and the September security patch level does not make you write and you need to do the downgrade try to write the patch imei repair and repair network to see

t might also be the imei code in black list trying to write another certificate

Last edited by Octopus box; 07-17-2017 at 15:01.
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Old 07-17-2017, 15:02   #36 (permalink)
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What is the status of IMEI Certi in *#0011# menu? If it is PASS/OK - Cert file was written correctly.
Problem with network can occur if IMEI of Cert file is blacklisted by local providers.
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Old 07-17-2017, 16:13   #37 (permalink)
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Quote:
Originally Posted by amleto90 View Post
Unfortunately with the firmware you have of android 6.0.1 and the September security patch level does not make you write and you need to do the downgrade try to write the patch imei repair and repair network to see

t might also be the imei code in black list trying to write another certificate
Welcome to Octoplus/Octopus Box Samsung software version 2.5.6
-----------------------------------------------------------------------------------
To connect SM-A700F phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM5
Selected model: SM-A700F
Please, press "OK" button on the phone to allow USB debugging..
Detected phone model: SM-A700F
Firmware compiled date: Thu Feb 12 22:56:11 KST 2015
PDA version: A700FXXU2AOB2
CSC version: A700FDBT2AOA2
SW version: A700FXXU2AOB4
Phone IMEI: 356559060365017
Phone SN: 00000000000
Android version: 4.4.4 (KTU84P)
Sales code: DBT
Country: Germany
HW platform: exynos5
HW Chip: exynos5430
HW Modem: DB7450R
SIM 1 status: absent
Codename: a7altexx
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung
\BACKUP\Security-SM-A700F-Unknown17-07-2017_17-02-31-.asec
file
Deactivating MSL...
MSL deactivate successfully
Phone will restart now. Please don't disconnect cable!
MSL reset successfully.
Please, restart the phone to apply changes
Performed by 2.5.6 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM5
Selected model: SM-A700F
Selected file: C:\Users\DJ BIGGIE\Desktop\cert-sm-a700f_rf8g301qe8f_
356559060365017.cert
Detected phone model: SM-A700F
Firmware compiled date: Thu Feb 12 22:56:11 KST 2015
PDA version: A700FXXU2AOB2
CSC version: A700FDBT2AOA2
SW version: A700FXXU2AOB4
Phone IMEI: 356559060365017
Phone SN: 00000000000
Android version: 4.4.4 (KTU84P)
Sales code: DBT
Country: Germany
HW platform: exynos5
HW Chip: exynos5430
HW Modem: DB7450R
SIM 1 status: absent
Codename: a7altexx
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Phone will restart now. Please don't disconnect cable!
Perform the following steps:
1. Connect phone via UART cable to the Box.
2. Note: phone screen must be active
Connecting to phone, please wait...
Found phone on COM5
Phone connected successfully
Checking Certificate file...
Certificate file successfully checked
Writing new phone IMEI...
Checking certificate compatibility...
Certificate is compatible
Certificate has been written successfully
Please, restart the phone to apply changes
Performed by 2.5.6 Software version.


i did what u ask me And repeat the cert file still no service any other suggestion
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Old 07-17-2017, 16:14   #38 (permalink)
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Quote:
Originally Posted by amleto90 View Post
Unfortunately with the firmware you have of android 6.0.1 and the September security patch level does not make you write and you need to do the downgrade try to write the patch imei repair and repair network to see

t might also be the imei code in black list trying to write another certificate
Quote:
Originally Posted by Octopus box View Post
What is the status of IMEI Certi in *#0011# menu? If it is PASS/OK - Cert file was written correctly.
Problem with network can occur if IMEI of Cert file is blacklisted by local providers.
IMEI Certi in *#0011# fail what must i do now find another cert file ?
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Old 07-18-2017, 07:37   #39 (permalink)
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Try to write another Cert file. If problem will remain the same - upload *.log and *.logx files of performed operations to any file-sharing service and post here download link. We will check what causes the problem.
*.log and *.logx files can be found in "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder.
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