A720F factory unlock failure

[a65333002]

Octoplus/Octopus Samsung Factory Services v.2.5.6
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Connecting to server..OK
Username: gpgspain200
Authorization..OK
Checking smart card...
Smart card successfully checked.
Checking balance..OK
Your balance: 0 credits.
Requesting history..OK
History successfully obtained!
Requesting service status..OK
Service status successfully obtained!
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Factory Unlock Notice:
- Devices which DON'T ASK FOR UNLOCK CODE are not
supported and credits will not be refunded!
- Devices with triggered KNOX in most cases are not eligible
for Factory Unlock! Credits will not be refunded!
- Devices with "Device Unlock App" (T-Mobile, MetroPCS and
AT&T) are not supported and credits will not be refunded!
- Sprint devices are not supported and credits will not be
refunded!
- Verizon devices, which IMEIs starting with 99xx are not
supported and credits will not be refunded!
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Selected interface: USB
Searching for device. Please wait...
Waiting for device...
Found device on COM80
Reading info...
Detected device model: SM-A720F
HW Version: SM-A720FZILXSG
PDA version: A720FXXU1AQC5
CSC version: A720FOJV1AQC8
CP version: A720FXXU1AQC8
Device SN: R28J32EXXX
Device IMEI: 355976-08-2047XXX
FRP/Reactivation: LOCK
Connecting to server..OK
Username: gpgspain200
Authorization..OK
Checking smart card...
Smart card successfully checked.
Checking balance..OK
Your balance: 0 credits.
Sending device information..OK
Deactivating MSL...OK
Unlocking phone...
Phone unlocking failed
id:93400