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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 11-16-2017, 14:40   #1 (permalink)
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after chamge imei black list no rete


Hi i have a problem to solve, I have a Samsung S7 Edge model SM-g935f that after writing IMEI and made patches, takes the net, but on reboot remains without signal again.................. what can I do???

Platform: Samsung Android
Selected port: COM11
Selected model: SM-G935F
Detected phone model: SM-G935F
Firmware compiled date: Tue Aug 9 18:50:34 KST 2016
PDA version: G935FXXU1BPH6
CSC version: G935FWIN1BPH1
SW version: G935FXXU1BPH1
Phone SN: RF8HA3G5ZKR
Android version: 6.0.1 (MMB29K)
Sales code: WIN
Country: ITALY
HW platform: exynos5
HW Chip: exynos8890
HW Modem: SHANNON335
Security patch level: 2016-08-01
SIM 1 status: ready
SIM 2 status: absent
Codename: hero2ltexx
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as C:\Programmi\Octoplus\Octoplus_Samsung\BACKUP
\Security-SM-G935F-Unknown16-11-2017_14-37-03-.asec file
Connecting to modem port...
Found phone on COM10
Reading data from phone...OK
New IMEI: 356986541230447
Writing new phone IMEI...
Please make "Repair Network" operation after reboot!
IMEI successfully repaired.
Performed by 2.5.9 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM10
Selected model: SM-G935F
Detected phone model: SM-G935F
Firmware compiled date: Tue Aug 9 18:50:34 KST 2016
PDA version: G935FXXU1BPH6
CSC version: G935FWIN1BPH1
SW version: unknown
Phone SN: RF8HA3G5ZKR
Android version: 6.0.1 (MMB29K)
Sales code: WIN
Country: ITALY
HW platform: exynos5
HW Chip: exynos8890
HW Modem: unknown
Security patch level: 2016-08-01
SIM 1 status: not ready
SIM 2 status: not ready
Codename: hero2ltexx
Checking Root:
Phone is Rooted.
Repairing network. Please wait, this can take some time...
Network is successfully repaired.
Performed by 2.5.9 Software version.
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Old 11-16-2017, 15:34   #2 (permalink)
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Hello.

Please send us the next files for researching the problem:

1. First backup of Security, which was in the phone before repairing network ("C:\Programmi\Octoplus\Octoplus_Samsung\BACKUP\Se curity-SM-G935F-Unknown16-11-2017_14-37-03-.asec").

2. Read new Security backup after performing "Repair Network" operation ("Read Security" button).

3. "*.logx" files of performed operations.
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Old 11-16-2017, 17:07   #3 (permalink)
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Welcome to Octoplus/Octopus Box Samsung software version 2.5.9
-----------------------------------------------------------------------------------
To connect SM-G935F phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-G935F
Reading info, please wait...
Please, press "OK" button on the phone to allow USB debugging.
Please, press "OK" button on the phone to allow USB debugging.
Detected phone model: SM-G935F
Firmware compiled date: Tue Aug 9 18:50:34 KST 2016
PDA version: G935FXXU1BPH6
CSC version: G935FWIN1BPH1
SW version: G935FXXU1BPH1
Phone SN: RF8HA3G5ZKR
Android version: 6.0.1 (MMB29K)
Sales code: WIN
Country: ITALY
HW platform: exynos5
HW Chip: exynos8890
HW Modem: SHANNON335
Security patch level: 2016-08-01
SIM 1 status: ready
SIM 2 status: absent
Codename: hero2ltexx
Performed by 2.5.9 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-G935F
Please, press "OK" button on the phone to allow USB debugging.
Please, press "OK" button on the phone to allow USB debugging.
Detected phone model: SM-G935F
Firmware compiled date: Tue Aug 9 18:50:34 KST 2016
PDA version: G935FXXU1BPH6
CSC version: G935FWIN1BPH1
SW version: G935FXXU1BPH1
Phone SN: RF8HA3G5ZKR
Android version: 6.0.1 (MMB29K)
Sales code: WIN
Country: ITALY
HW platform: exynos5
HW Chip: exynos8890
HW Modem: SHANNON335
Security patch level: 2016-08-01
SIM 1 status: ready
SIM 2 status: absent
Codename: hero2ltexx
Checking Root:
Phone is Rooted.
Repairing network. Please wait, this can take some time...
Network is successfully repaired.
Performed by 2.5.9 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-G935F
Operation was canceled
Reading security was canceled.
Performed by 2.5.9 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-G935F
Detected phone model: SM-G935F
Firmware compiled date: Tue Aug 9 18:50:34 KST 2016
PDA version: G935FXXU1BPH6
CSC version: G935FWIN1BPH1
SW version: G935FXXU1BPH1
Phone SN: RF8HA3G5ZKR
Android version: 6.0.1 (MMB29K)
Sales code: WIN
Country: ITALY
HW platform: exynos5
HW Chip: exynos8890
HW Modem: SHANNON335
Security patch level: 2016-08-01
SIM 1 status: ready
SIM 2 status: absent
Codename: hero2ltexx
Checking Root:
Phone is Rooted.
Writing security backup, please wait...
Phone will restart now. Please don't disconnect cable!
Security write successfully.
Performed by 2.5.9 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-G935F
Detected phone model: SM-G935F
Firmware compiled date: Tue Aug 9 18:50:34 KST 2016
PDA version: G935FXXU1BPH6
CSC version: G935FWIN1BPH1
SW version: G935FXXU1BPH1
Phone SN: RF8HA3G5ZKR
Android version: 6.0.1 (MMB29K)
Sales code: WIN
Country: ITALY
HW platform: exynos5
HW Chip: exynos8890
HW Modem: SHANNON335
Security patch level: 2016-08-01
SIM 1 status: ready
SIM 2 status: absent
Codename: hero2ltexx
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Security read successfully.
Performed by 2.5.9 Software version.
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