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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 12-30-2022, 07:34   #1 (permalink)
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Another Note 20 ultra N986U unlocking failed [Answered]


here's the log ::



Welcome to Octoplus Samsung Tool version 3.0.7.4
Card S/N : 02037B6A
-----------------------------------------------------------------------------------
Connecting to server...
Username: dapinderjitsinghvirdi
Authorizing...
Checking balance...
Your balance: 310 credits.
Performed by 3.0.7.4 Software version.
-----------------------------------------------------------------------------------
Work ID: 0000000001984D6D
Platform: Samsung Android
Selected port: COM1
Selected model: SM-A310F
Operation: Read info
Reading info, please wait...
Please, press "OK" button on the phone to allow USB debugging.
Detected phone model: SM-N981U
Firmware compiled date: Thu Oct 28 15:39:11 KST 2021
PDA version: N981USQS2DUJA
CSC version: N981UOYN2DUJA
SW version: N981USQS2DUJA
Build number: 20896069
Android version: 11 (RP1A.200720.012)
Sales code: TMB
Country: USA
HW platform: kona
HW Chip: unknown
HW Modem: SDX55M
Security patch level: 2021-11-01
Warranty Void: 0
SIM 1 status: absent
SIM 2 status: not ready
Codename: c1qsqw
Performed by 3.0.7.4 Software version.
-----------------------------------------------------------------------------------
Work ID: 0000000001984D78
Platform: Samsung Android
Selected port: COM1
Selected model: SM-N981U
Operation: Factory Sprint Unlock
Detected phone model: SM-N981U
Firmware compiled date: Thu Oct 28 15:39:11 KST 2021
PDA version: N981USQS2DUJA
CSC version: N981UOYN2DUJA
SW version: N981USQS2DUJA
Build number: 20896069
Android version: 11 (RP1A.200720.012)
Sales code: TMB
Country: USA
HW platform: kona
HW Chip: unknown
HW Modem: SDX55M
Security patch level: 2021-11-01
Warranty Void: 0
SIM 1 status: absent
SIM 2 status: not ready
Codename: c1qsqw
Rebooting phone
Searching for a phone. Please wait...OK
Rebooting phone
Searching for a phone. Please wait...OK
Connecting to server ..
Username: dapinderjitsinghvirdi
Connect to server successfull.
Checking smart card...
Initializing exploit...OK
Reading IMEI...failed
Phone unlocking failed
Performed by 3.0.7.4 Software version.
-----------------------------------------------------------------------------------
Work ID: 0000000001984DF7
Platform: Samsung Android
Selected port: COM1
Selected model: SM-N981U
Operation: Read info
Reading info, please wait...
Please, press "OK" button on the phone to allow USB debugging.
Detected phone model: SM-N986U
Firmware compiled date: Fri Sep 23 13:17:41 KST 2022
PDA version: N986USQS3FVI7
CSC version: N986UOYN3FVI7
SW version: N986USQS3FVI7
Build number: 22962823
Android version: 12 (SP1A.210812.016)
Sales code: TMB
Country: USA
HW platform: kona
HW Chip: unknown
HW Modem: SDX55M
Security patch level: 2022-10-01
Warranty Void: 0
SIM 1 status: absent
SIM 2 status: not ready
Codename: c2qsqw
Performed by 3.0.7.4 Software version.
-----------------------------------------------------------------------------------
Connecting to server...
Username: dapinderjitsinghvirdi
Authorizing...
Checking balance...
Your balance: 310 credits.
Performed by 3.0.7.4 Software version.
-----------------------------------------------------------------------------------
Work ID: 0000000001984E05
Platform: Samsung Android
Selected port: COM1
Selected model: SM-N986U
Operation: Read info
Reading info, please wait...
Detected phone model: SM-N986U
Firmware compiled date: Fri Sep 23 13:17:41 KST 2022
PDA version: N986USQS3FVI7
CSC version: N986UOYN3FVI7
SW version: N986USQS3FVI7
Build number: 22962823
Android version: 12 (SP1A.210812.016)
Sales code: TMB
Country: USA
HW platform: kona
HW Chip: unknown
HW Modem: SDX55M
Security patch level: 2022-10-01
Warranty Void: 0
SIM 1 status: absent
SIM 2 status: not ready
Codename: c2qsqw
Performed by 3.0.7.4 Software version.
-----------------------------------------------------------------------------------
Work ID: 00000000019BB599
Platform: Samsung Android
Selected port: COM1
Selected model: SM-N986U
Operation: Factory Sprint Unlock
Detected phone model: SM-N986U
Firmware compiled date: Fri Sep 23 13:17:41 KST 2022
PDA version: N986USQS3FVI7
CSC version: N986UOYN3FVI7
SW version: N986USQS3FVI7
Build number: 22962823
Android version: 12 (SP1A.210812.016)
Sales code: TMB
Country: USA
HW platform: kona
HW Chip: unknown
HW Modem: SDX55M
Security patch level: 2022-10-01
Warranty Void: 0
SIM 1 status: absent
SIM 2 status: not ready
Codename: c2qsqw
Rebooting phone
Searching for a phone. Please wait...OK
Rebooting phone
Searching for a phone. Please wait...OK
Connecting to server ..
Username: dapinderjitsinghvirdi
Connect to server successfull.
Checking smart card...
Initializing exploit...failed
Phone unlocking failed
Performed by 3.0.7.4 Software version.


please update me the procedure or other means to unlock the device :

thanks in advance


regards

Dapinderjit S.Virdi
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Old 12-30-2022, 09:47   #2 (permalink)
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Hello.

Unfortunately, the unlock operation is not supported for this phone.
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