ask sm-A325f mdm remove [Answered]

[mr.omphonx]

hello i have samsung SM-A325F phone can go to menu but when connect wifi phone reset to default setting all reset data after 2 hour
on phone show device manage by admin
can i remove this mdm with octoplus samsung?

[Octopus support]

Hello.

What firmware version in the phone?

[mr.omphonx]

Originally Posted by Octopus support

Hello.

What firmware version in the phone?

Starting Read Info
Selected model: SM-A325F
Searching ADB devices...
Press "OK" button on the device to allow USB debugging
Reading info...
Detected model: SM-A325F
Fingerprint: samsung/a32xx/a32:12/SP1A.210812.016/A325FXXU2BVH1:user/release-keys
Firmware compiled date: Mon Aug 8 14:50:20 +07 2022
PDA version: A325FXXU2BVH1
CSC version: A325FOLE2BVH1
SW version: A325FXXU2BVH1
Build number: A32_EUR_OPEN
Phone SN: RR8R40G1OVI
Android version: 12 (SP1A.210812.016)
Sales code: XID
Country: INDONESIA
HW platform: mt6769t
HW Chip: mt6768
HW Modem: MP 0.200
Security patch level: 2022-08-01
Warranty Void: 0
Codename: a32xx
SIM 1 status: ABSENT
SIM 2 status: ABSENT
Modem board: MT6765
Read Info done
Execution time 8 second(s)
Performed by 4.0.4.0 Software version.

[Octopus box]

Security patch level: 2022-08-01

Unfortunately, currently, ''MDM unlock'' operation supported only for phones which based on 11 and 12 and have security patch level not higher then 31.02.2022.