cant unlock i827 - GSM-Forum

roefa · 07-22-2014, 13:29

Welcome to Octoplus/Octopus Box Samsung software version 1.5.7
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To connect SGH-I827 phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->Applications->Development.
3. Turn on "USB Debugging" option.
4. When message is appear press "Yes".
5. Go to dial window.
6. Enter "*#9090#" number.
7. Set "Diag config" to "USB" value.
8. Restart phone.
9. Press "Read Info" in software.
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To connect GT-S6500D phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->Applications->Development.
3. Turn on "USB Debugging" option.
4. When message is appear press "Yes".
5. Go to dial window.
6. Enter "*#9090#" number.
7. Set "Diag config" to "USB" value.
8. Restart phone.
9. Press "Read Info" in software.
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Platform: Samsung Anycall
Selected port: COM3
Selected model: GT-S6500D
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM25
Detected phone model: SGH-I827
HW Version: SGH-I827ZSYATT
Phone IMEI: 351555-05-110993-0
Phone connection failed
Connecting to phone on COM17
Mode: Normal
Phone model: SGH-I827
Firmware compiled date: Dec 23 2011
Firmware compiled time: 11:00:00
Firmware released date: May 14 2012
Firmware released time: 10:28:03
Phone IMEI: 351555-05-110993-0
SW version: 76XXU-USMSKRLYM-109806
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Platform: Samsung Anycall
Selected port: COM17
Selected model: SGH-I827
Mode: Normal
Phone model: SGH-I827
Firmware compiled date: Dec 23 2011
Firmware compiled time: 11:00:00
Firmware released date: May 14 2012
Firmware released time: 10:28:03
Phone IMEI: 351555-*8888888
SW version: 76XXU-USMSKRLYM-109806
Unlocking phone...
Deactivating MSL...
MSL deactivate successfully
Phone is successfully unlocked

but phone still locked

Octopus box · 07-22-2014, 13:33

Try to make Read codes and post here Software log.

07-22-2014, 13:29	#1 (permalink)
roefa Insane Poster Join Date: Feb 2007 Location: gh Posts: 68 Member: 454002 Status: Offline Thanks Meter: 22	cant unlock i827 Welcome to Octoplus/Octopus Box Samsung software version 1.5.7 ----------------------------------------------------------------------------------- To connect SGH-I827 phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->Applications->Development. 3. Turn on "USB Debugging" option. 4. When message is appear press "Yes". 5. Go to dial window. 6. Enter "#9090#" number. 7. Set "Diag config" to "USB" value. 8. Restart phone. 9. Press "Read Info" in software. ----------------------------------------------------------------------------------- To connect GT-S6500D phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->Applications->Development. 3. Turn on "USB Debugging" option. 4. When message is appear press "Yes". 5. Go to dial window. 6. Enter "#9090#" number. 7. Set "Diag config" to "USB" value. 8. Restart phone. 9. Press "Read Info" in software. ----------------------------------------------------------------------------------- Platform: Samsung Anycall Selected port: COM3 Selected model: GT-S6500D Phone was not found on the selected port! Searching for USB diagnostic port... Connecting to phone on COM25 Detected phone model: SGH-I827 HW Version: SGH-I827ZSYATT Phone IMEI: 351555-05-110993-0 Phone connection failed Connecting to phone on COM17 Mode: Normal Phone model: SGH-I827 Firmware compiled date: Dec 23 2011 Firmware compiled time: 11:00:00 Firmware released date: May 14 2012 Firmware released time: 10:28:03 Phone IMEI: 351555-05-110993-0 SW version: 76XXU-USMSKRLYM-109806 ----------------------------------------------------------------------------------- Platform: Samsung Anycall Selected port: COM17 Selected model: SGH-I827 Mode: Normal Phone model: SGH-I827 Firmware compiled date: Dec 23 2011 Firmware compiled time: 11:00:00 Firmware released date: May 14 2012 Firmware released time: 10:28:03 Phone IMEI: 351555-*8888888 SW version: 76XXU-USMSKRLYM-109806 Unlocking phone... Deactivating MSL... MSL deactivate successfully Phone is successfully unlocked but phone still locked

07-22-2014, 13:33	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Try to make Read codes and post here Software log.