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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 04-13-2017, 02:05   #1 (permalink)
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the card fimrware vesion is unsupported


"card firmware successfully updated"

did it 3 times and still get the same error?what is going on?i got phones to fix
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Old 04-13-2017, 08:35   #2 (permalink)
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Hello.

Please install the latest Software version, update the card, then try to launch the Software again.
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Old 04-13-2017, 11:45   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Please install the latest Software version, update the card, then try to launch the Software again.


should i need to pay for update card? if need how much?
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Old 04-13-2017, 11:56   #4 (permalink)
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Card updates are totally free.
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Old 04-14-2017, 02:02   #5 (permalink)
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i already updated the car a few times.still get the error

Quote:
Originally Posted by Octopus box View Post
Hello.

Please install the latest Software version, update the card, then try to launch the Software again.
same error over and over
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Old 04-14-2017, 07:05   #6 (permalink)
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Have You installed the latest (2.5.2) Octoplus/Octopus Samsung Software version and updated card firmware?
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