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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 10-28-2019, 03:19   #1 (permalink)
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codes not found on bit 6 g965u spectrum [Answered]

how to solve this ?

already wrote combination modem and still same issue

Platform: Samsung Android
Selected port: COM1
Selected model: SM-G965U
Operation: Read Codes
Detected phone model: SM-G965U
Firmware compiled date: Fri Sep  6 12:34:20 KST 2019
PDA version: G965USQU6CSI2
CSC version: G965UOYN6CSI2
SW version: G965USQU6ASG1
Build number: 
Android version: 9 (PPR1.180610.011)
Sales code: CHA
Country: USA
HW platform: sdm845
HW Chip: unknown
HW Modem: SDM845
Security patch level: 2019-09-01
SIM 1 status: network locked
Codename: star2qltesq
Searching for USB diagnostic port...
Reading info...
Mode: Normal
Firmware compiled date: May 11 2018
Firmware compiled time: 05:00:00
Firmware released date: Jul  3 2019
Firmware released time: 10:11:53
SW Version: MPSS.AT.4.0.c2.5-00045-SDM845_GEN_PACK-1.135721.3.150178.1
Reading data...
Codes not found!
Read codes failed
Performed by 2.8.4 Software version.
Tried both with and without the sim card Inserted
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Old 10-28-2019, 10:13   #2 (permalink)
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Please, download and install the latest test Sofwtare version, then reflash your device with stock firmware and repeat operation again, post here full Software log
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