Connection problems - GSM-Forum

punkshamil · 02-25-2016, 14:12

After the 2.2.1 update no device is connecting to my box. Can anyone help me.?

Octopus box · 02-25-2016, 15:17

Hello.

To solve problem with connection, try to do the next:
1. Re-install Samsung USB drivers and restart PC.
2. Re-enable "USB Debugging" option (turn off the option, then turn it on again).
3. Press on "Revoke USB debugging authorization", then press "Ok".
4. Close all third party Software (Samsung Kies, Android managers, modem dashboards, etc.).
5. Disconnect all third party devices from PC (other phones, modems, boxes, etc.).
6. Connect the phone directly to USB port of PC motherboard.

Also, please post here full Software logs of your attempts to connect the phones.

02-25-2016, 14:12	#1 (permalink)
punkshamil Crazy Poster Join Date: Feb 2016 Posts: 49 Member: 2533073 Status: Offline Thanks Meter: 2	Connection problems After the 2.2.1 update no device is connecting to my box. Can anyone help me.?

02-25-2016, 15:17	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,813 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Hello. To solve problem with connection, try to do the next: 1. Re-install Samsung USB drivers and restart PC. 2. Re-enable "USB Debugging" option (turn off the option, then turn it on again). 3. Press on "Revoke USB debugging authorization", then press "Ok". 4. Close all third party Software (Samsung Kies, Android managers, modem dashboards, etc.). 5. Disconnect all third party devices from PC (other phones, modems, boxes, etc.). 6. Connect the phone directly to USB port of PC motherboard. Also, please post here full Software logs of your attempts to connect the phones.