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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 01-11-2020, 11:25   #1 (permalink)
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G950U TMB After Direct Unlock Emergency Calls Only [Answered]


G950U TMB After Direct Unlock Emergency Calls Only...!!!


Logs

Quote:
Platform: Samsung Android
Selected port: COM418
Selected model: SM-G950U
Operation: Unlock
Searching for a phone. Please wait...
Detected phone model: SM-G950U
Firmware compiled date: Wed Nov 6 21:32:55 KST 2019
PDA version: G950USQS7DSK2
CSC version: G950UOYN7DSK2
SW version: G950USQS7DSK2
Build number: 14287265
Phone SN: R28J407LJWE
Android version: 9 (PPR1.180610.011)
Sales code: TMB
Country: USA
HW platform: msm8998
HW Chip: unknown
HW Modem: MSM8998
Security patch level: 2019-11-01
Warranty Void: 0
SIM 1 status: network locked
Codename: dreamqltesq
Connecting to modem port...
Found phone on COM418
Reading IMEI...OK
-----------------------------------------------------------------------------------
Connecting to server...OK
Checking smart card...OK
Username: sarfaraj897
Authorizing...OK
Checking balance...OK
Checking operation...OK
Your balance: 100 credits.
-----------------------------------------------------------------------------------
Sending device information...OK
Rebooting phone
Searching for a phone. Please wait...OK
Rebooting phone
Searching for a phone. Please wait...OK
Rebooting phone in Upload Mode...
Searching for a phone. Please wait...OK
Reading data...OK
Rebooting phone
Searching for signatures...OK
Searching for a phone. Please wait...OK
Initializing exploit...
Unlocking phone...OK
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu.
Performed by 2.8.4.2 Software version.



What should i do Now?
 
Old 01-11-2020, 13:04   #2 (permalink)
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Now When i press *#0011#

FINAL IMEI Certi :FAIL
MIPI TEST :SUCCESS


Before Direct unlock procedure it was asking network unlock code...


anybody help me out...
 
Old 01-11-2020, 13:51   #3 (permalink)
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The TMB - Tmobile device asking for Unlock code ? Are You sure? Beisdes, why You are still using an old version of Software? Is it so hard to install latest test Softwrae version which Software provides You automaticaly?
 
Old 01-11-2020, 14:01   #4 (permalink)
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yes i am sure its asking network unlock code...

Quote:
SIM 1 status: network locked

What should i do?


Can i try unlock again with latest software

Last edited by shaikh_shoeb50; 01-11-2020 at 14:11.
 
Old 01-11-2020, 15:14   #5 (permalink)
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As we know T-mobile doesn't request for Unlock codes! Please, make video where we can see phone's firmware IMRI and phone's info "About phone" after send us or post here.
 
Old 01-11-2020, 16:44   #6 (permalink)
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i have flashed diffrent firmware but no luck phone has still emergency calls only...

here is video link you can check




Thanks in advance...
 
Old 01-13-2020, 09:51   #7 (permalink)
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Try to write QCN and check whether network will appear
 
Old 01-15-2020, 16:45   #8 (permalink)
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Even after writing QCN the phone does not have network.

Here is the QCN writing log :



Quote:
Platform: Samsung Android
Selected port: COM421
Selected model: SM-G950U
Operation: Read SPC
Searching for a phone. Please wait...
Proper android device not found. Make sure that "USB debug" option on
the device is turned on.
Operation was failed!
Performed by 2.8.6.3 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM421
Selected model: SM-G950U
Operation: Write QCN
Reading info...
Mode: Normal
Firmware compiled date: Aug 30 2019
Firmware compiled time: 12:00:00
Firmware released date: Nov 11 2019
Firmware released time: 10:15:44
SW Version: MPSS.AT.2.0.c5-00747-8998_GEN_PACK-1
Send SPC...
SPC send successfully
Writing QCN...
Writing NV items...
NV items write successfully
Writing NV SIM1 items...
NV SIM1 items write successfully
Wrting EFS...
EFS write successfully
Writing provisioning items...
Provisioning items write successfully.
Writing QCN done
QCN write successfully
Please, restart the phone to apply changes
Performed by 2.8.6.3 Software version.


After Network Unlock the phone now shows FINAL IMEI certi: FAIL when in dial *#0011#


now the customer wants the phone back .



Please provide a solution to this problem.

Or please Refund the credits i have lost while unlocking the phone .

Thank you.
 
Old 01-15-2020, 17:05   #9 (permalink)
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We've added credits back to your account
 
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