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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 01-15-2020, 14:15   #1 (permalink)
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could not connect to server..incorrecet user your ip is in black list [Answered]


hi octopus team

i have octopus credit user name and password is correct

software says incorrect

then ur ip is in black list

username shaher706002
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Old 01-15-2020, 15:06   #2 (permalink)
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i have octopus credit user name and password is correct
Hello Dear.

You have entered Username and/or Password incorrect 5 times, so your IP was put to black list for 30 minutes. Please wait 30 minutes and then enter correct Username and Password again thanks.


Best Regards.
Zain UL Abideen
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Old 01-15-2020, 15:41   #3 (permalink)
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hi.....im sure my username and password is correct

i have 2 customers the same problem
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Old 01-15-2020, 15:43   #4 (permalink)
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hi.....im sure my username and password is correct
Please, contact with our managers at online chat at www.gsmserver.com they will help You.
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