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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 11-18-2017, 14:10   #1 (permalink)
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Error imei i9505


-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: GT-I9505
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM37
Mode: Normal
Phone model: GT-I9505
Firmware compiled date: Sep 11 2014
Firmware compiled time: 23:00:00
Firmware released date: Nov 5 2015
Firmware released time: 06:49:44
Incorrect IMEI
SW version: M9615A-CEFWTAZM-4.0.17178
Performed by 2.6.1 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM37
Selected model: GT-I9505
Mode: Normal
Phone model: GT-I9505
Firmware compiled date: Sep 11 2014
Firmware compiled time: 23:00:00
Firmware released date: Nov 5 2015
Firmware released time: 06:49:44
SW version: M9615A-CEFWTAZM-4.0.17178
Old IMEI: 004400-15-202000-0
New IMEI: 356891-05-1XXXXX-6
Creating NVM backup
Reading NVM done!
Detected phone model: GT-I9505
Firmware compiled date: Thu Nov 5 05:28:53 KST 2015
PDA version: I9505VJUHOK1
CSC version: I9505ZTOHOK1
SW version: I9505VJUHOK1
Phone SN: RQ1D9189TJV
Android version: 5.0.1 (LRX22C)
Sales code: ZTO
Country: Brazil
HW platform: msm8960
HW Chip: apq8064
HW Modem: MDM9215M
Codename: jfltevj
Cheking Root
Reading security backup, please wait...
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung
\BACKUP\Security-GT-I9505-18-11-2017_10-07-54-.asec file
Erasing old IMEI. This can take some time. Please wait...
Phone will restart now. Please don't disconnect cable!
Firmware compiled date: Sep 11 2014
Firmware compiled time: 23:00:00
Firmware released date: Nov 5 2015
Firmware released time: 06:49:44
SW version: M9615A-CEFWTAZM-4.0.17178
Found phone on COM37
Repairing NVM for GT-I9505 phone...
Writing NVM failed
Write IMEI failed
Performed by 2.6.1 Software version.
 
Old 11-18-2017, 14:41   #2 (permalink)
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Hello.

Please carefully perfrom all steps on how to perform "Repair IMEI" operation from phone's Software manual (press "Help" button in Software).
 
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