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04-29-2012, 08:09
| #1 (permalink) |
| Junior Member  Join Date: Mar 2012
Posts: 15
Member: 1737939 Status: Offline Thanks: 1
Thanked 1 Time in 1 Post
|  Error as Octopus Samsung tool Octopus Samsung tool will jump to default model '940SC' when I do any opertion in selected any other model. Such as selected GT-I8350,and click any button: Platform: Samsung Anycall Selected port: COM127 Selected model: GT-I8350 Mode: Normal Phone model: Phone model is not supported Phone was not found on the selected port! Searching for USB diagnostic port... Connecting to phone on COM127 Mode: Normal Phone model: Phone model is not supported Phone connection failed No diagnostic ports found! Connecting to phone on COM126 Phone connection failed Selected action can’t be performed ----------------------------------------------------------------------------------- P.S. I tried 2 kinds of tool version in 1.3.6 and 1.3.2,even other computer. But it cant work also. I think there're something wrong with my octopus box?(I tried update card) Here's log files.LOG.rar |
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04-30-2012, 05:55
| #2 (permalink) | |
| Product Supporter   Join Date: Oct 2009
Posts: 10,765
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks: 3,606
Thanked 4,887 Times in 2,564 Posts
| Hello. Your phone is not detected by software: Quote:
To connect GT-I8350 phone you have to perform the following steps: 1. Disconnect cable from phone. 2. Go to dial window. 3. Enter "##634#" number. 4. Input *#7284# code. 5. Select "Modem, USB Diag" option. 6. Press "OK" button. 7. Wait until phone restart. 8. Press "Read Info" in Octopus Samsung software. | |
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05-01-2012, 17:04
| #3 (permalink) |
| Junior Member Join Date: Mar 2012
Posts: 15
Member: 1737939 Status: Offline Thanks: 1
Thanked 1 Time in 1 Post
| Yeah I did. Otherwise it cant be find,have no port. Forgiven my poor English I mean it was occured as right port,and right model selected. I am sure there's nothing wrong with my operational,because I was completed a lot of devies. Also I will and I had try my best to find out problem. I'm so sorry I had to submit the problem to you are. Everyone models I tried was same wrong. |
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