Error write cert & reset MSL Note 4 N915T - GSM-Forum

Pablo Velasqu · 02-22-2016, 17:39

After struggling so hard to get root in 5.1.1
It presents new challenge for me msl reset or writing cert

Quote:

Plataforma: Samsung Android
Puerto seleccionado: COM110
Modelo seleccionado: SM-N915T
Modo: Normal
Modelo del teléfono: SM-N915T
Fecha de creación del firmware: Sep 25 2015
Tiempo de compilación del firmware: 11:00:00
Fecha de salida del firmware: Nov 9 2015
Tiempo de salida del firmware: 15:48:25
IMEI del teléfono: 355024-06-048063-0
Versión del SW: MPSS.DI.3.0.c5-00436-M9625TAARANSZM-1
Performed by 2.2.1 software version

Quote:

Plataforma: Samsung Android
Puerto seleccionado: COM110
Modelo seleccionado: SM-N915T
Reading info...
Mode: Normal
Firmware compiled date: Sep 25 2015
Firmware compiled time: 11:00:00
Firmware released date: Nov 9 2015
Firmware released time: 15:48:25
SW Version: MPSS.DI.3.0.c5-00436-M9625TAARANSZM-1
Reseting MSL...
Operation was failed!

Quote:

Plataforma: Samsung Android
Puerto seleccionado: COM110
Modelo seleccionado: SM-N915T
Reading info...
Mode: Normal
Firmware compiled date: Sep 25 2015
Firmware compiled time: 11:00:00
Firmware released date: Nov 9 2015
Firmware released time: 15:48:25
SW Version: MPSS.DI.3.0.c5-00436-M9625TAARANSZM-1
Reseting MSL...
Fast Reset MSL method is not supported for current security settings in your phone!
Operation was failed!

Quote:

Plataforma: Samsung Android
Puerto seleccionado: COM110
Modelo seleccionado: SM-N915T
Selected file: C:\Users\Pablo\Downloads\Cert-SM-N915T-355024060231017.cert
Modelo del teléfono detectado: SM-N915T
Fecha de creación del firmware: Mon Nov 9 21:58:44 KST 2015
PDA version: N915TUVU2COK2
CSC version: N915TTMB2COK2
Versión del SW: N915TUVU2COK2
Phone SN: R38FC044A9F
Android version: 5.1.1 (LMY47X)
Checking Root:
Phone is Rooted.
Checking Certificate file...
Certificate file successfully checked
Writing Certificate...
Escribiendo nuevo IMEI del teléfono...
Writing Certificate failed
Performed by 2.2.1 software version

Pablo Velasqu · 02-22-2016, 17:44

Quote:

Plataforma: Samsung Android
Puerto seleccionado: COM110
Modelo seleccionado: SM-N915T
Modelo del teléfono detectado: SM-N915T
Fecha de creación del firmware: Mon Nov 9 21:58:44 KST 2015
PDA version: N915TUVU2COK2
CSC version: N915TTMB2COK2
Versión del SW: N915TUVU2COK2
Phone SN: R38FC044A9F
Android version: 5.1.1 (LMY47X)
Reading info...
Mode: Normal
Firmware compiled date: Sep 25 2015
Firmware compiled time: 11:00:00
Firmware released date: Nov 9 2015
Firmware released time: 15:48:25
SW Version: MPSS.DI.3.0.c5-00436-M9625TAARANSZM-1
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung\BACKUP\QCN-SM-N915T-Unknown-22-02-2016_12-09-50-.qcn file
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung\BACKUP\Security-SM-N915T-Unknown-22-02-2016_12-09-50-.asec file
Wiping EFS...
EFS wipe successfully
Phone will restart now. Please don't disconnect cable!
Searching for a phone. Please wait...
Reading info...
Mode: Normal
Firmware compiled date: Sep 25 2015
Firmware compiled time: 11:00:00
Firmware released date: Nov 9 2015
Firmware released time: 15:48:25
SW Version: MPSS.DI.3.0.c5-00436-M9625TAARANSZM-1
Wipe security successfully complete.
Phone will restart now. Please don't disconnect cable!
Performed by 2.2.1 software version

after that you should and write cert and still has same mistake

Quote:

Plataforma: Samsung Android
Puerto seleccionado: COM110
Modelo seleccionado: SM-N915T
Selected file: C:\Users\Pablo\Downloads\Cert-SM-N915T-355024060231017.cert
Modelo del teléfono detectado: SM-N915T
Fecha de creación del firmware: Mon Nov 9 21:58:44 KST 2015
PDA version: N915TUVU2COK2
CSC version: N915TTMB2COK2
Versión del SW: N915TUVU2COK2
Phone SN: R38FC044A9F
Android version: 5.1.1 (LMY47X)
Checking Root:
Phone is Rooted.
Checking Certificate file...
Certificate file successfully checked
Writing Certificate...
Escribiendo nuevo IMEI del teléfono...
Please Reset MSL first!
Writing Certificate failed
Performed by 2.2.1 software version

Octopus box · 02-22-2016, 17:47

Hello.

Please do the next:
1. Make Factory Reset.
2. Reflash the phone.
3. Root the phone again.
4. Repeat "Reset MSL"/"Fast Reset MSL" operation.
5. If "Reset MSL"/"Fast Reset MSL" operation will complete successfully - perform "Write Cert" operation.
5.1. If problem will remain the same - close the Software and upload *.log and *.logx files of performed operations to any file-sharing service. Post here download link(-s).
*.log and *.logx files can be found in "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder.

Pablo Velasqu · 02-22-2016, 18:05

Bienvenido en Octoplus/Octopus Box Samsung software versión 2.2.1
-----------------------------------------------------------------------------------
To connect SM-N915T phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Restart phone.
11. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Plataforma: Samsung Android
Puerto seleccionado: COM6
Modelo seleccionado: SM-N915T
Selected file: C:\Users\Pablo\Downloads\Cert-SM-N915T-
355024060231017.cert
Perform the following steps:
1. Connect phone via UART cable to the Box.
2. Note: phone screen must be active
Connecting to phone, please wait...
Found more then one box connected to COM6
Found phone on COM6
Phone connected successfully
Checking Certificate file...
Certificate file successfully checked
Escribiendo nuevo IMEI del teléfono...
Writing Certificate failed
Performed by 2.2.1 software version

j_gerdts · 03-06-2016, 09:08

error unlock

log:
Bienvenido en Octoplus/Octopus Box Samsung software versión 2.2.1
-----------------------------------------------------------------------------------
To connect SM-N915T phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Restart phone.
11. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Plataforma: Samsung Android
Puerto seleccionado: COM756
Modelo seleccionado: SM-N915T
Reading info...
Mode: Normal
Firmware compiled date: Sep 25 2015
Firmware compiled time: 11:00:00
Firmware released date: Nov 9 2015
Firmware released time: 15:48:25
SW Version: MPSS.DI.3.0.c5-00436-M9625TAARANSZM-1
Liberando el teléfono...
Fast Unlock method is not supported for current security settings in your phone!
La liberación del teléfono ha sido fallada
Performed by 2.2.1 software version
-----------------------------------------------------------------------------------
Plataforma: Samsung Android
Puerto seleccionado: COM756
Modelo seleccionado: SM-N915T
Reading info...
Mode: Normal
Firmware compiled date: Sep 25 2015
Firmware compiled time: 11:00:00
Firmware released date: Nov 9 2015
Firmware released time: 15:48:25
SW Version: MPSS.DI.3.0.c5-00436-M9625TAARANSZM-1
Modelo del teléfono detectado: SM-N915T
Fecha de creación del firmware: Mon Nov 9 21:58:44 KST 2015
PDA version: N915TUVU2COK2
CSC version: N915TTMB2COK2
Versión del SW: N915TUVU2COK2
Phone SN: R28G2104XRY
Android version: 5.1.1 (LMY47X)
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as Security-SM-N915T-06-03-2016_03-06-36 file
Liberando el teléfono...
La liberación del teléfono ha sido fallada
Performed by 2.2.1 software version

rvnaina · 03-06-2016, 09:25

flash phone with one of flash in octopus an root it with the root fila in octopus server!!
it's the root permission problem!!

Octopus box · 03-07-2016, 11:14

Please check your PM, we have sent You a test Software version. Try to perform an "Unlock" operation with test Software and post here the result.

abdudvan · 03-03-2017, 11:55

INFO : 3/3/2017 1:54:06 PM > Platform: Samsung Android
INFO : 3/3/2017 1:54:06 PM > Selected port: COM1
INFO : 3/3/2017 1:54:06 PM > Selected model: SM-G920P
INFO : 3/3/2017 1:54:07 PM > Selected file: C:\Users\YONAS\Desktop\NCK\SM-G920PorV.cert
INFO : 3/3/2017 1:54:09 PM > Detected phone model: SM-G920P
INFO : 3/3/2017 1:54:09 PM > Firmware compiled date: Mon Dec 12 15:50:49 KST 2016
INFO : 3/3/2017 1:54:09 PM > PDA version: G920PVPU4CPL3
INFO : 3/3/2017 1:54:09 PM > CSC version: G920PSPT4CPL3
INFO : 3/3/2017 1:54:09 PM > SW version: G920PVPU4CPL3
INFO : 3/3/2017 1:54:10 PM > Phone SN: 00000000000
INFO : 3/3/2017 1:54:10 PM > Android version: 6.0.1 (MMB29K)
INFO : 3/3/2017 1:54:10 PM > Sales code: SPR
INFO : 3/3/2017 1:54:10 PM > Country: USA
INFO : 3/3/2017 1:54:10 PM > HW platform: exynos5
INFO : 3/3/2017 1:54:10 PM > HW Chip: exynos7420
INFO : 3/3/2017 1:54:10 PM > HW Modem: MDM9635M
INFO : 3/3/2017 1:54:10 PM > Security patch level: 2016-12-01
INFO : 3/3/2017 1:54:10 PM > Codename: zerofltespr
INFO : 3/3/2017 1:54:10 PM > Checking Root:
INFO : 3/3/2017 1:54:10 PM > Phone is Rooted.
INFO : 3/3/2017 1:54:10 PM > Checking Certificate file...
INFO : 3/3/2017 1:54:10 PM > Certificate file successfully checked
INFO : 3/3/2017 1:54:10 PM > Writing Certificate...
INFO : 3/3/2017 1:54:10 PM > Writing new phone IMEI...
ERROR : 3/3/2017 1:54:32 PM > Please Reset MSL first!
ERROR : 3/3/2017 1:54:32 PM > Writing Certificate failed
INFO : 3/3/2017 1:54:32 PM > Performed by 2.4.8 Software version.

many times i try to write cert file but again and again says Please Reset MSL first!

INFO : 3/3/2017 1:53:35 PM > Platform: Samsung Android
INFO : 3/3/2017 1:53:35 PM > Selected port: COM1
INFO : 3/3/2017 1:53:35 PM > Selected model: SM-G920P
WARN : 3/3/2017 1:53:35 PM > Please, press "OK" button on the phone to allow USB debugging..
INFO : 3/3/2017 1:53:38 PM > Detected phone model: SM-G920P
INFO : 3/3/2017 1:53:38 PM > Firmware compiled date: Mon Dec 12 15:50:49 KST 2016
INFO : 3/3/2017 1:53:38 PM > PDA version: G920PVPU4CPL3
INFO : 3/3/2017 1:53:38 PM > CSC version: G920PSPT4CPL3
INFO : 3/3/2017 1:53:38 PM > SW version: G920PVPU4CPL3
INFO : 3/3/2017 1:53:38 PM > Phone SN: 00000000000
INFO : 3/3/2017 1:53:38 PM > Android version: 6.0.1 (MMB29K)
INFO : 3/3/2017 1:53:38 PM > Sales code: SPR
INFO : 3/3/2017 1:53:38 PM > Country: USA
INFO : 3/3/2017 1:53:38 PM > HW platform: exynos5
INFO : 3/3/2017 1:53:38 PM > HW Chip: exynos7420
INFO : 3/3/2017 1:53:38 PM > HW Modem: MDM9635M
INFO : 3/3/2017 1:53:38 PM > Security patch level: 2016-12-01
INFO : 3/3/2017 1:53:38 PM > Codename: zerofltespr
INFO : 3/3/2017 1:53:38 PM > Checking Root:
INFO : 3/3/2017 1:53:39 PM > Phone is Rooted.
INFO : 3/3/2017 1:53:39 PM > Reseting MSL...
WARN : 3/3/2017 1:54:01 PM > MSL reset successfully.
INFO : 3/3/2017 1:54:01 PM > Please, restart the phone to apply changes
INFO : 3/3/2017 1:54:01 PM > Performed by 2.4.8 Software version.

Octopus box · 03-03-2017, 13:30

Your phone has firmware with new type of Security. You can try to write older (by release date) firmware, or only its modem, then try to write a Cert file again.

02-22-2016, 17:47	#3 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,841 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Hello. Please do the next: 1. Make Factory Reset. 2. Reflash the phone. 3. Root the phone again. 4. Repeat "Reset MSL"/"Fast Reset MSL" operation. 5. If "Reset MSL"/"Fast Reset MSL" operation will complete successfully - perform "Write Cert" operation. 5.1. If problem will remain the same - close the Software and upload .log and .logx files of performed operations to any file-sharing service. Post here download link(-s). .log and .logx files can be found in "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder.

02-22-2016, 18:05	#4 (permalink)
Pablo Velasqu Freak Poster Join Date: Nov 2013 Location: Venezuela-Falcon Posts: 415 Member: 2074524 Status: Offline Sonork: 100.1627435 Thanks Meter: 135	Bienvenido en Octoplus/Octopus Box Samsung software versión 2.2.1 ----------------------------------------------------------------------------------- To connect SM-N915T phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->More->About Device. 3.Tap on "Build number" 7 times to enable developer options. 4. Go to Menu->Settings->More->Developer options. 5. Turn on "USB Debugging" option. 6. Go to dial window. 7. Enter "*#0808#" number. 8. Select "DM+Modem+ADB". 9. Press Home button. 10. Restart phone. 11. Press "Read Info" in software. ----------------------------------------------------------------------------------- Plataforma: Samsung Android Puerto seleccionado: COM6 Modelo seleccionado: SM-N915T Selected file: C:\Users\Pablo\Downloads\Cert-SM-N915T- 355024060231017.cert Perform the following steps: 1. Connect phone via UART cable to the Box. 2. Note: phone screen must be active Connecting to phone, please wait... Found more then one box connected to COM6 Found phone on COM6 Phone connected successfully Checking Certificate file... Certificate file successfully checked Escribiendo nuevo IMEI del teléfono... Writing Certificate failed Performed by 2.2.1 software version

03-06-2016, 09:08	#5 (permalink)
j_gerdts Freak Poster Join Date: Jun 2005 Age: 46 Posts: 369 Member: 152445 Status: Offline Thanks Meter: 16	error unlock log: Bienvenido en Octoplus/Octopus Box Samsung software versión 2.2.1 ----------------------------------------------------------------------------------- To connect SM-N915T phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->More->About Device. 3.Tap on "Build number" 7 times to enable developer options. 4. Go to Menu->Settings->More->Developer options. 5. Turn on "USB Debugging" option. 6. Go to dial window. 7. Enter "*#0808#" number. 8. Select "DM+Modem+ADB". 9. Press Home button. 10. Restart phone. 11. Press "Read Info" in software. ----------------------------------------------------------------------------------- Plataforma: Samsung Android Puerto seleccionado: COM756 Modelo seleccionado: SM-N915T Reading info... Mode: Normal Firmware compiled date: Sep 25 2015 Firmware compiled time: 11:00:00 Firmware released date: Nov 9 2015 Firmware released time: 15:48:25 SW Version: MPSS.DI.3.0.c5-00436-M9625TAARANSZM-1 Liberando el teléfono... Fast Unlock method is not supported for current security settings in your phone! La liberación del teléfono ha sido fallada Performed by 2.2.1 software version ----------------------------------------------------------------------------------- Plataforma: Samsung Android Puerto seleccionado: COM756 Modelo seleccionado: SM-N915T Reading info... Mode: Normal Firmware compiled date: Sep 25 2015 Firmware compiled time: 11:00:00 Firmware released date: Nov 9 2015 Firmware released time: 15:48:25 SW Version: MPSS.DI.3.0.c5-00436-M9625TAARANSZM-1 Modelo del teléfono detectado: SM-N915T Fecha de creación del firmware: Mon Nov 9 21:58:44 KST 2015 PDA version: N915TUVU2COK2 CSC version: N915TTMB2COK2 Versión del SW: N915TUVU2COK2 Phone SN: R28G2104XRY Android version: 5.1.1 (LMY47X) Checking Root: Phone is Rooted. Reading security backup, please wait... Backup saved as Security-SM-N915T-06-03-2016_03-06-36 file Liberando el teléfono... La liberación del teléfono ha sido fallada Performed by 2.2.1 software version

03-06-2016, 09:25	#6 (permalink)
rvnaina Freak Poster Join Date: Mar 2014 Location: Madagascar Posts: 199 Member: 2148396 Status: Offline Thanks Meter: 51	flash phone with one of flash in octopus an root it with the root fila in octopus server!! it's the root permission problem!!

03-07-2016, 11:14	#7 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,841 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Please check your PM, we have sent You a test Software version. Try to perform an "Unlock" operation with test Software and post here the result.

03-03-2017, 13:30	#9 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,841 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Your phone has firmware with new type of Security. You can try to write older (by release date) firmware, or only its modem, then try to write a Cert file again.