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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 04-12-2016, 10:06   #1 (permalink)
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frp n910h


Hello team

any way to reset frp n910h
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Old 04-12-2016, 11:17   #2 (permalink)
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Hello.

You can try to reset FRP lock via "Reset FRP/Reactivation/EE" operation.
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Old 04-12-2016, 12:02   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

You can try to reset FRP lock via "Reset FRP/Reactivation/EE" operation.
Code:
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-N910H
To put SM-N910H into Download Mode, You have to perform the 
following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Searching for a phone. Please wait...
Phone found.
Initializing..
Resetting FRP lock..not supported
Resetting EE lock..not supported
Resetting Samsung Account lock..not supported
Operation was failed!
Performed by 2.2.4 software version
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Old 04-12-2016, 13:23   #4 (permalink)
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Please make Factory Reset and Wipe cache partition from Recovery Mode, then reflash the phone. Repeat "Reset FRP/Reactivation/EE" operation after these actions and post here the result.
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Old 04-12-2016, 20:01   #5 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Please make Factory Reset and Wipe cache partition from Recovery Mode, then reflash the phone. Repeat "Reset FRP/Reactivation/EE" operation after these actions and post here the result.
the sam problem

i tried with different firmware 4.4.4 5.0.1 5.1.1

Code:
Welcome to Octoplus/Octopus Box Samsung software version 2.2.4
-----------------------------------------------------------------------------------
To connect SM-N910H phone you have to perform the following steps:
1. Disconnect USB cable from phone. 
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-N910H
To put SM-N910H into Download Mode, You have to perform the 
following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Searching for a phone. Please wait...
Phone found.
Initializing..
Resetting FRP lock..not supported
Resetting EE lock..not supported
Resetting Samsung Account lock..not supported
Operation was failed!
Performed by 2.2.4 software version
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Old 04-13-2016, 11:10   #6 (permalink)
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Please upload *.log and *.logx files of performed operations to any file-sharing service and post here download link.
*.log and *.logx files can be found in "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder.
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Old 10-27-2016, 17:24   #7 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Please upload *.log and *.logx files of performed operations to any file-sharing service and post here download link.
*.log and *.logx files can be found in "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder.
Samsung SM-N910H locked with Samsung account. Log+logx attached.
Code:
INFO  : 27.10.2016 19:14:56 > Platform: Samsung Android
INFO  : 27.10.2016 19:14:56 > Selected port: 
INFO  : 27.10.2016 19:14:56 > Selected model: SM-N910H
WARN  : 27.10.2016 19:14:56 > To put SM-N910H into Download Mode, You have to perform the following steps:
WARN  : 27.10.2016 19:14:56 > 1. Reconnect the battery.
WARN  : 27.10.2016 19:14:56 > 2. Press and hold "Volume-" + "Home" + "Power ON" keys.
WARN  : 27.10.2016 19:14:56 > 3. When phone turns on, press "Volume+" key.
INFO  : 27.10.2016 19:14:56 > Searching for a phone. Please wait...
INFO  : 27.10.2016 19:16:46 > Phone found.
INFO  : 27.10.2016 19:16:46 > Initializing..
INFO  : 27.10.2016 19:16:46 > Resetting FRP lock..
ERROR : 27.10.2016 19:16:46 > not supported
INFO  : 27.10.2016 19:16:46 > Resetting EE lock..
ERROR : 27.10.2016 19:16:46 > not supported
INFO  : 27.10.2016 19:16:46 > Resetting Samsung Account lock..
ERROR : 27.10.2016 19:16:46 > not supported
ERROR : 27.10.2016 19:16:46 > Operation was failed!
INFO  : 27.10.2016 19:16:46 > Performed by 2.4.0 Software version.
Attached Files
File Type: rar LOG.rar (3.6 KB, 12 views)
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Old 10-28-2016, 07:35   #8 (permalink)
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Reset Reactivation Lock works for Galaxy S6/S6+ and newer phones.
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