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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 11-01-2014, 12:54   #1 (permalink)
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Lightbulb FT232R Repair - Official guide




First of all, let me explain in 2 words what we are dealing with.. Many boxes manufacturers became victims of counterfeit FTDI chips that are made in China, visually identical to original ones.

Starting from FTDI drivers version 2.08.14 we have faced random connectivity issues with some users. At that point of time FTDI gave us the first signal of market "cleaning". But they decided to go further and drivers version 2.10.00 started to "kill" all non-original ICs. Fortunately they don't destroy whole eeprom, just replace PID with 0000, what makes it appear in Devices Manager as FT232R and no driver can be installed. There are 2.12.00 drivers already released and by rumours they don't destroy PID, but what else is hidden there remains unknown.

I have to assure that we didn't want to harm FTDI and our users interests, but became a victim of unfair suppliers. Now we can only withstand the consequences.

So, here is the manual how to repair your box PID if you became a victim of war between FTDI and pirates..

1. Uninstall current FTDI drivers
1.1. Disable Windows Updater
1.2. Download CDM Uninstaller - http://www.ftdichip.com/Support/Utilities
/CDMUninstaller_v1.4.zip

1.3. Extract the file CDMUninstallerGUI.exe from the .zip folder and place it in an appropriate location on your system.
And run the application, simply double click on the .exe file.



1.4. Type in Vendor ID - 0403 and Product ID - 6001
1.5. Click on the "Add" button.
1.6. Type in Vendor ID - 0403 and Product ID - 0000 if you were playing with drivers with modified PIDs
1.7. Click on the "Remove Devices" button.
1.8. A message box will confirm successful removal from the system and the driver will be removed.




2. Download and Install these drivers: CDM 2.04.06 WHQL Certified
2.1. Go to "Device Manager"
2.2. Select device "Other devices" -> "USB Serial Port"
2.3. Right mouse click, Properties
2.4. "Driver" tab
2.5. Click "Update Driver..."
2.6. Click "Browse my computer for driver software"
2.7. Click to "Browse..."
2.8. Select folder with drivers, for example "C:\CDM_2.04.06_WHQL_Certified"
2.9. Click "Next..."
2.10. Click "Install" if you will see a message "Would you like to install this device driver software?"
2.11. Click "Close"
2.12. Optional - Reboot your PC

3. Change the PID back to the original 6001
3.1. Download FT_Prog - http://www.ftdichip.com/Support/Util...g_v2.8.2.0.zip
3.2. Extract the file FT_Prog_v2.8.2.0 Installer.exe from the .zip folder and run the instalation
3.3. Start FT_Prog
3.4. Scan for the available devices by pressing F5 button





3.5. Click on "USB Device Descriptor" and select Custom PID in the dropdown list to the right. Type 6001 in Product ID filed.



3.6. Press the "lightning" icon at the toolbar (Ctrl+P) and then press the "Program" button to write changes.
3.7. Optional - Reboot your PC

4. Download and Install FTDI drivers v.2.08.14 (optional, you can use 2.04.06 given above) - FTDI 2.08.14
4.1. Go to "Device Manager"
4.2. Select device "Other devices" -> "USB Serial Port"
4.3. Right mouse click, Properties
4.4. "Driver" tab
4.5. Click "Update Driver..."
4.6. Click "Browse my computer for driver software"
4.7. Click "Browse..."
4.8. Select folder with drivers, for example "C:\FTDI_2.08.14"
4.9. Click "Next..."
4.10. Click "Install" if you will see a message "Would you like to install this device driver software?"
4.11. Click "Close"
4.12. Optional - Reboot your PC


That's it, your box should be back to normal.
This solution was tested on Win7 x64. Please give us feedback under XP, have no possibility to verify.
Oh.. And you can try to use MProg, if FTProg won't work for you.

WBR,
Support Dept.
GSM Server

Last edited by Gsmserver; 11-01-2014 at 13:00.
 
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Old 11-01-2014, 13:24   #2 (permalink)
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I've tested all this with XP also, (my BOX is Original Chip, no issue), changing for test PID, but there's a more easy way for solve this, Why you not Put in "Box Driver".rar the .ept file and Mprogram, in this mode all can write Right .ept file and restored BOX whith original Vid&Pid?, this is useless also if for error BOX show "Usb Dual Serial" for repair Eeprom easy.
Anyway i've extract and saved original .ept and with Box wrong Vid&Pid repaired with Mprog. in XP but BOX not work with 2.10/12.00 FTDI Drivers, only with 2.08.14 is working in XP.
Sorry for longue explanaction but i had wanted tested all, also Eeprom, above the result.

P.d. in Win 7 32 Bit i use w/o problem FTDI 2.08.24
BR
allumts

Last edited by allumts; 11-01-2014 at 13:32.
 
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Old 11-01-2014, 14:16   #3 (permalink)
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You can change PID by editing and writing it back to IC via MProg without changing serial, just little bit more complicated than with FTProg. Thanks for sharing your experience.
 
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Old 11-01-2014, 15:50   #4 (permalink)
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Friend, I am XP, if you want to test mine for TeamViewer. I tried here and gave error.
 
Old 11-01-2014, 18:54   #5 (permalink)
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ja the box with flanges were manufactured parts then GSM-SERVER have to replace the box with this problem.
 
Old 11-02-2014, 11:27   #6 (permalink)
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for those who dont want to repair thier FTDI CHIPS

the easiest way is to manually update this F232R USB DEVICE with this http://www.filedropper.com/ftdipid0000

this solved my problem without repairing my FTDI CHIP

CREDITS TO ( bittsy )
 
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Old 11-02-2014, 16:57   #7 (permalink)
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Quote:
Originally Posted by ralel View Post
for those who dont want to repair thier FTDI CHIPS

the easiest way is to manually update this F232R USB DEVICE with this http://www.filedropper.com/ftdipid0000

this solved my problem without repairing my FTDI CHIP

CREDITS TO ( bittsy )
Friend, you did work on XP? I could not make it work on XP.
 
Old 11-03-2014, 00:20   #8 (permalink)
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Quote:
Friend, you did work on XP? I could not make it work on XP.
yes, im using winxp sp3.
 
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Old 11-03-2014, 01:04   #9 (permalink)
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Quote:
Originally Posted by ralel View Post
yes, im using winxp sp3.
Friend, thank you helped me a lot !!! 100% tested solution,
 
Old 11-03-2014, 04:07   #10 (permalink)
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One question please, the octopus box work with Usb 3.0? Thanks
 
Old 11-03-2014, 12:34   #11 (permalink)
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http://forum.gsmhosting.com/vbb/f684...l#post10649477

and

http://forum.gsmhosting.com/vbb/f684...l#post10649483


solved......
 
Old 11-05-2014, 16:20   #12 (permalink)
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Thanks Sir
Thanks A Lot
Working On Windows XP 32Bit
Tested By Me
 
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Old 11-22-2014, 15:45   #13 (permalink)
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100% works on Windows 8.1 32-bit Thank Ralel!!!
 
Old 11-22-2014, 16:11   #14 (permalink)
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what about installing ft232r driver success but still rj45 port
not connecting any phone after demage driver issue
 
Old 12-21-2014, 09:09   #15 (permalink)
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easy way - extract drivers to any folder. open ftdibus.inf with notepad++. search for VID_0403&PID_6001 and change all to VID_0403&PID_0000... got to device manager. install driver from folder that modified ftdibus.inf.... all is ok...
 
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