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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 09-15-2014, 10:58   #1 (permalink)
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g3815 4.4.2 imei repair failed


Welcome to Octoplus/Octopus Box Samsung software version
1.6.4
---------------------------------------------------------
--------------------------
To connect SM-G3815 phone you have to perform the
following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer
options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Go to dial window.
11. Enter "*#9090#" number.
12. Set "Diag config" to "USB" value.
13. Restart phone.
14. Press "Read Info" in software.
---------------------------------------------------------
--------------------------
Platform: Samsung Android
Selected port: COM4
Selected model: SM-G3815
Detected phone model: SM-G3815
Firmware compiled date: Wed Jul 30 16:24:56 KST 2014
PDA version: G3815XXUCNH1
CSC version: G3815PHECNH1
SW version: G3815XXUCNH1
Phone IMEI: Unknown
Phone SN: 00000000000
Android version: 4.4.2 (KOT49H)
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as C:\Program Files\Octoplus
\Octoplus_Samsung\BACKUP\Security-SM-G3815-15-09-2014_11-
51-53-.asec file
Deactivating MSL...
MSL deactivate successfully
Phone will restart now
After phone being rebooted and powered on perform the
following steps:
1. Disconnect USB cable.
2. Wait for 1-2 minutes.
3. Connect phone via UART cable to the Box.
4. Note: phone screen must be active
Connecting to phone, please wait...
Found more then one box connected to COM4
IMEI successfully repaired.
Please, restart the phone to apply changes
after repair,imei still is 0/1
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Old 09-15-2014, 11:04   #2 (permalink)
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Hello.

As I see from your Software log, there can be the problem with phone's EFS:
Quote:
Phone IMEI: Unknown
Unfortunately, Repair EFS is currently not supported for this device, we will add Repair EFS feature in one of the future Software updates. Now try to re-flash the phone with another firmware, make Factory data reset, make Unlock, Repair NVM and repeat the Repair IMEI operation once again. Post here the result.

Also, look here: http://forum.gsmhosting.com/vbb/f684.../#post10479381.
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Old 09-15-2014, 11:14   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

As I see from your Software log, there can be the problem with phone's EFS:

Unfortunately, Repair EFS is currently not supported for this device, we will add Repair EFS feature in one of the future Software updates. Now try to re-flash the phone with another firmware, make Factory data reset, make Unlock, Repair NVM and repeat the Repair IMEI operation once again. Post here the result.

Also, look here: http://forum.gsmhosting.com/vbb/f684.../#post10479381.
no,the phone has the imei 0/1 on screen.i downgrade to 4.2.2,no baseband,i upgrade to 4.4.2,the baseban is ok,but cant repair imei with this version
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Old 09-16-2014, 17:11   #4 (permalink)
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Quote:
Originally Posted by a65333002 View Post
no,the phone has the imei 0/1 on screen.i downgrade to 4.2.2,no baseband,i upgrade to 4.4.2,the baseban is ok,but cant repair imei with this version
u have to repair with service imei no other salution
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Old 10-03-2014, 12:10   #5 (permalink)
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cable for uart?

wich cable use for uart?
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Old 10-03-2014, 12:36   #6 (permalink)
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Samsung Micro UART C3300k/C3303k cable with 523-525 kOhm resistor inside.
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