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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 02-14-2015, 11:48   #1 (permalink)
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G530H wipe problem


i am strange ,as on today i unlocked over 100+ g530h use octopus box
but today i received 2 set for unlock and problem is i cant damaged imei ,i mean wipe done but imei still ok ,per set minimum i wipe 4-5 times each ...
hard reset also done

dont know whats wrong with me

looking forwad from support site quick reply

here is log
Welcome to Octoplus/Octopus Box Samsung software version 1.8.3
-----------------------------------------------------------------------------------
To connect SM-G530H phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Go to dial window.
11. Enter "*#9090#" number.
12. Set "Diag config" to "USB" value.
13. Restart phone.
14. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM433
Selected model: SM-G530H
Please, press "OK" button on the phone to allow USB debugging..
Detected phone model: SM-G530H
Firmware compiled date: Tue Sep 23 10:51:50 KST 2014
PDA version: G530HXXU1ANIJ
CSC version: G530HOJV1ANJ1
SW version: G530HXXU1ANIJ
Phone IMEI: 355677065248110
Phone SN: RF1FB118P6M
Android version: 4.4.4 (KTU84P)
Reading info...
Mode: Normal
Firmware compiled date: Sep 20 2014
Firmware compiled time: 08:00:00
Firmware released date: Sep 23 2014
Firmware released time: 09:55:53
SW Version: MPSS.DPM.1.0.c7.1-00034-M8916EAAAANVZM-1.5920.1
Reading QCN...
Send SPC...
Reading mobile property...
Mobile property read successfully
Reading feature mask...
Feature mask read successfully
Reading roaming list 0
Reading roaming list 0 read successfully
Reading NV items...
NV items read successfully
Reading NV SIM1 items...
NV SIM1 items read successfully
Reading NV SIM2 items...
NV SIM2 items read successfully
Reading NV items...
NV items read successfully
Reading EFS...
EFS read successfully
Reading provisioning items...
Provisioning items read successfully
Reading QCN done!
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung
\BACKUP\QCN-SM-G530H-355677065248110-14-02-2015_16-32-
32-.qcn file
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung
\BACKUP\Security-SM-G530H-355677065248110-14-02-2015_16-35-
48-.asec file
Wiping EFS...
EFS wipe successfully
Phone will restart now. Please don't disconnect cable!
Searching for a phone. Please wait...
Reading info...
Mode: Normal
Firmware compiled date: Sep 20 2014
Firmware compiled time: 08:00:00
Firmware released date: Sep 23 2014
Firmware released time: 09:55:53
SW Version: MPSS.DPM.1.0.c7.1-00034-M8916EAAAANVZM-1.5920.1
Send SPC...
SPC send successfully
Writing QCN...
Writing NV items...
NV items write successfully
Writing NV SIM1 items...
NV SIM1 items write successfully
Writing NV SIM2 items...
NV SIM2 items write successfully
Wrting EFS...
EFS write successfully
Writing provisioning items...
Provisioning items write successfully.
Writing QCN done
Wipe security successfully complete.
Phone will restart now. Please don't disconnect cable!
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM434
Selected model: SM-G530H
Detected phone model: SM-G530H
Firmware compiled date: Tue Sep 23 10:51:50 KST 2014
PDA version: G530HXXU1ANIJ
CSC version: G530HOJV1ANJ1
SW version: G530HXXU1ANIJ
Phone IMEI: 355677065248110
Phone SN: RF1FB118P6M
Android version: 4.4.4 (KTU84P)
Reading info...
Mode: Normal
Firmware compiled date: Sep 20 2014
Firmware compiled time: 08:00:00
Firmware released date: Sep 23 2014
Firmware released time: 09:55:53
SW Version: MPSS.DPM.1.0.c7.1-00034-M8916EAAAANVZM-1.5920.1
Reading QCN...
Send SPC...
Reading mobile property...
Mobile property read successfully
Reading feature mask...
Feature mask read successfully
Reading roaming list 0
Reading roaming list 0 read successfully
Reading NV items...
NV items read successfully
Reading NV SIM1 items...
NV SIM1 items read successfully
Reading NV SIM2 items...
NV SIM2 items read successfully
Reading NV items...
NV items read successfully
Reading EFS...
EFS read successfully
Reading provisioning items...
Provisioning items read successfully
Reading QCN done!
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung
\BACKUP\QCN-SM-G530H-355677065248110-14-02-2015_16-38-
27-.qcn file
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung
\BACKUP\Security-SM-G530H-355677065248110-14-02-2015_16-
41-43-.asec file
Wiping EFS...
EFS wipe successfully
Phone will restart now. Please don't disconnect cable!
Searching for a phone. Please wait...
Reading info...
Mode: Normal
Firmware compiled date: Sep 20 2014
Firmware compiled time: 08:00:00
Firmware released date: Sep 23 2014
Firmware released time: 09:55:53
SW Version: MPSS.DPM.1.0.c7.1-00034-M8916EAAAANVZM-1.5920.1
Send SPC...
SPC send successfully
Writing QCN...
Writing NV items...
NV items write successfully
Writing NV SIM1 items...
NV SIM1 items write successfully
Writing NV SIM2 items...
NV SIM2 items write successfully
Wrting EFS...
EFS write successfully
Writing provisioning items...
Provisioning items write successfully.
Writing QCN done
Wipe security successfully complete.
Phone will restart now. Please don't disconnect cable!
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-G530H
Detected phone model: SM-G530H
Firmware compiled date: Tue Sep 23 10:51:50 KST 2014
PDA version: G530HXXU1ANIJ
CSC version: G530HOJV1ANJ1
SW version: G530HXXU1ANIJ
Phone IMEI: 355677065248110
Phone SN: RF1FB118P6M
Android version: 4.4.4 (KTU84P)
Reading info...
Mode: Normal
Firmware compiled date: Sep 20 2014
Firmware compiled time: 08:00:00
Firmware released date: Sep 23 2014
Firmware released time: 09:55:53
SW Version: MPSS.DPM.1.0.c7.1-00034-M8916EAAAANVZM-1.5920.1
Reading QCN...
Send SPC...
Reading mobile property...
Mobile property read successfully
Reading feature mask...
Feature mask read successfully
Reading roaming list 0
Reading roaming list 0 read successfully
Reading NV items...
NV items read successfully
Reading NV SIM1 items...
NV SIM1 items read successfully
Reading NV SIM2 items...
NV SIM2 items read successfully
Reading NV items...
NV items read successfully
Reading EFS...
EFS read successfully
Reading provisioning items...
Provisioning items read successfully
Reading QCN done!
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung
\BACKUP\QCN-SM-G530H-355677065248110-14-02-2015_16-44-
35-.qcn file
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung
\BACKUP\Security-SM-G530H-355677065248110-14-02-2015_16-47-
49-.asec file
Wiping EFS...
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Old 02-14-2015, 11:56   #2 (permalink)
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Hello.

Try to do the next:

1. Write firmware. Don't root the phone after.
2. Make Factory data reset and wipe cache partition.
3. Try to wipe EFS via phone's menu as in this video: https://www.youtube.com/watch?v=1DtPT2MmNhg.
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Old 02-14-2015, 12:08   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Try to do the next:

1. Write firmware. Don't root the phone after.
2. Make Factory data reset and wipe cache partition.
3. Try to wipe EFS via phone's menu as in this video: https://www.youtube.com/watch?v=1DtPT2MmNhg.

i already try with following same video ,both set are still same ,before i dont faced same problem

now i have left just write new frimware
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Old 02-14-2015, 14:37   #4 (permalink)
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Quote:
Originally Posted by unlock & flash View Post
i already try with following same video ,both set are still same ,before i dont faced same problem

now i have left just write new frimware
After doing all if no luck than knock me.
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