g730 after unlock no service - GSM-Forum

habeshfreak · 06-02-2014, 19:27

the phone unlocking process is finished without error but phone network is no service

Octopus box · 06-02-2014, 19:51

Hello.

Please post here full software log of Unlock operation.

habeshfreak · 06-02-2014, 21:55

Platform: Samsung Android
Selected port: COM322
Selected model: SM-G730A
Mode: Normal
Phone model: SM-G730A
Firmware compiled date: Jul 09 2013
Firmware compiled time: 05:00:00
Firmware released date: Aug 21 2013
Firmware released time: 14:14:15
Phone IMEI: 357130-05-073847-9
SW version: M8930B-AAAATAZM-5.0.060077
Unlocking phone...
Creating NVM backup
Reading NVM done!
Firmware compiled date: Wed Aug 21 13:27:12 KST 2013
PDA version: G730AUCUAMH4
CSC version: G730AATTAMH4
SW version: G730AUCUAMH4
Phone IMEI: 357130050738479
Phone SN: R31D81HA57B
Android version: 4.2.2 (JDQ39)
Cheking Root
Reading security backup, please wait...
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung\BACKUP\Security-SM-G730A-357130050738479-02-06-2014_15-51-29-.asec file
Deactivating MSL...
MSL deactivate successfully
Phone will restart now. Please don't disconnect cable!
Firmware compiled date: Jul 09 2013
Firmware compiled time: 05:00:00
Firmware released date: Aug 21 2013
Firmware released time: 14:14:15
Incorrect IMEI
SW version: M8930B-AAAATAZM-5.0.060077
Found phone on COM322
Repairing NVM for SM-G730A phone...
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu (don't disconnect the battery!)

Octopus box · 06-03-2014, 06:38

Try to make Repair IMEI, then insert SIM card, wait 3-5 minutes and check whether the network is active.

Also try to re-flash the device with the firmware from the Support Area, then perform "Repair NVM" operation once again, insert SIM card, wait 3-5 minutes and check whether the network is active.

habeshfreak · 06-03-2014, 07:49

Platform: Samsung Android
Selected port: COM156
Selected model: SM-G730A
Mode: Normal
Phone model: SM-G730A
Firmware compiled date: Jul 09 2013
Firmware compiled time: 05:00:00
Firmware released date: Aug 21 2013
Firmware released time: 14:14:15
Phone IMEI: 357130-05-073847-9
SW version: M8930B-AAAATAZM-5.0.060077
Creating NVM backup
Reading NVM done!
Repairing NVM for SM-G730A phone...
Writing NVM failed
NVM repair completed successfully
To finish the operation, please restart the phone via phone's menu
(don't disconnect the battery!)

Octopus box · 06-03-2014, 08:34

As You can see from this Software log, Software can't perform Repair NVM operation. This can be the problem. Please do the next:

1. Install the latest Software version (Software).
2. Delete all files from the folder "c:\Program Files\Octoplus\Octoplus_Samsung\LOG\".
3. Run Octoplus Samsung Software.
4. Re-start the phone.
5. Perform "Repair NVM" operation.
6. Close the Software.
7. Upload somewhere the latest created "*.log" and "*.logx" files from the folder "c:\Program Files\Octoplus\Octoplus_Samsung\LOG\" together with all NVM backups from this phone, which have been created by Software, from the folder "c:\Program Files\Octoplus\Octoplus_Samsung\BACKUP\" and post here links, we will research, where can be the problem with your device.

habeshfreak · 06-03-2014, 09:23

03-06-2014_11-13-03.zip - Speedy Share - upload your files here

habeshfreak · 06-03-2014, 09:35

BACKUP.rar - Speedy Share - upload your files here

Octopus box · 06-03-2014, 09:36

Re-flash the device with the firmware from the Support Area, then perform "Repair NVM" operation once again and post here the result.

habeshfreak · 06-03-2014, 09:41

This is the log after flash

Octopus box · 06-03-2014, 09:49

Do again and post here full Software log.

habeshfreak · 06-03-2014, 10:02

Log file "C:\Program Files\Octoplus\Octoplus_Samsung\LOG\03-06-2014_11-27-59.log" created (6/3/2014 11:28:02 AM).
ERROR : 6/3/2014 11:28:02 AM > Access violation at address 008F42F8 in module 'OctoplusSamsung.exe'. Read of address 00000004
INFO : 6/3/2014 11:28:03 AM > Set up system language English (file: English.ini)
INFO : 6/3/2014 11:28:03 AM > Welcome to Octoplus/Octopus Box Samsung software version 1.5.7
INFO : 6/3/2014 11:28:03 AM > -----------------------------------------------------------------------------------
INFO : 6/3/2014 11:28:03 AM > To connect SM-G730A phone you have to perform the following steps:
INFO : 6/3/2014 11:28:03 AM > 1. Disconnect USB cable from phone.
INFO : 6/3/2014 11:28:03 AM > 2. Go to Menu->Settings->More->About Device.
INFO : 6/3/2014 11:28:03 AM > 3.Tap on "Build number" 7 times to enable developer options.
INFO : 6/3/2014 11:28:03 AM > 4. Go to Menu->Settings->More->Developer options.
INFO : 6/3/2014 11:28:03 AM > 5. Turn on "USB Debugging" option.
INFO : 6/3/2014 11:28:03 AM > 6. Go to dial window.
INFO : 6/3/2014 11:28:03 AM > 7. Enter "*#0808#" number.
INFO : 6/3/2014 11:28:03 AM > 8. Select "DM+Modem+ADB".
INFO : 6/3/2014 11:28:03 AM > 9. Press Home button.
INFO : 6/3/2014 11:28:03 AM > 10. Go to dial window.
INFO : 6/3/2014 11:28:03 AM > 11. Enter "*#9090#" number.
INFO : 6/3/2014 11:28:03 AM > 12. Set "Diag config" to "USB" value.
INFO : 6/3/2014 11:28:03 AM > 13. Restart phone.
INFO : 6/3/2014 11:28:03 AM > 14. Press "Read Info" in software.
INFO : 6/3/2014 11:43:27 AM > Selected firmware file: G730AUCUAMH4_G730AATTAMH4_ATT_Android_4.2.2.oct
WARN : 6/3/2014 11:43:30 AM > Please switch your phone to the download mode and connect it to a PC.
WARN : 6/3/2014 11:43:30 AM > To put SM-G730A phone into download mode you have to perform the following steps:
WARN : 6/3/2014 11:43:30 AM > 1. Reconnect phone battery.
WARN : 6/3/2014 11:43:30 AM > 2. Press and hold "Volume - " + "Home" + "Power" buttons.
WARN : 6/3/2014 11:43:30 AM > 3. When phone turns on press "Volume+" button.
INFO : 6/3/2014 11:43:50 AM > Found phone on
INFO : 6/3/2014 11:43:50 AM > Firmware write started.
INFO : 6/3/2014 11:43:51 AM > Writing BOOT section...
INFO : 6/3/2014 11:43:54 AM > BOOT section has been written successfully.
INFO : 6/3/2014 11:43:54 AM > Writing RECOVERY section...
INFO : 6/3/2014 11:43:58 AM > RECOVERY section has been written successfully.
INFO : 6/3/2014 11:43:58 AM > Writing SYSTEM section...
INFO : 6/3/2014 11:46:47 AM > SYSTEM section has been written successfully.
INFO : 6/3/2014 11:46:47 AM > Writing MODEM section...
INFO : 6/3/2014 11:46:59 AM > MODEM section has been written successfully.
INFO : 6/3/2014 11:46:59 AM > Writing CACHE section...
INFO : 6/3/2014 11:47:10 AM > CACHE section has been written successfully.
INFO : 6/3/2014 11:47:10 AM > Writing HIDDEN section...
INFO : 6/3/2014 11:47:13 AM > HIDDEN section has been written successfully.
INFO : 6/3/2014 11:47:13 AM > Firmware writing successfully completed.

INFO : 6/3/2014 11:59:51 AM > Platform: Samsung Android
INFO : 6/3/2014 11:59:51 AM > Selected port: COM156
INFO : 6/3/2014 11:59:51 AM > Selected model: SM-G730A
INFO : 6/3/2014 11:59:51 AM > Mode: Normal
INFO : 6/3/2014 11:59:52 AM > Phone model: SM-G730A
INFO : 6/3/2014 11:59:52 AM > Firmware compiled date: Jul 09 2013
INFO : 6/3/2014 11:59:52 AM > Firmware compiled time: 05:00:00
INFO : 6/3/2014 11:59:52 AM > Firmware released date: Aug 21 2013
INFO : 6/3/2014 11:59:52 AM > Firmware released time: 14:14:15
INFO : 6/3/2014 11:59:52 AM > Phone IMEI: 357130-05-073867-7
INFO : 6/3/2014 11:59:52 AM > SW version: M8930B-AAAATAZM-5.0.060077
INFO : 6/3/2014 11:59:52 AM > Creating NVM backup
INFO : 6/3/2014 12:00:28 PM > Reading NVM done!
INFO : 6/3/2014 12:00:28 PM > Repairing NVM for SM-G730A phone...
ERROR : 6/3/2014 12:00:28 PM > Writing NVM failed
INFO : 6/3/2014 12:00:28 PM > NVM repair completed successfully
WARN : 6/3/2014 12:00:28 PM > To finish the operation, please restart the phone via phone's menu (don't disconnect the battery!)

Octopus box · 06-03-2014, 10:26

Was your device locked at the beginning? Did the phone request the unlocking code when you inserted SIM card or just the problem was with network access?

habeshfreak · 06-03-2014, 10:35

Before I do the unlock process the phone was asking for a code and there was a network signal after the process the network sign changed to no service

Octopus box · 06-03-2014, 11:00

Try to do the next:

1. Write the first security backup (that has been created by Software before You have performed the first Unlock operation).
2. Re-flash the phone.
3. Perform the Unlock operation once again.

06-02-2014, 19:27	#1 (permalink)
habeshfreak Freak Poster Join Date: Apr 2009 Location: Addis ababa Posts: 124 Member: 1002335 Status: Offline Sonork: 175 Thanks Meter: 9	g730 after unlock no service the phone unlocking process is finished without error but phone network is no service

06-02-2014, 21:55	#3 (permalink)
habeshfreak Freak Poster Join Date: Apr 2009 Location: Addis ababa Posts: 124 Member: 1002335 Status: Offline Sonork: 175 Thanks Meter: 9	the imei is ok after unlock Platform: Samsung Android Selected port: COM322 Selected model: SM-G730A Mode: Normal Phone model: SM-G730A Firmware compiled date: Jul 09 2013 Firmware compiled time: 05:00:00 Firmware released date: Aug 21 2013 Firmware released time: 14:14:15 Phone IMEI: 357130-05-073847-9 SW version: M8930B-AAAATAZM-5.0.060077 Unlocking phone... Creating NVM backup Reading NVM done! Firmware compiled date: Wed Aug 21 13:27:12 KST 2013 PDA version: G730AUCUAMH4 CSC version: G730AATTAMH4 SW version: G730AUCUAMH4 Phone IMEI: 357130050738479 Phone SN: R31D81HA57B Android version: 4.2.2 (JDQ39) Cheking Root Reading security backup, please wait... Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung\BACKUP\Security-SM-G730A-357130050738479-02-06-2014_15-51-29-.asec file Deactivating MSL... MSL deactivate successfully Phone will restart now. Please don't disconnect cable! Firmware compiled date: Jul 09 2013 Firmware compiled time: 05:00:00 Firmware released date: Aug 21 2013 Firmware released time: 14:14:15 Incorrect IMEI SW version: M8930B-AAAATAZM-5.0.060077 Found phone on COM322 Repairing NVM for SM-G730A phone... Phone is successfully unlocked To finish the operation, please restart the phone via phone's menu (don't disconnect the battery!)

06-03-2014, 09:35	#8 (permalink)
habeshfreak Freak Poster Join Date: Apr 2009 Location: Addis ababa Posts: 124 Member: 1002335 Status: Offline Sonork: 175 Thanks Meter: 9	Nvm BACKUP.rar - Speedy Share - upload your files here

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06-02-2014, 19:51	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,809 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Hello. Please post here full software log of Unlock operation.

06-03-2014, 06:38	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,809 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Try to make Repair IMEI, then insert SIM card, wait 3-5 minutes and check whether the network is active. Also try to re-flash the device with the firmware from the Support Area, then perform "Repair NVM" operation once again, insert SIM card, wait 3-5 minutes and check whether the network is active.

06-03-2014, 07:49	#5 (permalink)
habeshfreak Freak Poster Join Date: Apr 2009 Location: Addis ababa Posts: 124 Member: 1002335 Status: Offline Sonork: 175 Thanks Meter: 9	Platform: Samsung Android Selected port: COM156 Selected model: SM-G730A Mode: Normal Phone model: SM-G730A Firmware compiled date: Jul 09 2013 Firmware compiled time: 05:00:00 Firmware released date: Aug 21 2013 Firmware released time: 14:14:15 Phone IMEI: 357130-05-073847-9 SW version: M8930B-AAAATAZM-5.0.060077 Creating NVM backup Reading NVM done! Repairing NVM for SM-G730A phone... Writing NVM failed NVM repair completed successfully To finish the operation, please restart the phone via phone's menu (don't disconnect the battery!)

06-03-2014, 08:34	#6 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,809 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	As You can see from this Software log, Software can't perform Repair NVM operation. This can be the problem. Please do the next: 1. Install the latest Software version (Software). 2. Delete all files from the folder "c:\Program Files\Octoplus\Octoplus_Samsung\LOG\". 3. Run Octoplus Samsung Software. 4. Re-start the phone. 5. Perform "Repair NVM" operation. 6. Close the Software. 7. Upload somewhere the latest created ".log" and ".logx" files from the folder "c:\Program Files\Octoplus\Octoplus_Samsung\LOG\" together with all NVM backups from this phone, which have been created by Software, from the folder "c:\Program Files\Octoplus\Octoplus_Samsung\BACKUP\" and post here links, we will research, where can be the problem with your device.

06-03-2014, 09:23	#7 (permalink)
habeshfreak Freak Poster Join Date: Apr 2009 Location: Addis ababa Posts: 124 Member: 1002335 Status: Offline Sonork: 175 Thanks Meter: 9	03-06-2014_11-13-03.zip - Speedy Share - upload your files here

06-03-2014, 09:36	#9 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,809 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Re-flash the device with the firmware from the Support Area, then perform "Repair NVM" operation once again and post here the result.

06-03-2014, 09:41	#10 (permalink)
habeshfreak Freak Poster Join Date: Apr 2009 Location: Addis ababa Posts: 124 Member: 1002335 Status: Offline Sonork: 175 Thanks Meter: 9	This is the log after flash

06-03-2014, 09:49	#11 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,809 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Do again and post here full Software log.

06-03-2014, 10:26	#13 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,809 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Was your device locked at the beginning? Did the phone request the unlocking code when you inserted SIM card or just the problem was with network access?

06-03-2014, 10:35	#14 (permalink)
habeshfreak Freak Poster Join Date: Apr 2009 Location: Addis ababa Posts: 124 Member: 1002335 Status: Offline Sonork: 175 Thanks Meter: 9	Before I do the unlock process the phone was asking for a code and there was a network signal after the process the network sign changed to no service

06-03-2014, 11:00	#15 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,809 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Try to do the next: 1. Write the first security backup (that has been created by Software before You have performed the first Unlock operation). 2. Re-flash the phone. 3. Perform the Unlock operation once again.