G920F touch problem after updating to 6.01

[aliusmanbava]

G920F touch problem after updating to 6.01

reactivation lock off but phone ask Samsung account


any solution??

[Octopus box]

Hello.

Try make Factory Reset and Wipe cache partition from Recovery Mode (if phone enters it). Try to reflash the phone.
To remove Samsung Account, perform "Reset FRP/Reactivation/EE" operation.

[aliusmanbava]

Welcome to Octoplus/Octopus Box Samsung software version 2.3.3
-----------------------------------------------------------------------------------
To connect SM-G920F phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-G920F
To put SM-G920F into Download Mode, You have to perform the
following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Searching for a phone. Please wait...
Phone found.
Initializing..
Resetting FRP lock..success
Resetting EE lock..success
Resetting Samsung Account lock..
Operation was failed!
Performed by 2.3.3 software version

[Octopus box]

Problem with reset of Reactivation lock can occur if phone has latest firmware. Samsung disabled ability to remove FRP lock in latest firmwares.

You can try to write "SBOOT_G920F_OJ1" Sboot file from the Support Arae, then repeat "Reset FRP/Reactivation/EE" operation.

[aliusmanbava]

Welcome to Octoplus/Octopus Box Samsung software version 2.3.3
-----------------------------------------------------------------------------------
To connect SM-G920F phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
Selected firmware file: SBOOT_G920F_OJ1.oct
Please put the phone into Download Mode and connect USB cable.
To put SM-G920F into Download Mode, You have to perform the
following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Found phone on
Firmware write started.
Writing BOOTLOADER section...
BOOTLOADER section has been written successfully.
Writing Firmware Failed
Performed by 2.3.3 software version

[Octopus box]

If it is not possible to write SBoot of an older firmware - unfortunately currently no solution for such phones.