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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 08-25-2016, 22:54   #1 (permalink)
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Smile G925T PF1 Write Cert Issues[Solved]


Successfully wrote cert and fixed DRK.

Issue now after all that is no sound in a phone call. I cannot hear other person, and person cannot hear me. Sound from youtube and all other apps work fine.
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Old 08-25-2016, 23:28   #2 (permalink)
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U did hard reset
Or flashing phone
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Old 08-26-2016, 07:29   #3 (permalink)
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Hello.

Please make Factory Reset, then check whether problem with sound will remain. If it willl be the same - try to reflash the phone.
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Old 08-26-2016, 16:42   #4 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Please make Factory Reset, then check whether problem with sound will remain. If it willl be the same - try to reflash the phone.

I did do a hard reset after writing cert and fixing DRK. If I do a reflash, will that remove the cert I wrote?
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Old 08-27-2016, 09:02   #5 (permalink)
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No, reflashing of the phone won't affect it's IMEI and Certificate.
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Old 08-30-2016, 20:59   #6 (permalink)
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Reflashing stock firmware worked. Everything working fine now.
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Old 08-31-2016, 03:04   #7 (permalink)
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Hey can you post how you fixed drk and cert
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