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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 11-23-2016, 17:32   #1 (permalink)
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g930f screen lock problem


hi masters i use octopus for reset g930f screen lock its sucsses but another lock come on fone ask for mass storage unlock pin!!! after write resource file by octopus this come pls help me my *******r need his user data
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Old 11-23-2016, 17:37   #2 (permalink)
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Hello.

Unfortunately no solution at the moment for getting storage decryption code.
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Old 11-23-2016, 17:41   #3 (permalink)
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sir after doing operation via octoplus this code come on device sir pls help me
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Old 11-23-2016, 18:32   #4 (permalink)
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ok test on another one and again mass storage pin come on device this is software bug pls fix this big issue thx
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Old 11-24-2016, 08:44   #5 (permalink)
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Please post here full Software logs of performed operations.

Such code request appears if device had it storage encrypted. It's not Software bug, it's a feature of Android devices.
To remove such code request - make Factory Reset from Recovery Mode.
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