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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 02-25-2017, 12:27   #1 (permalink)
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g930fd imei still corrupted after repair imei


Hi,

After using new updates imei:000000000000000 repair become imie unknown pls advice tia

br

log:

/25/2017 4:28:22 PM > -----------------------------------------------------------------------------------
INFO : 2/25/2017 4:28:23 PM > Platform: Samsung Android
INFO : 2/25/2017 4:28:23 PM > Selected port: COM293
INFO : 2/25/2017 4:28:23 PM > Selected model: SM-G930FD
INFO : 2/25/2017 4:28:25 PM > Detected phone model: SM-G930F
INFO : 2/25/2017 4:28:25 PM > Firmware compiled date: Tue Aug 9 18:46:20 KST 2016
INFO : 2/25/2017 4:28:25 PM > PDA version: G930FXXU1BPH6
INFO : 2/25/2017 4:28:25 PM > CSC version: G930FOLB1BPG4
INFO : 2/25/2017 4:28:25 PM > SW version: unknown
INFO : 2/25/2017 4:28:26 PM > Phone SN: R58H73VARML
INFO : 2/25/2017 4:28:26 PM > Android version: 6.0.1 (MMB29K)
INFO : 2/25/2017 4:28:26 PM > Sales code: THL
INFO : 2/25/2017 4:28:26 PM > Country: THAILAND
INFO : 2/25/2017 4:28:26 PM > HW platform: exynos5
INFO : 2/25/2017 4:28:26 PM > HW Chip: exynos8890
INFO : 2/25/2017 4:28:26 PM > HW Modem: unknown
INFO : 2/25/2017 4:28:26 PM > Security patch level: 2016-08-01
INFO : 2/25/2017 4:28:26 PM > Codename: heroltexx
INFO : 2/25/2017 4:28:26 PM > Checking Root:
INFO : 2/25/2017 4:28:26 PM > Phone is Rooted.
INFO : 2/25/2017 4:28:26 PM > Reading security backup, please wait...
INFO : 2/25/2017 4:29:00 PM > Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung\BACKUP\Security-SM-G930FD-Unknown25-02-2017_16-28-23-.asec file
INFO : 2/25/2017 4:29:00 PM > Connecting to modem port...
WARN : 2/25/2017 4:29:37 PM > Modem port was not found!
INFO : 2/25/2017 4:29:37 PM > Initializing exploit...
INFO : 2/25/2017 4:29:54 PM > Executing exploit...
INFO : 2/25/2017 4:30:08 PM > Exploit has been executed successfully
INFO : 2/25/2017 4:30:08 PM > New IMEI: 358430077687983
INFO : 2/25/2017 4:30:08 PM > Writing new phone IMEI...
WARN : 2/25/2017 4:30:34 PM > Please make "Repair Network" operation after reboot!
INFO : 2/25/2017 4:30:34 PM > IMEI successfully repaired.
INFO : 2/25/2017 4:30:35 PM > Performed by 2.4.8 Software version.
INFO : 2/25/2017 4:32:20 PM > -----------------------------------------------------------------------------------
INFO : 2/25/2017 4:32:22 PM > Platform: Samsung Android
INFO : 2/25/2017 4:32:22 PM > Selected port: COM293
INFO : 2/25/2017 4:32:22 PM > Selected model: SM-G930FD
INFO : 2/25/2017 4:32:23 PM > Detected phone model: SM-G930F
INFO : 2/25/2017 4:32:23 PM > Firmware compiled date: Tue Aug 9 18:46:20 KST 2016
INFO : 2/25/2017 4:32:23 PM > PDA version: G930FXXU1BPH6
INFO : 2/25/2017 4:32:23 PM > CSC version: G930FOLB1BPG4
INFO : 2/25/2017 4:32:23 PM > SW version: unknown
INFO : 2/25/2017 4:32:23 PM > Phone SN: R58H73VARML
INFO : 2/25/2017 4:32:23 PM > Android version: 6.0.1 (MMB29K)
INFO : 2/25/2017 4:32:23 PM > Sales code: THL
INFO : 2/25/2017 4:32:23 PM > Country: THAILAND
INFO : 2/25/2017 4:32:23 PM > HW platform: exynos5
INFO : 2/25/2017 4:32:23 PM > HW Chip: exynos8890
INFO : 2/25/2017 4:32:23 PM > HW Modem: unknown
INFO : 2/25/2017 4:32:23 PM > Security patch level: 2016-08-01
INFO : 2/25/2017 4:32:23 PM > Codename: heroltexx
INFO : 2/25/2017 4:32:23 PM > Checking Root:
INFO : 2/25/2017 4:32:24 PM > Phone is Rooted.
INFO : 2/25/2017 4:32:24 PM > Repairing network. Please wait, this can take some time...
WARN : 2/25/2017 4:33:21 PM > Network is successfully repaired.
INFO : 2/25/2017 4:33:21 PM > Performed by 2.4.8 Software version.
INFO : 2/25/2017 4:42:12 PM > Selected firmware file: combination_fa60_g930fxxu1apc6_cl7570560_qb9028627 .oct
Log file "C:\Program Files\Octoplus\Octoplus_Samsung\LOG\25-02-2017_16-14-11.log" closed (2/25/2017 5:26:16 PM).
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Old 02-25-2017, 12:47   #2 (permalink)
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Hello.

As You can see from the Software log: SW version: unknown baseband is damaged. Please, write the first security backup for your device, after check phone's SW version, then repeat Repair IMEI operation again.
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Old 02-25-2017, 14:03   #3 (permalink)
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after restore latest sec. back up it will back in imei 0000000000000 state when i received the phone.
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Old 02-25-2017, 14:14   #4 (permalink)
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Quote:
SW version: unknown
Quote:
HW Modem: unknown
If after writing the first Security backup, modem is still unknown, try to write different firmwares and check, whether modem part is repaired (not unknown). Only if modem part is correct, tyr to make Repair IMEI and Repair Network. If after writing different firmwares, modem is still damaged, this can be HW issue.
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Old 02-27-2017, 05:05   #5 (permalink)
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Hi,

After flashed new firmware logs below:

Platform: Samsung Android
Selected port: COM293
Selected model: SM-G930FD
Detected phone model: SM-G930F
Firmware compiled date: Sat Feb 6 11:53:30 KST 2016
PDA version: G930FXXU1APB6
CSC version: G930FOLB1APB6
SW version: G930FXXU1APB6
Phone SN: R58H73VARML
Android version: 6.0.1 (MMB29K)
Sales code: THL
Country: THAILAND
HW platform: exynos5
HW Chip: exynos8890
HW Modem: SHANNON335
Security patch level: 2016-02-01
Codename: heroltexx
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung
\BACKUP\Security-SM-G930FD-Unknown27-02-2017_12-00-06-.asec
file
Connecting to modem port...
Found phone on COM293
Reading data from phone...OK
New IMEI: 358430077687983
Writing new phone IMEI...
Invalid security image!
Write IMEI failed
Performed by 2.4.8 Software version.
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Old 02-27-2017, 09:45   #6 (permalink)
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Please upload the following files to any file-sharing service:
1. Security backup of the phone.
2. *.log and *.logx files of performed operations. Files can be found in "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder.

Post here download link for these 3 files and we will check what causes the problem.
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Old 02-27-2017, 09:56   #7 (permalink)
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Hi,,

Heres the 3 files link... UploadMB.com - g930fd.rar kindly check.

tia
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Old 02-27-2017, 10:53   #8 (permalink)
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Please write Security backup, which You've uploaded, back into the phone, then repeat "Repair IMEI" operation. Post here the result.
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Old 02-27-2017, 11:53   #9 (permalink)
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imei now is unknown from 00000000000000

logs below:

Platform: Samsung Android
Selected port: COM293
Selected model: SM-G930FD
Detected phone model: SM-G930F
Firmware compiled date: Sat Feb 6 11:53:30 KST 2016
PDA version: G930FXXU1APB6
CSC version: G930FOLB1APB6
SW version: G930FXXU1APB6
Phone SN: R58H73VARML
Android version: 6.0.1 (MMB29K)
Sales code: THL
Country: THAILAND
HW platform: exynos5
HW Chip: exynos8890
HW Modem: SHANNON335
Security patch level: 2016-02-01
Codename: heroltexx
Checking Root:
Phone is Rooted.
Writing security backup, please wait...
Phone will restart now. Please don't disconnect cable!
Security write successfully.
Performed by 2.4.8 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM293
Selected model: SM-G930FD
ADB server.
Detected phone model: SM-G930F
Firmware compiled date: Sat Feb 6 11:53:30 KST 2016
PDA version: G930FXXU1APB6
CSC version: G930FOLB1APB6
SW version: G930FXXU1APB6
Phone SN: R58H73VARML
Android version: 6.0.1 (MMB29K)
Sales code: THL
Country: THAILAND
HW platform: exynos5
HW Chip: exynos8890
HW Modem: SHANNON335
Security patch level: 2016-02-01
Codename: heroltexx
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung
\BACKUP\Security-SM-G930FD-Unknown27-02-2017_18-48-30-.asec
file
Connecting to modem port...
Found phone on COM293
Reading data from phone...
Could not read data from modem port, trying with exploit..
Initializing exploit...
Executing exploit...
Exploit has been executed successfully
New IMEI: 358430077687983
Writing new phone IMEI...
Please make "Repair Network" operation after reboot!
IMEI successfully repaired.
Performed by 2.4.8 Software version.
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Old 02-27-2017, 12:01   #10 (permalink)
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Is this phone's original Security backup, or a backup of another phone?
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Old 02-27-2017, 12:25   #11 (permalink)
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original bck up sir. But when i received this phone its frp locked an im not sure that the imei is already crrupted already before...
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Old 02-28-2017, 07:21   #12 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Is this phone's original Security backup, or a backup of another phone?
So therefore imei repair supported only with good security back up, otherwise not repairable if you dont have orig security back up.
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Old 02-28-2017, 09:04   #13 (permalink)
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This issue requires additional research. We'll inform You about possible solution.
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