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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 02-15-2018, 11:14   #1 (permalink)
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G935F G935FXXS2DRA9 unlock problem [Answered]


how i can unlock this new Security patch level ???

Platform: Samsung Android
Selected port: COM232
Selected model: SM-G935F
Detected phone model: SM-G935F
Firmware compiled date: Mon Jan 15 17:08:54 KST 2018
PDA version: G935FXXS2DRA9
CSC version: G935FXEG1DQJ1
SW version: G935FXXU2DRA9
Phone SN: R58H91QG78D
Android version: 7.0 (NRD90M)
Sales code: XEG
Country: Germany
HW platform: exynos5
HW Chip: exynos8890
HW Modem: SHANNON335
Security patch level: 2018-01-01
SIM 1 status: absent
Codename: hero2ltexx
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung
\BACKUP\Security-SM-G935F-Unknown15-02-2018_11-59-02-.asec
file
Connecting to modem port...
Found phone on COM690
Reading data from phone...
Could not read data from modem port, trying with exploit..
Initializing exploit...
Phone will restart now. Please don't disconnect cable!
Searching for a phone. Please wait...timeout
Phone not found.
Phone unlocking failed
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Old 02-15-2018, 11:26   #2 (permalink)
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Hello.

What Software version do You use exactly? Please, post here full Software log, not reduced, we will check.
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Old 02-15-2018, 12:17   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

What Software version do You use exactly? Please, post here full Software log, not reduced, we will check.


Welcome to Octoplus Box Samsung software version 2.6.4
-----------------------------------------------------------------------------------
To connect SM-G935F phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM16
Selected model: SM-G935F
Reading info, please wait...
Detected phone model: SM-G935F
Firmware compiled date: Mon Jan 15 17:08:54 KST 2018
PDA version: G935FXXS2DRA9
CSC version: G935FXEG1DQJ1
SW version: G935FXXU2DRA9
Phone SN: R58H91QG78D
Android version: 7.0 (NRD90M)
Sales code: XEG
Country: Germany
HW platform: exynos5
HW Chip: exynos8890
HW Modem: SHANNON335
Security patch level: 2018-01-01
SIM 1 status: not ready
Codename: hero2ltexx
Performed by 2.6.4 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM16
Selected model: SM-G935F
Detected phone model: SM-G935F
Firmware compiled date: Mon Jan 15 17:08:54 KST 2018
PDA version: G935FXXS2DRA9
CSC version: G935FXEG1DQJ1
SW version: G935FXXU2DRA9
Phone SN: R58H91QG78D
Android version: 7.0 (NRD90M)
Sales code: XEG
Country: Germany
HW platform: exynos5
HW Chip: exynos8890
HW Modem: SHANNON335
Security patch level: 2018-01-01
SIM 1 status: not ready
Codename: hero2ltexx
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung
\BACKUP\Security-SM-G935F-R58H91QG78D-15-02-2018_13-11-11-
.asec file
Connecting to modem port...
Modem port was not found!
Initializing exploit...
Phone will restart now. Please don't disconnect cable!
Searching for a phone. Please wait...timeout
Phone not found.
Phone unlocking failed
Performed by 2.6.4 Software version.
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Old 02-15-2018, 12:43   #4 (permalink)
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Hello.

Yes. mr. amleto90 is right, there is the latest firmware/Security patch level in your device:
Quote:
Security patch level: 2018-01-01
Quote:
Firmware compiled date: Mon Jan 15 17:08:54 KST 2018
Unfortunately, "Unlock" doesn't work with the latest firmware/Security patch level for this device. You can try to downgrade phone's modem version at your own risk (downgrade may lead to phone damage) and try to repeat the "Unlock" operation.
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Old 02-28-2018, 22:43   #5 (permalink)
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Question

Quote:
Originally Posted by Octopus box View Post
Hello.

Yes. mr. amleto90 is right, there is the latest firmware/Security patch level in your device:


Unfortunately, "Unlock" doesn't work with the latest firmware/Security patch level for this device. You can try to downgrade phone's modem version at your own risk (downgrade may lead to phone damage) and try to repeat the "Unlock" operation.
does anyone succeded to downgrade modem on latest security?
I can't unlock this phone ...

Welcome to Octoplus Box Samsung software version 2.6.5
-----------------------------------------------------------------------------------
To connect SM-J320F phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
To connect SM-G935F phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1346
Selected model: SM-G935F
Searching for a phone. Please wait...
Found phone on COM1347
Reading info...
Detected phone model: SM-G935F
HW Version: EVR
PDA version: G935FXXS2DRAA
CSC version: G935FEVR1DQJ1
CP version: G935FXXU2DRA9
Phone SN: RF8H32EV88Z
Phone IMEI: 358809-07-466929-4
Searching for USB diagnostic port...OK
Connecting...OK
Reading HWID...
Could not read data (HWID)!
Read codes failed
Performed by 2.6.5 Software version.
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