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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 04-12-2017, 15:30   #1 (permalink)
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G935F Repairing network problem


Platform: Samsung Android
Selected port: COM5
Selected model: SM-G935F
Detected phone model: SM-G935F
Firmware compiled date: Mon Jul 4 11:21:10 KST 2016
PDA version: G935FXXS1APG3
CSC version: G935FOXX1APD2
SW version: G935FXXU1APEQ
Phone SN: RF8H41LCY1N
Android version: 6.0.1 (MMB29K)
Sales code: XEO
Country: Poland
HW platform: exynos5
HW Chip: exynos8890
HW Modem: SHANNON335
Security patch level: 2016-07-01
Codename: hero2ltexx
Checking Root:
Phone is Rooted.
Repairing network. Please wait, this can take some time...
An error has occurred on step 2
Repairing network failed.
Performed by 2.5.1 Software version.

After repair IMEI i try Repair but without succes
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Old 04-13-2017, 10:40   #2 (permalink)
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Hello.

Please upload *.log and *.logx files of performed operations to any file-sharing service and post here download link. We will check what causes the problem.
*.log and *.logx files can be found in "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder.
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Old 04-13-2017, 16:24   #3 (permalink)
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https://drive.google.com/file/d/0B6w...ew?usp=sharing
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Old 05-17-2017, 17:35   #4 (permalink)
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Any news in this case... ?
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Old 05-18-2017, 07:31   #5 (permalink)
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Your device is not rooted correctly. Please reflash the phone, root it again and repeat necessary operation with the latest Software version. Post here the result.
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