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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 04-01-2015, 12:38   #1 (permalink)
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the galaxy i8550L is properly supported? [Solved]


why that try to read information in a notebook and stays there to say emergency charging mode , probe changing ports and nothing that happens in the notebook octopus 1.9.0 , and 1.8.8 octopus in the netbook if I recognized but imei repair or free stays and emergency wrong way, any idea what could be the problem?

Bienvenido en Octoplus/Octopus Box Samsung software versión 1.9.0
-----------------------------------------------------------------------------------
Plataforma: Samsung Android
Puerto seleccionado: COM54
Modelo seleccionado: GT-I8550L
Reading info, please wait...
ADB server killed.
Modelo del teléfono detectado: GT-I8550L
Fecha de creación del firmware: Sat Nov 16 03:18:24 KST 2013
PDA version: I8550LUBUAMK1
CSC version: I8550LUUBAMK1
Versión del SW: I8550LUBUAMK1
IMEI del teléfono: 357570051288190
Phone SN: RV1F51E5P5W
Android version: 4.1.2 (JZO54K)
-----------------------------------------------------------------------------------
Plataforma: Samsung Anycall
Puerto seleccionado: COM54
Modelo seleccionado: GT-I8550L
Modo: Emergencia
Write IMEI failed

previously had a firmware CLARO but gives the same result with the ARO firmware I put

Last edited by Octopus box; 04-02-2015 at 06:07.
 
Old 04-01-2015, 12:48   #2 (permalink)
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Hello.

"Modo: Emergencia" means, that You have not configured the phone correctly. Please look here (http://forum.gsmhosting.com/vbb/f684.../#post10946469), try to do the same and repeat the operation again. Try to select COM port manually. Post here the result.
 
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Old 04-01-2015, 13:15   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

"Modo: Emergencia" means, that You have not configured the phone correctly. Please look here (http://forum.gsmhosting.com/vbb/f684.../#post10946469), try to do the same and repeat the operation again. Try to select COM port manually. Post here the result.
Bienvenido en Octoplus/Octopus Box Samsung software versión 1.9.0
-----------------------------------------------------------------------------------
Plataforma: Samsung Android
Puerto seleccionado: COM4
Modelo seleccionado: GT-I8550L
Reading info, please wait...
Modelo del teléfono detectado: GT-I8550L
Fecha de creación del firmware: Sat Nov 16 03:18:24 KST 2013
PDA version: I8550LUBUAMK1
CSC version: I8550LUUBAMK1
Versión del SW: I8550LUBUAMK1
IMEI del teléfono: 357570051288190
Phone SN: RV1F51E5P5W
Android version: 4.1.2 (JZO54K)
-----------------------------------------------------------------------------------
Plataforma: Samsung Anycall
Puerto seleccionado: COM4
Modelo seleccionado: GT-I8550L
Modo: Emergencia
Write IMEI failed

not work
also set with *#9090#

I try everything they said , manually select the port , set the cellular phone restart , and does not work !
 
Old 04-01-2015, 13:18   #4 (permalink)
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Do the next:

1. Disconnect all other devices from your PC.
2. Connect the phone directly to PC motherboard USB port.
3. Install the latest drivers (http://octoplusbox.com/files/drivers...ile_Phones.exe).
4. Re-start the phone.
5. Configure the phone again:

5.1. Disconnect USB cable from phone.
5.2. Go to Menu->Settings->More->About Device.
5.3. Tap on "Build number" 7 times to enable developer options.
5.4. Go to Menu->Settings->More->Developer options.
5.5. Turn on "USB Debugging" option.
5.6. Go to dial window.
5.7. Enter "*#0808#" number.
5.8. Select "DM+Modem+ADB".
5.9. Press Home button.

6. Make Unlock.
 
Old 04-01-2015, 13:47   #5 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Do the next:

1. Disconnect all other devices from your PC.
2. Connect the phone directly to PC motherboard USB port.
3. Install the latest drivers (http://octoplusbox.com/files/drivers...ile_Phones.exe).
4. Re-start the phone.
5. Configure the phone again:

5.1. Disconnect USB cable from phone.
5.2. Go to Menu->Settings->More->About Device.
5.3. Tap on "Build number" 7 times to enable developer options.
5.4. Go to Menu->Settings->More->Developer options.
5.5. Turn on "USB Debugging" option.
5.6. Go to dial window.
5.7. Enter "*#0808#" number.
5.8. Select "DM+Modem+ADB".
5.9. Press Home button.

6. Make Unlock.


Bienvenido en Octoplus/Octopus Box Samsung software versión 1.9.0
-----------------------------------------------------------------------------------
Plataforma: Samsung Android
Puerto seleccionado: COM3
Modelo seleccionado: GT-I8550L
Reading info, please wait...
Modelo del teléfono detectado: GT-I8550L
Fecha de creación del firmware: Sat Nov 16 03:18:24 KST 2013
PDA version: I8550LUBUAMK1
CSC version: I8550LUUBAMK1
Versión del SW: I8550LUBUAMK1
IMEI del teléfono: 357570051288190
Phone SN: RV1F51E5P5W
Android version: 4.1.2 (JZO54K)
-----------------------------------------------------------------------------------
Plataforma: Samsung Anycall
Puerto seleccionado: COM3
Modelo seleccionado: GT-I8550L
Modo: Normal
Modelo del teléfono: QSOSKOLY
El modelo del teléfono no está soportado
¡En el puerto seleccionado el teléfono no fue detectado!
Intentando a buscar el puerto USB diagnóstico...
Intentando a conectar el teléfono en COM5
Modo: Emergencia
Write IMEI failed



__________________________________________________ _____________________________________________


Bienvenido en Octoplus/Octopus Box Samsung software versión 1.9.0
-----------------------------------------------------------------------------------
Plataforma: Samsung Android
Puerto seleccionado: COM5
Modelo seleccionado: GT-I8550L
Reading info, please wait...
Modelo del teléfono detectado: GT-I8550L
Fecha de creación del firmware: Sat Nov 16 03:18:24 KST 2013
PDA version: I8550LUBUAMK1
CSC version: I8550LUUBAMK1
Versión del SW: I8550LUBUAMK1
IMEI del teléfono: 357570051288190
Phone SN: RV1F51E5P5W
Android version: 4.1.2 (JZO54K)
-----------------------------------------------------------------------------------
Plataforma: Samsung Anycall
Puerto seleccionado: COM5
Modelo seleccionado: GT-I8550L
Modo: Emergencia
Write IMEI failed


__________________________________________________ _______________________________________

same with unlock
 
Old 04-01-2015, 13:50   #6 (permalink)
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Contact us right now to Skype, Yahoo! Messenger or ICQ, we will look remotely, where can be the problem with your device. Our contacts You can find in our profile.
 
Old 04-01-2015, 14:04   #7 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Contact us right now to Skype, Yahoo! Messenger or ICQ, we will look remotely, where can be the problem with your device. Our contacts You can find in our profile.
you use teamviewer ? I be installing skype to gain time
 
Old 04-01-2015, 14:29   #8 (permalink)
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Run this Support Client (http://octoplusbox.com/files/softs/O...ort_client.exe) and send us ID and Pass to PM.
 
Old 04-02-2015, 00:44   #9 (permalink)
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SOLVED______


goodness .. the technician charged me only $ 5 dolars or 50pesos argentinos xD

Last edited by Octopus box; 04-02-2015 at 06:07.
 
Old 04-02-2015, 00:45   #10 (permalink)
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gracias , thanks for everiting help!
 
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