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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 08-11-2013, 03:21   #1 (permalink)
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Galaxy S4 i337M cann´t repair imei


hi, can you help me with this phone please.
i´ve changed firmware version and i got same results.

here is repair procedure with octopus:

Quote:
Plataforma: Samsung Android
Puerto seleccionado: COM7
Modelo seleccionado: SGH-I337M
Modo: Normal
Modelo del teléfono: SGH-I337M
Fecha de creación del firmware: 01309:00:00
Tiempo de compilación del firmware: ACEFWTAZ
Fecha de salida del firmware: 01301:27:53
Tiempo de salida del firmware: Mar 28 2
Versión del SW: M9615A-CEFWTAZM-4.0.17062
IMEI antiguo: 356784-05-177103-7
IMEI nuevo: 356784-05-178114-3
New IMEI successfully written.
Para aplicar los cambios, reinicie el teléfono
i have tried with 1.2.6 and latest version 1.2.8 too.
octopus box shows the repair procedure as successfully.
but there´s no changes inside phone.
it has old imei.

the original carrier is Telcel Mexico.

can you tell me how can i solve it please.

thanks
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Old 08-12-2013, 11:13   #2 (permalink)
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Hello.
Octopus/Octoplus Box Samsung Software currently supports only Fast IMEI Repair method for this phone model. If You have read carefully software release news, this method works only for phones with non-damaged (not changed) file system (http://forum.gsmhosting.com/vbb/9583877-post24.html):
Quote:
Note! By our users' requests, we are adding fast solution for Repair IMEI! Important: this solution works only with non-damaged (not changed) file system. For the phones with damaged (changed) file system it is required to root the phone, perform the restore file system procedure (if needed, please refer to help files found in the software) and then start the Repair IMEI procedure ('Repair IMEI' button).
If IMEI was not changed after of performing Fast IMEI Repair procedure, this means FS in your phone was changed or damaged. To repair IMEI for such phones it is necessary to use general (standart) Repair IMEI procedure.
Please contact us, we will prepare test software version for You that performs general Repair IMEI procedure. Our contacts You can find in our profile.
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Old 11-01-2013, 20:13   #3 (permalink)
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ya hay solucion para este problema?
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Old 11-01-2013, 20:36   #4 (permalink)
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Standard Repair IMEI method for this model was added in last update. It also supports phones with new security.
Please try out latest software version and post results here.
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Old 12-13-2013, 19:03   #5 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Standard Repair IMEI method for this model was added in last update. It also supports phones with new security.
Please try out latest software version and post results here.
Plataforma: Samsung Android
Puerto seleccionado: COM18
Modelo seleccionado: SGH-I337M
Modo: Normal
Modelo del teléfono: SGH-I337M
Fecha de creación del firmware: Mar 28 2013
Tiempo de compilación del firmware: 09:00:00
Fecha de salida del firmware: Apr 23 2013
Tiempo de salida del firmware: 12:36:28
Versión del SW: M9615A-CEFWTAZM-4.0.17062
IMEI antiguo: 004400-15-202000-0
IMEI nuevo: 004400-15-202016-8
Realizando el backup de NVM
¡La lectura de NVM está terminada!
Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung\BACKUP\NVM-SGH-I337M-004400152020000-13-12-2013_09-38-59-.nvm file
Fecha de creación del firmware: Tue Apr 23 11:25:26 KST 2013
Phone SN: RF1D478W82J
Android version: 4.2.2 (JDQ39)
Cheking Root
Phone is Rooted
Erasing old IMEI. It can take some time. Please wait...
Phone will restart now. Please don't disconnect cable!
Fecha de creación del firmware: Mar 28 2013
Tiempo de compilación del firmware: 09:00:00
Fecha de salida del firmware: Apr 23 2013
Tiempo de salida del firmware: 12:36:28
Versión del SW: M9615A-CEFWTAZM-4.0.17062
Found phone on COM18
Reparando el NVM para el teléfono SGH-I337M...
New IMEI successfully written.
To finish the operation, please restart the phone via phone's menu (don't disconnect the battery!)


I have the same problem and nothing it seas succefuly and after i reapir the NVM and nothing no signal!
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Old 12-13-2013, 19:09   #6 (permalink)
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Please try to re-flash the phone and then make Repair NVM. Post the result here.
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Old 12-13-2013, 19:31   #7 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Please try to re-flash the phone and then make Repair NVM. Post the result here.
Plataforma: Samsung Android
Puerto seleccionado: COM15
Modelo seleccionado: SGH-I337M
Modo: Normal
Modelo del teléfono: SGH-I337M
Fecha de creación del firmware:
Tiempo de compilación del firmware:
Fecha de salida del firmware: -ù~
Tiempo de salida del firmware:
Versión del SW:
IMEI antiguo: Desconocido
IMEI nuevo: 356466-05-061126-1
Realizando el backup de NVM
¡La lectura de NVM está terminada!
Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung\BACKUP\NVM-SGH-I337M-13-12-2013_10-23-01-.nvm file
Fecha de creación del firmware: Tue Apr 23 11:25:26 KST 2013
Phone SN: RF1D478W82J
Android version: 4.2.2 (JDQ39)
Cheking Root
Phone is Rooted
Erasing old IMEI. It can take some time. Please wait...
Phone will restart now. Please don't disconnect cable!
Fecha de creación del firmware: Mar 28 2013
Tiempo de compilación del firmware: 09:00:00
Fecha de salida del firmware: Apr 23 2013
Tiempo de salida del firmware: 12:36:28
Versión del SW: M9615A-CEFWTAZM-4.0.17062
Found phone on COM18
Reparando el NVM para el teléfono SGH-I337M...
New IMEI successfully written.
To finish the operation, please restart the phone via phone's menu (don't disconnect the battery!)
-----------------------------------------------------------------------------------
Plataforma: Samsung Android
Puerto seleccionado: COM18
Modelo seleccionado: SGH-I337M
Modo: Normal
Modelo del teléfono: SGH-I337M
Fecha de creación del firmware: Mar 28 2013
Tiempo de compilación del firmware: 09:00:00
Fecha de salida del firmware: Apr 23 2013
Tiempo de salida del firmware: 12:36:28
IMEI del teléfono: 356466-05-061126-1
Versión del SW: M9615A-CEFWTAZM-4.0.17062
Realizando el backup de NVM
¡La lectura de NVM está terminada!
Reparando el NVM para el teléfono SGH-I337M...
La reparación de NVM ha sido terminada con éxito
Para aplicar los cambios, reinicie el teléfono


Still nothing
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Old 12-13-2013, 19:46   #8 (permalink)
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Try re-flash the phone and then make Repair NVM, don't perform Repair MEI operation. If the problem still will be the same (network is not active) - most likely, this device has another (new) security type, like in new SM-N900a/w8 and currently no solution for such problem.
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