GT-E3210 Unlocking problem

[Caoss]

Hi there, i have a samsung gt-e3210
i can connect it to box
i can repair imei; but the box cannot unlock:

Welcome to Octoplus/Octopus Box Samsung software version 1.4.4
-----------------------------------------------------------------------------------
Platform: Samsung Swift
Selected model: GT-E3210
Selected port: COM10
Baud rate: 115200
Please, connect phone to UART cable, insert battery and press power
button for 3 seconds.
Connecting...
Phone in TAT mode.
Reading info, please wait...
Phone IMEI A: 35708404444367
SW version: E3210NPKE
Bluetooth MAC: 9852B19DB1AD
Phone SN : S200002635
Reading phone unlock codes. It can take some time, please wait...
FREZEE : 00000001
NET LOCK : 00000000
Subset LOCK : 00000000
SP LOCK : 00000000
CP LOCK : 00000000
-----------------------------------------------------------------------------------
Platform: Samsung Swift
Selected model: GT-E3210
Selected port: COM10
Baud rate: 115200
Please, connect phone to UART cable, insert battery and press power
button for 3 seconds.
Connecting...
Phone in TAT mode.
Reading info, please wait...
Phone IMEI A: 35708404444367
SW version: E3210NPKE
Bluetooth MAC: 9852B19DB1AD
Phone SN : S200002635
Unlocking phone...
Phone unlocking failed


in the first part of log i select read codes
(00000000 don't work)
in the second part i select unlock and the program say
"Phone unlocking failed"
i try to insert a blocked sim and i insert the wrong code 3 times
but the result is the same

please help me

[Octopus box]

Hello.

Selected model: GT-E3210
...
Unlocking phone...
Phone unlocking failed

Octopus/Octoplus Box Samsung Software doesn't support Direct Unlock for this device ("Unlock" button is not active), so, how you have performed this operation??? This log is not true.

in the first part of log i select read codes
(00000000 don't work)

You should enter FREZEE code "00000001", not "00000000".

[Caoss]

Originally Posted by Octopus box

Hello.

Octopus/Octoplus Box Samsung Software doesn't support Direct Unlock for this device ("Unlock" button is not active), so, how you have performed this operation??? This log is not true.



You should enter FREZEE code "00000001", not "00000000".

I find a bug in software
if nyou patt from qualcomm (i9300) to swift (e3210) the unlock buttom is active 0.0

THE CODE 00000001 DON'T WORK

[Octopus box]

I find a bug in software
if nyou patt from qualcomm (i9300) to swift (e3210) the unlock buttom is active 0.0

Thanks for info, this will be fixed in next update.

THE CODE 00000001 DON'T WORK

Please do the next:
1. Delete all files from folder "c:\Program Files\Octoplus\Octoplus_Samsung\LOG\",
2. Run the Software.
3. Perform "Read codes" operation once again.
5. Close the Software.
6. Upload somewhere the last created "*.log" and "*.logx" files from folder "c:\Program Files\Octoplus\Octoplus_Samsung\LOG\", we will research where can be the problem with your phone.

[Caoss]

Originally Posted by Octopus box

Thanks for info, this will be fixed in next update.



Please do the next:
1. Delete all files from folder "c:\Program Files\Octoplus\Octoplus_Samsung\LOG\",
2. Run the Software.
3. Perform "Read codes" operation once again.
5. Close the Software.
6. Upload somewhere the last created "*.log" and "*.logx" files from folder "c:\Program Files\Octoplus\Octoplus_Samsung\LOG\", we will research where can be the problem with your phone.

there is the log: LOG - Download - 4shared - Scimmia Banana

[Caoss]

any solution?
it's possible unlock the phone yes or not?

[Octopus box]

We have researched logs, which You have uploaded, and haven't found any errors. Software successfully read all unlocking codes which are in the phone. Maybe, there is branded firmware in your phone and the device doesn't accept the unlocking code. Unfortunately, currently Octopus/Octoplus Samsung Software doesn't support Write firmware for this phone model. We will try to add "Write firmware" and "Direct unlock" operations for this device model in one of the future updates.

[Caoss]

Originally Posted by Octopus box

We have researched logs, which You have uploaded, and haven't found any errors. Software successfully read all unlocking codes which are in the phone. Maybe, there is branded firmware in your phone and the device doesn't accept the unlocking code. Unfortunately, currently Octopus/Octoplus Samsung Software doesn't support Write firmware for this phone model. We will try to add "Write firmware" and "Direct unlock" operations for this device model in one of the future updates.

Yes, try to add direct unlock; is the best solution