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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 10-28-2015, 08:59   #1 (permalink)
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gt-s7275t imei null pls help octopus team


unit: gt-s7275t
problem: imei null

action taken write certificate from octopus support nothing will happen its show failed.

nto supported in imei repair in sw octopus 2.0.8



pleased help me octopus team

the phone is rooted by iroot..
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Old 10-28-2015, 11:06   #2 (permalink)
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Hello.

Please read out phone's info from "Android/EFS manager" tab of the Software and post here full Software log of "Read Info" operation.
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Old 10-29-2015, 02:48   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Please read out phone's info from "Android/EFS manager" tab of the Software and post here full Software log of "Read Info" operation.

heres the screenshot of reading info from phone..

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Old 10-29-2015, 02:53   #4 (permalink)
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there is no firmware for 7275t from support can i flash this phone on 7275r which the uploaded from support?
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Old 10-29-2015, 07:43   #5 (permalink)
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HI,

SW VERSION.UNKNOWN

This means, that phone's modem part is damaged. This can be Software (modem firmware is damaged, or You have written unsuitable firmware) or HW problem.

You should re-flash the device with different firmwares and check, whether modem is correct (not Unknown). When modem part will be correct (not Unknown), phone's IMEI should apper
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