Hello octoplus team, i was charged 2 times... [Answered] - GSM-Forum

celumaster. · 01-16-2019, 18:56

Hello octoplus team, i was charged 2 times when unlocking a galaxy s7 edge tmb, please check the log and refund:

Quote:

Bienvenido en Octoplus Box Samsung software versión 2.6.9
-----------------------------------------------------------------------------------
To connect SM-G920P phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
To connect SM-G935T phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
Plataforma: Samsung Android
Puerto seleccionado: COM3
Modelo seleccionado: SM-G935T
Operation: Unlock
Please, press "OK" button on the phone to allow USB debugging.
Modelo del teléfono detectado: SM-G935T
Fecha de creación del firmware: Tue Mar 27 11:21:28 KST 2018
PDA version: G935TUVS4BRC1
CSC version: G935TTMB4BRC1
Versión del SW: G935TUVS4BRC1
Phone SN: RF8HB0F3EXT
Android version: 7.0 (NRD90M)
Sales code: TMB
Country: USA
HW platform: msm8996
HW Chip: MSM8996
HW Modem: MSM8996
Security patch level: 2018-04-01
SIM 1 status: absent
Codename: hero2qltetmo
Checking Root:
Phone is not Rooted.
Connecting to server...
Connecting to server...Ok!
Checking resource files...
Resource files already downloaded.
Rebooting phone in Download Mode...
Searching for a phone. Please wait...
Phone found.
Firmware write started.
Escribiendo la sección Boot...
L a sección Boot ha sido escrita con éxito
Searching for a phone. Please wait...OK
Checking Root:
Phone is Rooted.
Connecting to modem port...
Found phone on COM60
Leyendo IMEI...OK
-----------------------------------------------------------------------------------
Connecting to server...OK
Checking smart card...OK
Username: p9b81px
Authorizing...OK
Checking balance...OK
Checking operation...OK
Your balance: 300 credits.
-----------------------------------------------------------------------------------
Sending device information...OK
Initializing exploit...OK
Sending data to server...OK
Calculating. Please Wait...OK
Liberando el teléfono...
An error has occurred on step 3
An error has occurred on step 4
La liberación del teléfono ha sido fallada
Performed by 2.6.9 Software version.
-----------------------------------------------------------------------------------
Plataforma: Samsung Android
Puerto seleccionado: COM60
Modelo seleccionado: SM-G935T
Operation: Unlock
Modelo del teléfono detectado: SM-G935T
Fecha de creación del firmware: Tue Mar 27 11:21:28 KST 2018
PDA version: G935TUVS4BRC1
CSC version: G935TTMB4BRC1
Versión del SW: G935TUVS4BRC1
Phone SN: RF8HB0F3EXT
Android version: 7.0 (NRD90M)
Sales code: TMB
Country: USA
HW platform: msm8996
HW Chip: MSM8996
HW Modem: MSM8996
Security patch level: 2018-04-01
SIM 1 status: absent
Codename: hero2qltetmo
Checking Root:
Phone is Rooted.
Connecting to modem port...
Found phone on COM60
Leyendo IMEI...OK
-----------------------------------------------------------------------------------
Connecting to server...OK
Checking smart card...OK
Username: p9b81px
Authorizing...OK
Checking balance...OK
Checking operation...OK
Your balance: 200 credits.
-----------------------------------------------------------------------------------
Sending device information...OK
Initializing exploit...OK
Sending data to server...
An error has occurred on step 1
An error has occurred on step 4
La liberación del teléfono ha sido fallada
Performed by 2.6.9 Software version.
-----------------------------------------------------------------------------------
Plataforma: Samsung Android
Puerto seleccionado: COM60
Modelo seleccionado: SM-G935T
Operation: Unlock
Modelo del teléfono detectado: SM-G935T
Fecha de creación del firmware: Tue Mar 27 11:21:28 KST 2018
PDA version: G935TUVS4BRC1
CSC version: G935TTMB4BRC1
Versión del SW: G935TUVS4BRC1
Phone SN: RF8HB0F3EXT
Android version: 7.0 (NRD90M)
Sales code: TMB
Country: USA
HW platform: msm8996
HW Chip: MSM8996
HW Modem: MSM8996
Security patch level: 2018-04-01
SIM 1 status: absent
Codename: hero2qltetmo
Connecting to server...
Connecting to server...Ok!
Checking resource files...
Resource files already downloaded.
-----------------------------------------------------------------------------------
Connecting to server...OK
Checking smart card...OK
Username: p9b81px
Authorizing...OK
Checking balance...OK
Checking operation...OK
Your balance: 200 credits.
-----------------------------------------------------------------------------------
Sending device information...OK
La liberación del teléfono ha sido fallada
Performed by 2.6.9 Software version.
-----------------------------------------------------------------------------------
Plataforma: Samsung Android
Puerto seleccionado: COM60
Modelo seleccionado: SM-G935T
Operation: Unlock
Modelo del teléfono detectado: SM-G935T
Fecha de creación del firmware: Tue Mar 27 11:21:28 KST 2018
PDA version: G935TUVS4BRC1
CSC version: G935TTMB4BRC1
Versión del SW: G935TUVS4BRC1
Phone SN: RF8HB0F3EXT
Android version: 7.0 (NRD90M)
Sales code: TMB
Country: USA
HW platform: msm8996
HW Chip: MSM8996
HW Modem: MSM8996
Security patch level: 2018-04-01
SIM 1 status: absent
Codename: hero2qltetmo
Checking Root:
Phone is Rooted.
Connecting to modem port...
Found phone on COM60
Leyendo IMEI...OK
-----------------------------------------------------------------------------------
Connecting to server...OK
Checking smart card...OK
Username: p9b81px
Authorizing...OK
Checking balance...OK
Checking operation...OK
Your balance: 200 credits.
-----------------------------------------------------------------------------------
Sending device information...OK
Initializing exploit...OK
Sending data to server...OK
Calculating. Please Wait...OK
Liberando el teléfono...OK
El teléfono ha sido liberado con éxito
To finish the operation, please restart the phone via phone's menu.
Performed by 2.6.9 Software version.
-----------------------------------------------------------------------------------
Connecting to server...
Username: p9b81px
Authorizing...
Checking balance...
Your balance: 100 credits.
Performed by 2.6.9 Software version.

Thanks in advance !!!

celumaster. · 01-17-2019, 02:09

charged twice again unlocking (j327t1), please octoplus fix this issues and refund, check the log:

INFO : 16/01/2019 05:58:41 p.m. > Welcome to Octoplus Box Samsung software version 2.6.9
INFO : 16/01/2019 05:59:57 p.m. > -----------------------------------------------------------------------------------
INFO : 16/01/2019 05:59:57 p.m. > Platform: Samsung Android
INFO : 16/01/2019 05:59:57 p.m. > Selected port: COM3
INFO : 16/01/2019 05:59:57 p.m. > Selected model: SM-J327T1
INFO : 16/01/2019 05:59:57 p.m. > Operation: Unlock
WARN : 16/01/2019 05:59:59 p.m. > Please, press "OK" button on the phone to allow USB debugging.
INFO : 16/01/2019 06:00:02 p.m. > Detected phone model: SM-J327T1
INFO : 16/01/2019 06:00:02 p.m. > Firmware compiled date: Tue May 8 10:39:01 KST 2018
INFO : 16/01/2019 06:00:02 p.m. > PDA version: J327T1UVS2ARE1
INFO : 16/01/2019 06:00:02 p.m. > CSC version: J327T1TMK2ARE1
INFO : 16/01/2019 06:00:02 p.m. > SW version: J327T1UVS2ARE1
INFO : 16/01/2019 06:00:03 p.m. > Phone SN: R28K71B7CME
INFO : 16/01/2019 06:00:03 p.m. > Android version: 7.0 (NRD90M)
INFO : 16/01/2019 06:00:03 p.m. > Sales code: TMK
INFO : 16/01/2019 06:00:03 p.m. > Country: USA
INFO : 16/01/2019 06:00:03 p.m. > HW platform: exynos5
INFO : 16/01/2019 06:00:03 p.m. > HW Chip: exynos7570
INFO : 16/01/2019 06:00:03 p.m. > HW Modem: SHANNON305
INFO : 16/01/2019 06:00:03 p.m. > Security patch level: 2018-05-01
INFO : 16/01/2019 06:00:03 p.m. > SIM 1 status: ready
INFO : 16/01/2019 06:00:03 p.m. > Codename: j3popeltemtr
INFO : 16/01/2019 06:00:03 p.m. > Connecting to modem port...
INFO : 16/01/2019 06:00:05 p.m. > Found phone on COM65
INFO : 16/01/2019 06:00:05 p.m. > Reading IMEI...
INFO : 16/01/2019 06:00:11 p.m. > OK
INFO : 16/01/2019 06:00:11 p.m. > -----------------------------------------------------------------------------------
WARN : 16/01/2019 06:00:11 p.m. > Connecting to server...
WARN : 16/01/2019 06:00:13 p.m. > OK
INFO : 16/01/2019 06:00:13 p.m. > Checking smart card...
INFO : 16/01/2019 06:00:17 p.m. > OK
INFO : 16/01/2019 06:00:17 p.m. > Username: p9b81px
INFO : 16/01/2019 06:00:17 p.m. > Authorizing...
INFO : 16/01/2019 06:00:17 p.m. > OK
INFO : 16/01/2019 06:00:17 p.m. > Checking balance...
INFO : 16/01/2019 06:00:18 p.m. > OK
INFO : 16/01/2019 06:00:18 p.m. > Checking operation...
INFO : 16/01/2019 06:00:19 p.m. > OK
INFO : 16/01/2019 06:00:19 p.m. > Your balance: 100 credits.
INFO : 16/01/2019 06:00:19 p.m. > -----------------------------------------------------------------------------------
INFO : 16/01/2019 06:00:19 p.m. > Sending device information...
INFO : 16/01/2019 06:00:19 p.m. > OK
INFO : 16/01/2019 06:00:25 p.m. > Initializing exploit...
INFO : 16/01/2019 06:00:35 p.m. > OK
INFO : 16/01/2019 06:00:35 p.m. > Unlocking phone...
INFO : 16/01/2019 06:00:38 p.m. > OK
INFO : 16/01/2019 06:00:45 p.m. > Phone is successfully unlocked
WARN : 16/01/2019 06:00:45 p.m. > To finish the operation, please restart the phone via phone's menu.
INFO : 16/01/2019 06:00:49 p.m. > Performed by 2.6.9 Software version.
INFO : 16/01/2019 06:29:22 p.m. > -----------------------------------------------------------------------------------
INFO : 16/01/2019 06:29:23 p.m. > Platform: Samsung Android
INFO : 16/01/2019 06:29:23 p.m. > Selected port: COM65
INFO : 16/01/2019 06:29:23 p.m. > Selected model: SM-J327T1
INFO : 16/01/2019 06:29:23 p.m. > Operation: Unlock
INFO : 16/01/2019 06:29:24 p.m. > Detected phone model: SM-J327T1
INFO : 16/01/2019 06:29:24 p.m. > Firmware compiled date: Tue May 8 10:39:01 KST 2018
INFO : 16/01/2019 06:29:24 p.m. > PDA version: J327T1UVS2ARE1
INFO : 16/01/2019 06:29:24 p.m. > CSC version: J327T1TMK2ARE1
INFO : 16/01/2019 06:29:24 p.m. > SW version: J327T1UVS2ARE1
INFO : 16/01/2019 06:29:25 p.m. > Phone SN: R28K71B7CME
INFO : 16/01/2019 06:29:25 p.m. > Android version: 7.0 (NRD90M)
INFO : 16/01/2019 06:29:25 p.m. > Sales code: TMK
INFO : 16/01/2019 06:29:25 p.m. > Country: USA
INFO : 16/01/2019 06:29:25 p.m. > HW platform: exynos5
INFO : 16/01/2019 06:29:25 p.m. > HW Chip: exynos7570
INFO : 16/01/2019 06:29:25 p.m. > HW Modem: SHANNON305
INFO : 16/01/2019 06:29:25 p.m. > Security patch level: 2018-05-01
INFO : 16/01/2019 06:29:25 p.m. > SIM 1 status: sim service provider locked
INFO : 16/01/2019 06:29:25 p.m. > Codename: j3popeltemtr
INFO : 16/01/2019 06:29:25 p.m. > Connecting to modem port...
INFO : 16/01/2019 06:29:29 p.m. > Found phone on COM65
INFO : 16/01/2019 06:29:29 p.m. > Reading IMEI...
INFO : 16/01/2019 06:29:35 p.m. > OK
INFO : 16/01/2019 06:29:35 p.m. > -----------------------------------------------------------------------------------
WARN : 16/01/2019 06:29:35 p.m. > Connecting to server...
WARN : 16/01/2019 06:29:36 p.m. > OK
INFO : 16/01/2019 06:29:36 p.m. > Checking smart card...
INFO : 16/01/2019 06:29:38 p.m. > OK
INFO : 16/01/2019 06:29:38 p.m. > Username: p9b81px
INFO : 16/01/2019 06:29:38 p.m. > Authorizing...
INFO : 16/01/2019 06:29:38 p.m. > OK
INFO : 16/01/2019 06:29:38 p.m. > Checking balance...
INFO : 16/01/2019 06:29:38 p.m. > OK
INFO : 16/01/2019 06:29:38 p.m. > Checking operation...
INFO : 16/01/2019 06:29:38 p.m. > OK
INFO : 16/01/2019 06:29:38 p.m. > Your balance: 50 credits.
INFO : 16/01/2019 06:29:38 p.m. > -----------------------------------------------------------------------------------
INFO : 16/01/2019 06:29:38 p.m. > Sending device information...
INFO : 16/01/2019 06:29:39 p.m. > OK
INFO : 16/01/2019 06:29:39 p.m. > Initializing exploit...
INFO : 16/01/2019 06:29:49 p.m. > OK
INFO : 16/01/2019 06:29:49 p.m. > Unlocking phone...
INFO : 16/01/2019 06:29:52 p.m. > OK
INFO : 16/01/2019 06:29:59 p.m. > Phone is successfully unlocked
WARN : 16/01/2019 06:29:59 p.m. > To finish the operation, please restart the phone via phone's menu.
INFO : 16/01/2019 06:29:59 p.m. > Performed by 2.6.9 Software version.
INFO : 16/01/2019 06:33:36 p.m. > -----------------------------------------------------------------------------------
INFO : 16/01/2019 06:33:36 p.m. > Platform: Samsung Android
INFO : 16/01/2019 06:33:37 p.m. > Selected port: COM65
INFO : 16/01/2019 06:33:37 p.m. > Selected model: SM-J327T
INFO : 16/01/2019 06:33:37 p.m. > Operation: Unlock
WARN : 16/01/2019 06:33:39 p.m. > Warning: Selected model (SM-J327T) differs from the detected one (SM-J327T1)!
INFO : 16/01/2019 06:33:39 p.m. > If you want select (SM-J327T1) as (SM-J327T) model, please check "manual select".
ERROR : 16/01/2019 06:33:39 p.m. > Phone unlocking failed
INFO : 16/01/2019 06:33:46 p.m. > Performed by 2.6.9 Software version.
INFO : 16/01/2019 06:33:46 p.m. > -----------------------------------------------------------------------------------
INFO : 16/01/2019 06:33:47 p.m. > Platform: Samsung Android
INFO : 16/01/2019 06:33:47 p.m. > Selected port: COM65
INFO : 16/01/2019 06:33:47 p.m. > Selected model: SM-J327T
INFO : 16/01/2019 06:33:47 p.m. > Operation: Unlock
INFO : 16/01/2019 06:33:48 p.m. > Detected phone model: SM-J327T1
INFO : 16/01/2019 06:33:48 p.m. > Firmware compiled date: Tue May 8 10:39:01 KST 2018
INFO : 16/01/2019 06:33:48 p.m. > PDA version: J327T1UVS2ARE1
INFO : 16/01/2019 06:33:48 p.m. > CSC version: J327T1TMK2ARE1
INFO : 16/01/2019 06:33:48 p.m. > SW version: J327T1UVS2ARE1
INFO : 16/01/2019 06:33:48 p.m. > Phone SN: R28K71B7CME
INFO : 16/01/2019 06:33:48 p.m. > Android version: 7.0 (NRD90M)
INFO : 16/01/2019 06:33:48 p.m. > Sales code: TMK
INFO : 16/01/2019 06:33:48 p.m. > Country: USA
INFO : 16/01/2019 06:33:48 p.m. > HW platform: exynos5
INFO : 16/01/2019 06:33:49 p.m. > HW Chip: exynos7570
INFO : 16/01/2019 06:33:49 p.m. > HW Modem: SHANNON305
INFO : 16/01/2019 06:33:49 p.m. > Security patch level: 2018-05-01
INFO : 16/01/2019 06:33:49 p.m. > SIM 1 status: sim service provider locked
INFO : 16/01/2019 06:33:49 p.m. > Codename: j3popeltemtr
INFO : 16/01/2019 06:33:49 p.m. > Connecting to modem port...
INFO : 16/01/2019 06:33:50 p.m. > Found phone on COM66
INFO : 16/01/2019 06:33:50 p.m. > Reading IMEI...
INFO : 16/01/2019 06:33:56 p.m. > OK
INFO : 16/01/2019 06:33:56 p.m. > -----------------------------------------------------------------------------------
WARN : 16/01/2019 06:33:56 p.m. > Connecting to server...
WARN : 16/01/2019 06:33:57 p.m. > OK
INFO : 16/01/2019 06:33:57 p.m. > Checking smart card...
INFO : 16/01/2019 06:33:59 p.m. > OK
INFO : 16/01/2019 06:33:59 p.m. > Username: p9b81px
INFO : 16/01/2019 06:33:59 p.m. > Authorizing...
INFO : 16/01/2019 06:34:00 p.m. > OK
INFO : 16/01/2019 06:34:00 p.m. > Checking balance...
INFO : 16/01/2019 06:34:00 p.m. > OK
INFO : 16/01/2019 06:34:00 p.m. > Checking operation...
INFO : 16/01/2019 06:34:00 p.m. > OK
INFO : 16/01/2019 06:34:00 p.m. > Your balance: 50 credits.
INFO : 16/01/2019 06:34:00 p.m. > -----------------------------------------------------------------------------------
INFO : 16/01/2019 06:34:00 p.m. > Sending device information...
INFO : 16/01/2019 06:34:00 p.m. > OK
INFO : 16/01/2019 06:34:01 p.m. > Initializing exploit...
INFO : 16/01/2019 06:34:11 p.m. > OK
INFO : 16/01/2019 06:34:11 p.m. > Unlocking phone...
INFO : 16/01/2019 06:34:13 p.m. > OK
INFO : 16/01/2019 06:34:20 p.m. > Phone is successfully unlocked
WARN : 16/01/2019 06:34:20 p.m. > To finish the operation, please restart the phone via phone's menu.
INFO : 16/01/2019 06:34:20 p.m. > Performed by 2.6.9 Software version.
INFO : 16/01/2019 06:42:11 p.m. > -----------------------------------------------------------------------------------
INFO : 16/01/2019 06:42:12 p.m. > Platform: Samsung Android
INFO : 16/01/2019 06:42:12 p.m. > Selected port: COM66
INFO : 16/01/2019 06:42:12 p.m. > Selected model: SM-J327T
INFO : 16/01/2019 06:42:12 p.m. > Operation: Unlock
ERROR : 16/01/2019 06:42:12 p.m. > Proper android device not found. Make shure that "USB debug" option on the device is turned on.
ERROR : 16/01/2019 06:42:12 p.m. > Phone unlocking failed
INFO : 16/01/2019 06:42:13 p.m. > Performed by 2.6.9 Software version.
INFO : 16/01/2019 06:42:18 p.m. > -----------------------------------------------------------------------------------
INFO : 16/01/2019 06:42:19 p.m. > Platform: Samsung Android
INFO : 16/01/2019 06:42:19 p.m. > Selected port: COM66
INFO : 16/01/2019 06:42:19 p.m. > Selected model: SM-J327T1
INFO : 16/01/2019 06:42:19 p.m. > Operation: Unlock
ERROR : 16/01/2019 06:42:19 p.m. > Proper android device not found. Make shure that "USB debug" option on the device is turned on.
ERROR : 16/01/2019 06:42:19 p.m. > Phone unlocking failed
INFO : 16/01/2019 06:42:19 p.m. > Performed by 2.6.9 Software version.
INFO : 16/01/2019 06:45:38 p.m. > -----------------------------------------------------------------------------------
INFO : 16/01/2019 06:45:39 p.m. > Platform: Samsung Android
INFO : 16/01/2019 06:45:39 p.m. > Selected port: COM66
INFO : 16/01/2019 06:45:39 p.m. > Selected model: SM-J327T1
INFO : 16/01/2019 06:45:39 p.m. > Operation: Unlock
WARN : 16/01/2019 06:45:40 p.m. > Please, press "OK" button on the phone to allow USB debugging.
INFO : 16/01/2019 06:45:43 p.m. > Detected phone model: SM-J327T1
INFO : 16/01/2019 06:45:43 p.m. > Firmware compiled date: Tue May 8 10:39:01 KST 2018
INFO : 16/01/2019 06:45:43 p.m. > PDA version: J327T1UVS2ARE1
INFO : 16/01/2019 06:45:43 p.m. > CSC version: J327T1TMK2ARE1
INFO : 16/01/2019 06:45:43 p.m. > SW version: J327T1UVS2ARE1
INFO : 16/01/2019 06:45:44 p.m. > Phone SN: R28K71B7CME
INFO : 16/01/2019 06:45:44 p.m. > Android version: 7.0 (NRD90M)
INFO : 16/01/2019 06:45:44 p.m. > Sales code: TMK
INFO : 16/01/2019 06:45:44 p.m. > Country: USA
INFO : 16/01/2019 06:45:44 p.m. > HW platform: exynos5
INFO : 16/01/2019 06:45:44 p.m. > HW Chip: exynos7570
INFO : 16/01/2019 06:45:44 p.m. > HW Modem: SHANNON305
INFO : 16/01/2019 06:45:44 p.m. > Security patch level: 2018-05-01
INFO : 16/01/2019 06:45:44 p.m. > SIM 1 status: absent
INFO : 16/01/2019 06:45:44 p.m. > Codename: j3popeltemtr
INFO : 16/01/2019 06:45:44 p.m. > Connecting to modem port...
INFO : 16/01/2019 06:45:48 p.m. > Found phone on COM65
INFO : 16/01/2019 06:45:48 p.m. > Reading IMEI...
INFO : 16/01/2019 06:45:54 p.m. > OK
INFO : 16/01/2019 06:45:54 p.m. > -----------------------------------------------------------------------------------
WARN : 16/01/2019 06:45:54 p.m. > Connecting to server...
WARN : 16/01/2019 06:45:55 p.m. > OK
INFO : 16/01/2019 06:45:55 p.m. > Checking smart card...
INFO : 16/01/2019 06:45:57 p.m. > OK
INFO : 16/01/2019 06:45:57 p.m. > Username: p9b81px
INFO : 16/01/2019 06:45:57 p.m. > Authorizing...
INFO : 16/01/2019 06:45:57 p.m. > OK
INFO : 16/01/2019 06:45:57 p.m. > Checking balance...
INFO : 16/01/2019 06:45:57 p.m. > OK
INFO : 16/01/2019 06:45:57 p.m. > Checking operation...
INFO : 16/01/2019 06:45:58 p.m. > OK
INFO : 16/01/2019 06:45:58 p.m. > Your balance: 50 credits.
INFO : 16/01/2019 06:45:58 p.m. > -----------------------------------------------------------------------------------
INFO : 16/01/2019 06:45:58 p.m. > Sending device information...
INFO : 16/01/2019 06:45:58 p.m. > OK
INFO : 16/01/2019 06:45:58 p.m. > Initializing exploit...
INFO : 16/01/2019 06:46:08 p.m. > OK
INFO : 16/01/2019 06:46:08 p.m. > Unlocking phone...
INFO : 16/01/2019 06:46:11 p.m. > OK
INFO : 16/01/2019 06:46:17 p.m. > Phone is successfully unlocked
WARN : 16/01/2019 06:46:17 p.m. > To finish the operation, please restart the phone via phone's menu.

2nd log with combo installed:

Bienvenido en Octoplus Box Samsung software versión 2.6.9
-----------------------------------------------------------------------------------
Plataforma: Samsung Android
Puerto seleccionado: COM3
Modelo seleccionado: SM-J327T1
Operation: Unlock
Please, press "OK" button on the phone to allow USB debugging.
Warning: Selected model (SM-J327T1) differs from the detected one (SM-J327T)!
If you want select (SM-J327T) as (SM-J327T1) model, please check "manual select".
La liberación del teléfono ha sido fallada
Performed by 2.6.9 Software version.
-----------------------------------------------------------------------------------
Plataforma: Samsung Android
Puerto seleccionado: COM3
Modelo seleccionado: SM-J327T1
Operation: Unlock
Modelo del teléfono detectado: SM-J327T
Fecha de creación del firmware: Tue Mar 13 11:46:47 KST 2018
PDA version: FA70_J327TUVU2ARC2
CSC version: unknown
Versión del SW: J327TUVS2ARC1
Phone SN: R28K71B7CME
Android version: 7.0 (NRD90M)
Sales code: unknown
Country: unknown
HW platform: exynos5
HW Chip: exynos7570
HW Modem: SHANNON305
Security patch level: 2017-02-01
SIM 1 status: network locked
Codename: j3popeltetmo
Connecting to modem port...
Found phone on COM65
Leyendo IMEI...OK
-----------------------------------------------------------------------------------
Connecting to server...OK
Checking smart card...OK
Username: p9b81px
Authorizing...OK
Checking balance...OK
Checking operation...OK
Your balance: 50 credits.
-----------------------------------------------------------------------------------
Sending device information...OK
Initializing exploit...OK
Liberando el teléfono...OK
El teléfono ha sido liberado con éxito
To finish the operation, please restart the phone via phone's menu.
Performed by 2.6.9 Software version.

This phone still locked !!! Please Help !!!

Octopus box · 01-17-2019, 07:48

Hello.

Please contact us to Skype, we will check where can be the problem. Our contacts You can find in our profile.

01-17-2019, 02:09	#2 (permalink)
celumaster. No Life Poster Join Date: Jan 2011 Location: Honduras Posts: 698 Member: 1488173 Status: Offline Thanks Meter: 194	charged twice again unlocking (j327t1), please octoplus fix this issues and refund, check the log: INFO : 16/01/2019 05:58:41 p.m. > Welcome to Octoplus Box Samsung software version 2.6.9 INFO : 16/01/2019 05:59:57 p.m. > ----------------------------------------------------------------------------------- INFO : 16/01/2019 05:59:57 p.m. > Platform: Samsung Android INFO : 16/01/2019 05:59:57 p.m. > Selected port: COM3 INFO : 16/01/2019 05:59:57 p.m. > Selected model: SM-J327T1 INFO : 16/01/2019 05:59:57 p.m. > Operation: Unlock WARN : 16/01/2019 05:59:59 p.m. > Please, press "OK" button on the phone to allow USB debugging. INFO : 16/01/2019 06:00:02 p.m. > Detected phone model: SM-J327T1 INFO : 16/01/2019 06:00:02 p.m. > Firmware compiled date: Tue May 8 10:39:01 KST 2018 INFO : 16/01/2019 06:00:02 p.m. > PDA version: J327T1UVS2ARE1 INFO : 16/01/2019 06:00:02 p.m. > CSC version: J327T1TMK2ARE1 INFO : 16/01/2019 06:00:02 p.m. > SW version: J327T1UVS2ARE1 INFO : 16/01/2019 06:00:03 p.m. > Phone SN: R28K71B7CME INFO : 16/01/2019 06:00:03 p.m. > Android version: 7.0 (NRD90M) INFO : 16/01/2019 06:00:03 p.m. > Sales code: TMK INFO : 16/01/2019 06:00:03 p.m. > Country: USA INFO : 16/01/2019 06:00:03 p.m. > HW platform: exynos5 INFO : 16/01/2019 06:00:03 p.m. > HW Chip: exynos7570 INFO : 16/01/2019 06:00:03 p.m. > HW Modem: SHANNON305 INFO : 16/01/2019 06:00:03 p.m. > Security patch level: 2018-05-01 INFO : 16/01/2019 06:00:03 p.m. > SIM 1 status: ready INFO : 16/01/2019 06:00:03 p.m. > Codename: j3popeltemtr INFO : 16/01/2019 06:00:03 p.m. > Connecting to modem port... INFO : 16/01/2019 06:00:05 p.m. > Found phone on COM65 INFO : 16/01/2019 06:00:05 p.m. > Reading IMEI... INFO : 16/01/2019 06:00:11 p.m. > OK INFO : 16/01/2019 06:00:11 p.m. > ----------------------------------------------------------------------------------- WARN : 16/01/2019 06:00:11 p.m. > Connecting to server... WARN : 16/01/2019 06:00:13 p.m. > OK INFO : 16/01/2019 06:00:13 p.m. > Checking smart card... INFO : 16/01/2019 06:00:17 p.m. > OK INFO : 16/01/2019 06:00:17 p.m. > Username: p9b81px INFO : 16/01/2019 06:00:17 p.m. > Authorizing... INFO : 16/01/2019 06:00:17 p.m. > OK INFO : 16/01/2019 06:00:17 p.m. > Checking balance... INFO : 16/01/2019 06:00:18 p.m. > OK INFO : 16/01/2019 06:00:18 p.m. > Checking operation... INFO : 16/01/2019 06:00:19 p.m. > OK INFO : 16/01/2019 06:00:19 p.m. > Your balance: 100 credits. INFO : 16/01/2019 06:00:19 p.m. > ----------------------------------------------------------------------------------- INFO : 16/01/2019 06:00:19 p.m. > Sending device information... INFO : 16/01/2019 06:00:19 p.m. > OK INFO : 16/01/2019 06:00:25 p.m. > Initializing exploit... INFO : 16/01/2019 06:00:35 p.m. > OK INFO : 16/01/2019 06:00:35 p.m. > Unlocking phone... INFO : 16/01/2019 06:00:38 p.m. > OK INFO : 16/01/2019 06:00:45 p.m. > Phone is successfully unlocked WARN : 16/01/2019 06:00:45 p.m. > To finish the operation, please restart the phone via phone's menu. INFO : 16/01/2019 06:00:49 p.m. > Performed by 2.6.9 Software version. INFO : 16/01/2019 06:29:22 p.m. > ----------------------------------------------------------------------------------- INFO : 16/01/2019 06:29:23 p.m. > Platform: Samsung Android INFO : 16/01/2019 06:29:23 p.m. > Selected port: COM65 INFO : 16/01/2019 06:29:23 p.m. > Selected model: SM-J327T1 INFO : 16/01/2019 06:29:23 p.m. > Operation: Unlock INFO : 16/01/2019 06:29:24 p.m. > Detected phone model: SM-J327T1 INFO : 16/01/2019 06:29:24 p.m. > Firmware compiled date: Tue May 8 10:39:01 KST 2018 INFO : 16/01/2019 06:29:24 p.m. > PDA version: J327T1UVS2ARE1 INFO : 16/01/2019 06:29:24 p.m. > CSC version: J327T1TMK2ARE1 INFO : 16/01/2019 06:29:24 p.m. > SW version: J327T1UVS2ARE1 INFO : 16/01/2019 06:29:25 p.m. > Phone SN: R28K71B7CME INFO : 16/01/2019 06:29:25 p.m. > Android version: 7.0 (NRD90M) INFO : 16/01/2019 06:29:25 p.m. > Sales code: TMK INFO : 16/01/2019 06:29:25 p.m. > Country: USA INFO : 16/01/2019 06:29:25 p.m. > HW platform: exynos5 INFO : 16/01/2019 06:29:25 p.m. > HW Chip: exynos7570 INFO : 16/01/2019 06:29:25 p.m. > HW Modem: SHANNON305 INFO : 16/01/2019 06:29:25 p.m. > Security patch level: 2018-05-01 INFO : 16/01/2019 06:29:25 p.m. > SIM 1 status: sim service provider locked INFO : 16/01/2019 06:29:25 p.m. > Codename: j3popeltemtr INFO : 16/01/2019 06:29:25 p.m. > Connecting to modem port... INFO : 16/01/2019 06:29:29 p.m. > Found phone on COM65 INFO : 16/01/2019 06:29:29 p.m. > Reading IMEI... INFO : 16/01/2019 06:29:35 p.m. > OK INFO : 16/01/2019 06:29:35 p.m. > ----------------------------------------------------------------------------------- WARN : 16/01/2019 06:29:35 p.m. > Connecting to server... WARN : 16/01/2019 06:29:36 p.m. > OK INFO : 16/01/2019 06:29:36 p.m. > Checking smart card... INFO : 16/01/2019 06:29:38 p.m. > OK INFO : 16/01/2019 06:29:38 p.m. > Username: p9b81px INFO : 16/01/2019 06:29:38 p.m. > Authorizing... INFO : 16/01/2019 06:29:38 p.m. > OK INFO : 16/01/2019 06:29:38 p.m. > Checking balance... INFO : 16/01/2019 06:29:38 p.m. > OK INFO : 16/01/2019 06:29:38 p.m. > Checking operation... INFO : 16/01/2019 06:29:38 p.m. > OK INFO : 16/01/2019 06:29:38 p.m. > Your balance: 50 credits. INFO : 16/01/2019 06:29:38 p.m. > ----------------------------------------------------------------------------------- INFO : 16/01/2019 06:29:38 p.m. > Sending device information... INFO : 16/01/2019 06:29:39 p.m. > OK INFO : 16/01/2019 06:29:39 p.m. > Initializing exploit... INFO : 16/01/2019 06:29:49 p.m. > OK INFO : 16/01/2019 06:29:49 p.m. > Unlocking phone... INFO : 16/01/2019 06:29:52 p.m. > OK INFO : 16/01/2019 06:29:59 p.m. > Phone is successfully unlocked WARN : 16/01/2019 06:29:59 p.m. > To finish the operation, please restart the phone via phone's menu. INFO : 16/01/2019 06:29:59 p.m. > Performed by 2.6.9 Software version. INFO : 16/01/2019 06:33:36 p.m. > ----------------------------------------------------------------------------------- INFO : 16/01/2019 06:33:36 p.m. > Platform: Samsung Android INFO : 16/01/2019 06:33:37 p.m. > Selected port: COM65 INFO : 16/01/2019 06:33:37 p.m. > Selected model: SM-J327T INFO : 16/01/2019 06:33:37 p.m. > Operation: Unlock WARN : 16/01/2019 06:33:39 p.m. > Warning: Selected model (SM-J327T) differs from the detected one (SM-J327T1)! INFO : 16/01/2019 06:33:39 p.m. > If you want select (SM-J327T1) as (SM-J327T) model, please check "manual select". ERROR : 16/01/2019 06:33:39 p.m. > Phone unlocking failed INFO : 16/01/2019 06:33:46 p.m. > Performed by 2.6.9 Software version. INFO : 16/01/2019 06:33:46 p.m. > ----------------------------------------------------------------------------------- INFO : 16/01/2019 06:33:47 p.m. > Platform: Samsung Android INFO : 16/01/2019 06:33:47 p.m. > Selected port: COM65 INFO : 16/01/2019 06:33:47 p.m. > Selected model: SM-J327T INFO : 16/01/2019 06:33:47 p.m. > Operation: Unlock INFO : 16/01/2019 06:33:48 p.m. > Detected phone model: SM-J327T1 INFO : 16/01/2019 06:33:48 p.m. > Firmware compiled date: Tue May 8 10:39:01 KST 2018 INFO : 16/01/2019 06:33:48 p.m. > PDA version: J327T1UVS2ARE1 INFO : 16/01/2019 06:33:48 p.m. > CSC version: J327T1TMK2ARE1 INFO : 16/01/2019 06:33:48 p.m. > SW version: J327T1UVS2ARE1 INFO : 16/01/2019 06:33:48 p.m. > Phone SN: R28K71B7CME INFO : 16/01/2019 06:33:48 p.m. > Android version: 7.0 (NRD90M) INFO : 16/01/2019 06:33:48 p.m. > Sales code: TMK INFO : 16/01/2019 06:33:48 p.m. > Country: USA INFO : 16/01/2019 06:33:48 p.m. > HW platform: exynos5 INFO : 16/01/2019 06:33:49 p.m. > HW Chip: exynos7570 INFO : 16/01/2019 06:33:49 p.m. > HW Modem: SHANNON305 INFO : 16/01/2019 06:33:49 p.m. > Security patch level: 2018-05-01 INFO : 16/01/2019 06:33:49 p.m. > SIM 1 status: sim service provider locked INFO : 16/01/2019 06:33:49 p.m. > Codename: j3popeltemtr INFO : 16/01/2019 06:33:49 p.m. > Connecting to modem port... INFO : 16/01/2019 06:33:50 p.m. > Found phone on COM66 INFO : 16/01/2019 06:33:50 p.m. > Reading IMEI... INFO : 16/01/2019 06:33:56 p.m. > OK INFO : 16/01/2019 06:33:56 p.m. > ----------------------------------------------------------------------------------- WARN : 16/01/2019 06:33:56 p.m. > Connecting to server... WARN : 16/01/2019 06:33:57 p.m. > OK INFO : 16/01/2019 06:33:57 p.m. > Checking smart card... INFO : 16/01/2019 06:33:59 p.m. > OK INFO : 16/01/2019 06:33:59 p.m. > Username: p9b81px INFO : 16/01/2019 06:33:59 p.m. > Authorizing... INFO : 16/01/2019 06:34:00 p.m. > OK INFO : 16/01/2019 06:34:00 p.m. > Checking balance... INFO : 16/01/2019 06:34:00 p.m. > OK INFO : 16/01/2019 06:34:00 p.m. > Checking operation... INFO : 16/01/2019 06:34:00 p.m. > OK INFO : 16/01/2019 06:34:00 p.m. > Your balance: 50 credits. INFO : 16/01/2019 06:34:00 p.m. > ----------------------------------------------------------------------------------- INFO : 16/01/2019 06:34:00 p.m. > Sending device information... INFO : 16/01/2019 06:34:00 p.m. > OK INFO : 16/01/2019 06:34:01 p.m. > Initializing exploit... INFO : 16/01/2019 06:34:11 p.m. > OK INFO : 16/01/2019 06:34:11 p.m. > Unlocking phone... INFO : 16/01/2019 06:34:13 p.m. > OK INFO : 16/01/2019 06:34:20 p.m. > Phone is successfully unlocked WARN : 16/01/2019 06:34:20 p.m. > To finish the operation, please restart the phone via phone's menu. INFO : 16/01/2019 06:34:20 p.m. > Performed by 2.6.9 Software version. INFO : 16/01/2019 06:42:11 p.m. > ----------------------------------------------------------------------------------- INFO : 16/01/2019 06:42:12 p.m. > Platform: Samsung Android INFO : 16/01/2019 06:42:12 p.m. > Selected port: COM66 INFO : 16/01/2019 06:42:12 p.m. > Selected model: SM-J327T INFO : 16/01/2019 06:42:12 p.m. > Operation: Unlock ERROR : 16/01/2019 06:42:12 p.m. > Proper android device not found. Make shure that "USB debug" option on the device is turned on. ERROR : 16/01/2019 06:42:12 p.m. > Phone unlocking failed INFO : 16/01/2019 06:42:13 p.m. > Performed by 2.6.9 Software version. INFO : 16/01/2019 06:42:18 p.m. > ----------------------------------------------------------------------------------- INFO : 16/01/2019 06:42:19 p.m. > Platform: Samsung Android INFO : 16/01/2019 06:42:19 p.m. > Selected port: COM66 INFO : 16/01/2019 06:42:19 p.m. > Selected model: SM-J327T1 INFO : 16/01/2019 06:42:19 p.m. > Operation: Unlock ERROR : 16/01/2019 06:42:19 p.m. > Proper android device not found. Make shure that "USB debug" option on the device is turned on. ERROR : 16/01/2019 06:42:19 p.m. > Phone unlocking failed INFO : 16/01/2019 06:42:19 p.m. > Performed by 2.6.9 Software version. INFO : 16/01/2019 06:45:38 p.m. > ----------------------------------------------------------------------------------- INFO : 16/01/2019 06:45:39 p.m. > Platform: Samsung Android INFO : 16/01/2019 06:45:39 p.m. > Selected port: COM66 INFO : 16/01/2019 06:45:39 p.m. > Selected model: SM-J327T1 INFO : 16/01/2019 06:45:39 p.m. > Operation: Unlock WARN : 16/01/2019 06:45:40 p.m. > Please, press "OK" button on the phone to allow USB debugging. INFO : 16/01/2019 06:45:43 p.m. > Detected phone model: SM-J327T1 INFO : 16/01/2019 06:45:43 p.m. > Firmware compiled date: Tue May 8 10:39:01 KST 2018 INFO : 16/01/2019 06:45:43 p.m. > PDA version: J327T1UVS2ARE1 INFO : 16/01/2019 06:45:43 p.m. > CSC version: J327T1TMK2ARE1 INFO : 16/01/2019 06:45:43 p.m. > SW version: J327T1UVS2ARE1 INFO : 16/01/2019 06:45:44 p.m. > Phone SN: R28K71B7CME INFO : 16/01/2019 06:45:44 p.m. > Android version: 7.0 (NRD90M) INFO : 16/01/2019 06:45:44 p.m. > Sales code: TMK INFO : 16/01/2019 06:45:44 p.m. > Country: USA INFO : 16/01/2019 06:45:44 p.m. > HW platform: exynos5 INFO : 16/01/2019 06:45:44 p.m. > HW Chip: exynos7570 INFO : 16/01/2019 06:45:44 p.m. > HW Modem: SHANNON305 INFO : 16/01/2019 06:45:44 p.m. > Security patch level: 2018-05-01 INFO : 16/01/2019 06:45:44 p.m. > SIM 1 status: absent INFO : 16/01/2019 06:45:44 p.m. > Codename: j3popeltemtr INFO : 16/01/2019 06:45:44 p.m. > Connecting to modem port... INFO : 16/01/2019 06:45:48 p.m. > Found phone on COM65 INFO : 16/01/2019 06:45:48 p.m. > Reading IMEI... INFO : 16/01/2019 06:45:54 p.m. > OK INFO : 16/01/2019 06:45:54 p.m. > ----------------------------------------------------------------------------------- WARN : 16/01/2019 06:45:54 p.m. > Connecting to server... WARN : 16/01/2019 06:45:55 p.m. > OK INFO : 16/01/2019 06:45:55 p.m. > Checking smart card... INFO : 16/01/2019 06:45:57 p.m. > OK INFO : 16/01/2019 06:45:57 p.m. > Username: p9b81px INFO : 16/01/2019 06:45:57 p.m. > Authorizing... INFO : 16/01/2019 06:45:57 p.m. > OK INFO : 16/01/2019 06:45:57 p.m. > Checking balance... INFO : 16/01/2019 06:45:57 p.m. > OK INFO : 16/01/2019 06:45:57 p.m. > Checking operation... INFO : 16/01/2019 06:45:58 p.m. > OK INFO : 16/01/2019 06:45:58 p.m. > Your balance: 50 credits. INFO : 16/01/2019 06:45:58 p.m. > ----------------------------------------------------------------------------------- INFO : 16/01/2019 06:45:58 p.m. > Sending device information... INFO : 16/01/2019 06:45:58 p.m. > OK INFO : 16/01/2019 06:45:58 p.m. > Initializing exploit... INFO : 16/01/2019 06:46:08 p.m. > OK INFO : 16/01/2019 06:46:08 p.m. > Unlocking phone... INFO : 16/01/2019 06:46:11 p.m. > OK INFO : 16/01/2019 06:46:17 p.m. > Phone is successfully unlocked WARN : 16/01/2019 06:46:17 p.m. > To finish the operation, please restart the phone via phone's menu. 2nd log with combo installed: Bienvenido en Octoplus Box Samsung software versión 2.6.9 ----------------------------------------------------------------------------------- Plataforma: Samsung Android Puerto seleccionado: COM3 Modelo seleccionado: SM-J327T1 Operation: Unlock Please, press "OK" button on the phone to allow USB debugging. Warning: Selected model (SM-J327T1) differs from the detected one (SM-J327T)! If you want select (SM-J327T) as (SM-J327T1) model, please check "manual select". La liberación del teléfono ha sido fallada Performed by 2.6.9 Software version. ----------------------------------------------------------------------------------- Plataforma: Samsung Android Puerto seleccionado: COM3 Modelo seleccionado: SM-J327T1 Operation: Unlock Modelo del teléfono detectado: SM-J327T Fecha de creación del firmware: Tue Mar 13 11:46:47 KST 2018 PDA version: FA70_J327TUVU2ARC2 CSC version: unknown Versión del SW: J327TUVS2ARC1 Phone SN: R28K71B7CME Android version: 7.0 (NRD90M) Sales code: unknown Country: unknown HW platform: exynos5 HW Chip: exynos7570 HW Modem: SHANNON305 Security patch level: 2017-02-01 SIM 1 status: network locked Codename: j3popeltetmo Connecting to modem port... Found phone on COM65 Leyendo IMEI...OK ----------------------------------------------------------------------------------- Connecting to server...OK Checking smart card...OK Username: p9b81px Authorizing...OK Checking balance...OK Checking operation...OK Your balance: 50 credits. ----------------------------------------------------------------------------------- Sending device information...OK Initializing exploit...OK Liberando el teléfono...OK El teléfono ha sido liberado con éxito To finish the operation, please restart the phone via phone's menu. Performed by 2.6.9 Software version. This phone still locked !!! Please Help !!!

01-17-2019, 07:48	#3 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,813 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Hello. Please contact us to Skype, we will check where can be the problem. Our contacts You can find in our profile.