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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 04-15-2016, 14:11   #1 (permalink)
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HELP FRP G531H not working!!


Welcome to Octoplus/Octopus Box Samsung software version 2.2.4
-----------------------------------------------------------------------------------
To connect SM-G531H phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM18
Selected model: SM-G531H
To put SM-G531H into Download Mode, You have to perform the
following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Searching for a phone. Please wait...
Phone found.
Initializing..
Resetting FRP lock..success
Resetting EE lock..success
Resetting Samsung Account lock..not supported
Operation was failed!
Performed by 2.2.4 software version

i have flashed the phone with several flash files namely:

g531hxxu0aoi4_g531hoxe0aoi4_ser_android_5.1.1.oct
G531HXXU0AOH4_G531HOXE0AOH4_G531HXXU0AOH4_HOME.tar .md5
but same result

Operation was failed!
Please help!!
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Old 04-15-2016, 14:36   #2 (permalink)
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Hello.

Please try to reflash the phone with "g531hubu0aoi2_g531huub0aoi2_upo_android_5.1.1 " firmware from the Support Area, then repeat "Reset FRP/Reactivation/EE" operation.
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Old 04-15-2016, 15:26   #3 (permalink)
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Welcome to Octoplus/Octopus Box Samsung software version 2.2.4
-----------------------------------------------------------------------------------
To connect SM-G531H phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM18
Selected model: SM-G531H
To put SM-G531H into Download Mode, You have to perform the
following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Searching for a phone. Please wait...
Phone found.
Initializing..
Resetting FRP lock..success
Resetting EE lock..success
Resetting Samsung Account lock..not supported
Operation was failed!
Performed by 2.2.4 software version
Selected firmware file: g531hubu0aoi2_g531huub0aoi2_upo_android_
5.1.1.oct
Please put the phone into Download Mode and connect USB cable.
To put SM-G531H into Download Mode, You have to perform the
following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Found phone on
Firmware write started.
Writing KERNEL section...
KERNEL section has been written successfully.
Writing RECOVERY section...
RECOVERY section has been written successfully.
Writing SYSTEM section...
SYSTEM section has been written successfully.
Writing CACHE section...
CACHE section has been written successfully.
Writing HIDDEN section...
HIDDEN section has been written successfully.
Writing MODEM section...
MODEM section has been written successfully.
Writing WDSP section...
WDSP section has been written successfully.
Firmware writing successfully completed.
Performed by 2.2.4 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM18
Selected model: SM-G531H
To put SM-G531H into Download Mode, You have to perform the
following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Searching for a phone. Please wait...
Phone found.
Initializing..
Resetting FRP lock..success
Resetting EE lock..success
Resetting Samsung Account lock..not supported
Operation was failed!
Performed by 2.2.4 software version
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Old 04-15-2016, 15:51   #4 (permalink)
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Phone restarts after the operation? Is there any errors on phone's Screen during boot?
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Old 04-15-2016, 16:01   #5 (permalink)
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the phone does not restart after operation and there are no errors on the screen.
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Old 04-15-2016, 16:34   #6 (permalink)
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heres a photo of what the phone looks like after the process.
Attached Images
File Type: jpg 20160415_112113.jpg (775.3 KB, 61 views)
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Old 04-15-2016, 16:47   #7 (permalink)
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If phone does not restart after the operation - most likely its firmware has new type of Security, in which Samsung disabled ability to remove FRP lock.

You can try to write even older firmware - "G531HXXU0AOH1_G531HOXE0AOH1_SER_Android_5.1.1 ", for example.
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Old 04-22-2016, 16:02   #8 (permalink)
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Help... Need solution too

Code:
INFO  : 22/04/2016 17:40:04 > -----------------------------------------------------------------------------------
INFO  : 22/04/2016 17:40:06 > Platform: Samsung Android
INFO  : 22/04/2016 17:40:06 > Selected port: 
INFO  : 22/04/2016 17:40:06 > Selected model: SM-G531H
WARN  : 22/04/2016 17:40:06 > To put SM-G531H into Download Mode, You have to perform the following steps:
WARN  : 22/04/2016 17:40:06 > 1. Reconnect the battery.
WARN  : 22/04/2016 17:40:06 > 2. Press and hold "Volume-" + "Home" + "Power ON" keys.
WARN  : 22/04/2016 17:40:06 > 3. When phone turns on, press "Volume+" key.
INFO  : 22/04/2016 17:40:06 > Searching for a phone. Please wait...
INFO  : 22/04/2016 17:40:06 > Phone found.
INFO  : 22/04/2016 17:40:06 > Initializing..
INFO  : 22/04/2016 17:40:06 > Resetting FRP lock..
SUCC  : 22/04/2016 17:40:06 > success
INFO  : 22/04/2016 17:40:06 > Resetting EE lock..
SUCC  : 22/04/2016 17:40:06 > success
INFO  : 22/04/2016 17:40:06 > Resetting Samsung Account lock..
ERROR : 22/04/2016 17:40:06 > not supported
ERROR : 22/04/2016 17:40:06 > Operation was failed!
INFO  : 22/04/2016 17:40:06 > Performed by 2.2.4 software version
INFO  : 22/04/2016 17:40:31 > -----------------------------------------------------------------------------------
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Old 04-22-2016, 16:18   #9 (permalink)
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Use any old firmware which released in the year of 2015 and flash it
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Old 04-22-2016, 16:22   #10 (permalink)
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Try to use solution, suggested in previous post.
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Old 07-22-2016, 23:06   #11 (permalink)
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g530h

I try with two phones from Telcel both were v5.1.1 with revision de seguridad 2016-04-01 and 2016-06-01. Don´t work the FRP reset on cotoplus software.

note: I do with another manual method.
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Old 07-23-2016, 12:28   #12 (permalink)
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Unfortunately Samsung disabled ability to remove FRP lock for devices with 2016 Security revision.
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