Help with Galaxy on5 from Metro [Solved]

[Wireless Media]

Hello,

Please I need help with SM-G550T1.

I unlocked the phone with Octoplus Box but now I get no signal on the Phone.


PLEASE HELP...


Thank you.

[Alexandroid]

Originally Posted by Wireless Media

Hello,

Please I need help with SM-G550T1.

I unlocked the phone with Octoplus Box but now I get no signal on the Phone.


PLEASE HELP...


Thank you.

Post the log.
Find the security backup and write security backup.
If everything is ok then reflash your phone and try again

[Wireless Media]

Welcome to Octoplus/Octopus Box Samsung software version 2.4.6
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM3
Selected model: SM-G550T1
Proper android device not found. Make shure that "USB debug" option
on the device is turned on.
Writing security failed.
Performed by 2.4.6 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM3
Selected model: SM-G550T1
Please, press "OK" button on the phone to allow USB debugging..
Please, press "OK" button on the phone to allow USB debugging..
Detected phone model: SM-G550T1
Firmware compiled date: Wed Jun 8 19:16:22 KST 2016
PDA version: G550T1UVU1APF1
CSC version: G550T1TMK1APF1
SW version: unknown
Phone SN: RV8HB26PC9A
Android version: 6.0.1 (MMB29K)
Sales code: TMK
Country: USA
HW platform: exynos3
HW Chip: exynos3475
HW Modem: unknown
Security patch level: 2016-06-01
Codename: on5ltemtr
Checking Root:
Phone is not Rooted.
Writing security failed.
Performed by 2.4.6 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM3
Selected model: SM-G550T1
Please, press "OK" button on the phone to allow USB debugging..
Please, press "OK" button on the phone to allow USB debugging..
Detected phone model: SM-G550T1
Firmware compiled date: Wed Jun 8 19:16:22 KST 2016
PDA version: G550T1UVU1APF1
CSC version: G550T1TMK1APF1
SW version: unknown
Phone SN: RV8HB26PC9A
Android version: 6.0.1 (MMB29K)
Sales code: TMK
Country: USA
HW platform: exynos3
HW Chip: exynos3475
HW Modem: unknown
Security patch level: 2016-06-01
Codename: on5ltemtr
Checking Root:
Phone is not Rooted.
Reading security failed.
Performed by 2.4.6 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM3
Selected model: SM-G550T1
Please, press "OK" button on the phone to allow USB debugging..
Please, press "OK" button on the phone to allow USB debugging..
Detected phone model: SM-G550T1
Firmware compiled date: Wed Jun 8 19:16:22 KST 2016
PDA version: G550T1UVU1APF1
CSC version: G550T1TMK1APF1
SW version: unknown
Phone SN: RV8HB26PC9A
Android version: 6.0.1 (MMB29K)
Sales code: TMK
Country: USA
HW platform: exynos3
HW Chip: exynos3475
HW Modem: unknown
Security patch level: 2016-06-01
Codename: on5ltemtr
Checking Root:
Writing security failed.
Performed by 2.4.6 Software version.

[elton1985]

Root the phone and try again to unlock

[Wireless Media]

Thank you, that worked. I recovered signal on he phone. However I tried unlocking again and the same thing happened, any tips on how to get it to work???

[Alexandroid]

Originally Posted by Wireless Media

Thank you, that worked. I recovered signal on he phone. However I tried unlocking again and the same thing happened, any tips on how to get it to work???

After write security backup
Reflash your phone with this firmware. This is full firmware 4 packs
https://www.androidfilehost.com/?fid=24723757092307401
Then try again
If you need root i can help you too.

[Alexandroid]

Originally Posted by Wireless Media

Thank you, that worked. I recovered signal on he phone. However I tried unlocking again and the same thing happened, any tips on how to get it to work???

If you see your logo you can note that
SW version: unknown
This means that you have problems with your modem software.
You need write security backup and re flash
Only with this steps you can unlock

[Wireless Media]

I did reflash the phone, and root it again the whole process. but when it tells me the phone is sucessfully unlocked, the phone restarts by itself and when it boots it shows no sim / no signal

[Alexandroid]

Originally Posted by Wireless Media

I did reflash the phone, and root it again the whole process. but when it tells me the phone is sucessfully unlocked, the phone restarts by itself and when it boots it shows no sim / no signal

Did you unlock the phone without sim card or with?
Post here the exactly log after reflash
Did you speak spanish?

[Alexandroid]

Originally Posted by Wireless Media

I did reflash the phone, and root it again the whole process. but when it tells me the phone is sucessfully unlocked, the phone restarts by itself and when it boots it shows no sim / no signal

Bro i see what is your problem now.
Just update the samsung software.
In 2.4.6 the unlock not work, it has bugs.
Just need use the 2.4.7 and done
Do the same write security backup.
Reflash and unlock but this time 2.4.7 and it is done

[Wireless Media]

I did it with the simcard in the phone..

[Alexandroid]

Originally Posted by Wireless Media

I did it with the simcard in the phone..

Bro just remove sim card and unlock with octoplus samsung 2.4.7
Men sin sim y con la versión 2.47. La 2.4.6 no funciona bien.
Ya saber describes el backup para regresar al estado anterior y reflash. Luego root y unlock. Asi de fácil.

[Octopus box]

Hello.

Mr. Alexandroid is correct. Problem with "Unlock" operation was fixed in the latest Software version.
Please download and install 2.4.7 version of the Software, write first Security backup back into the phone, then repeat "Unlock" operation and post here the result.

[Wireless Media]

Thank you much for all the help....

Problem solved.