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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 02-20-2014, 11:26   #1 (permalink)
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Exclamation Help I337 IMEI oo/null repair [Solved]


Hi, I'm getting this error when trying repair Imei

Welcome to Octoplus/Octopus Box Samsung software version 1.4.8
-----------------------------------------------------------------------------------
To connect SGH-I337 phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Builds numbers" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Close window.
10. Go to dial window.
11. Enter "*#9090#" number.
12. Set "Diag config" to "USB" value.
13. Restart phone.
14. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM160
Selected model: SGH-I337
Reading info, please wait...
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM161
Selected model: SGH-I337
Reading info, please wait...
Warning: Selected model (SGH-I337) differs from the detected one
(SAMSUNG-SGH-I337)!
If you want select (SAMSUNG-SGH-I337) as (SGH-I337) model, please
check "manual select".
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM161
Selected model: SGH-I337
Mode: Normal
Phone model: SGH-I337
Firmware compiled date:
Firmware compiled time:
Firmware released date: -ù~
Firmware released time:
SW version:
Old IMEI: Unknown
New IMEI: 359722-05-105710-3
Creating NVM backup
Reading NVM done!
Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung
\BACKUP\NVM-SGH-I337-20-02-2014_05-19-15-.nvm file
Firmware compiled date: Sat Nov 16 14:39:54 KST 2013
PDA version: I337UCUEMK2
CSC version: I337ATTEMK2
SW version: I337UCUEMK2
Phone IMEI: Unknown
Phone SN: RF1D478W82J
Android version: 4.3 (JSS15J)
Cheking Root
Phone is Rooted
Erasing old IMEI. It can take some time. Please wait...
Phone will restart now. Please don't disconnect cable!
Firmware compiled date: Sep 30 2013
Firmware compiled time: 05:00:00
Firmware released date: Nov 16 2013
Firmware released time: 15:24:16
SW version: M9615A-CEFWTAZM-4.0.17122
Found phone on COM160
Repairing NVM for SGH-I337 phone...
Write IMEI failed

What I'm doing wrong? Please help! BR

Last edited by Octopus box; 02-21-2014 at 07:51.
 
Old 02-20-2014, 11:47   #2 (permalink)
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Hello.
You have not connected the device correctly at the beginning:
Quote:
Platform: Samsung Android
Selected port: COM161
Selected model: SGH-I337
Mode: Normal
Phone model: SGH-I337
Firmware compiled date:
Firmware compiled time:
Firmware released date: -ù~
Firmware released time:
Connect the phone correctly, press "Read info" button at "Main" tab in Software. When phone's info will be read fully and correctly, perform "Repair IMEI" operation.
 
Old 02-20-2014, 21:12   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.
You have not connected the device correctly at the beginning:

Connect the phone correctly, press "Read info" button at "Main" tab in Software. When phone's info will be read fully and correctly, perform "Repair IMEI" operation.
I solved the problem, thanx. Now I can't activate WiFi and takes long time to place a call. How ca I fix this? BR
 
Old 02-21-2014, 07:52   #4 (permalink)
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Try to make "Factory data reset" and "Repair NVM"; try to find firmware with 4.3 Andorid version (currently we have no such firmware) and write it.
 
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