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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 09-16-2014, 14:46   #1 (permalink)
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Help octoplus repair IMEI GT-P3100 [Solved]


I have a tablet, GT-P3100 to change imei, made ​​the whole process have already given root the device,
everything was going well, but then gave error:

-----------------------------------------------------------------------------------
To connect GT-P3100 phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->Applications->Development.
3. Turn on "USB Debugging" option.
4. When the message appears press "Yes".
5. Connect USB cable to the phone.
6. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Plataforma: Samsung Android
Porto seleccionado: COM3
Modelo seleccionado: GT-P3100
Searching for a phone. Please wait...
Phone found.
Data de criação do firmware: Thu Mar 28 19:21:59 KST 2013
PDA version: P3100UBDMC1
CSC version: P3100ZTMDME1
Versão do SW: P3100UBLL2
IMEI do telefone: XXXXXXXXXXXXXXX
Phone SN: RX1D20A3BFE
Android version: 4.1.2 (JZO54K)
-----------------------------------------------------------------------------------
Plataforma: Samsung Android
Porto seleccionado: COM3
Modelo seleccionado: GT-P3100
Searching for a phone. Please wait...
Phone found.
Data de criação do firmware: Thu Mar 28 19:21:59 KST 2013
PDA version: P3100UBDMC1
CSC version: P3100ZTMDME1
Versão do SW: P3100UBLL2
IMEI do telefone: xxxxxxxxxxxxxxxxxx
Phone SN: RX1D20A3BFE
Android version: 4.1.2 (JZO54K)
-----------------------------------------------------------------------------------
Plataforma: Samsung Android
Porto seleccionado: COM3
Modelo seleccionado: GT-P3100
Modelo do telefone detectado: GT-P3100
Data de criação do firmware: Thu Mar 28 19:21:59 KST 2013
PDA version: P3100UBDMC1
CSC version: P3100ZTMDME1
Versão do SW: P3100UBLL2
IMEI do telefone: 353002054380265
Phone SN: RX1D20A3BFE
Android version: 4.1.2 (JZO54K)
Checking Root:
Phone is Rooted.
Repairing network. Please wait, this can take some time...
Network is successfully repaired.
Erasing old IMEI. It can take some time. Please wait...
Phone will restart now, plaese wait 1-2 minutes
Connecting to phone, please wait...
Phone connected successfully
Escrevendo novo IMEI do telefone...
Write IMEI failed

Last edited by Octopus box; 09-18-2014 at 06:31.
 
Old 09-16-2014, 14:51   #2 (permalink)
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Hello.


What is the IMEI in your device (by "*#06#")? As I see, some data are damaged in it:
Quote:
IMEI do telefone: 004999010640000
Phone SN: 00000000000
If IMEI is null/null, most likely EFS is damaged in your device, that's why Software can't make Repair IMEI. Octoplus Samsung Software currently doesn't support Repair EFS for this device. If You have another one GT-P3100 with correct EFS, You can read EFS from it and try to write this EFS backup into your device.


Also try to write older firmware "P3100XWALE2_OJVALE1_Arabic_Android_4.0.3" from the Support Area, then make Repair IMEI and post here the result.
 
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Old 09-16-2014, 15:12   #3 (permalink)
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Former was correct IMEI was only null / null after the failure in writing the new IMEI
 
Old 09-16-2014, 15:37   #4 (permalink)
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I'm downloading the older firmware support, if I do the installation of the old firmware, I can repair the imei without having to have another model equal to the EFS backup? help me please.


--


Estou fazendo download da firmware mais antiga do suporte , se eu fazer a instalação da antiga firmware , consigo reparar o imei sem ter que ter outro modelo igual para backup da EFS? ajuda-me por favor.
 
Old 09-17-2014, 18:40   #5 (permalink)
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-----------------------------------------------------------------------------------
Same problem .......how i do?
Platform: Samsung Android
Selected port: COM1
Selected model: GT-P3100
Detected phone model: GT-P3100
Firmware compiled date: Sat Oct 19 02:24:17 KST 2013
PDA version: P3100BUDMJ1
CSC version: P3100VFGDMJ1
SW version: P3100BUDMJ1
Phone IMEI: 004999010640000
Phone SN: 00000000000
Android version: 4.2.2 (JDQ39)
Checking Root:
Phone is Rooted.
Repairing network. Please wait, this can take some time...
Network is successfully repaired.
Erasing old IMEI. It can take some time. Please wait...
Phone will restart now, plaese wait 1-2 minutes
Connecting to phone, please wait...
Phone connected successfully
Writing new phone IMEI...
Write IMEI failed
the imei and serial numer became 0049 and sn 000 after write imei failed.... how i resolve??????
 
Old 09-17-2014, 18:43   #6 (permalink)
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@dave_21: Please read the post above, it describes what You can try to do in order to solve this problem.
 
Old 09-17-2014, 22:41   #7 (permalink)
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Final result....
downgrade to 4.03
repair imei .....ok repair imei :-)
after i have reupgrade to 4.2.2 and no network ...ok keep calm and i have repair network ..after reboot i have repair imei and network but with 4.03 and 4.22 i can't repair sn ...why? the phone work :-) but why i can't repair sn?
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: GT-P3100
Searching for a phone. Please wait...
Phone found.
Firmware compiled date: Tue Sep 17 19:09:43 KST 2013
PDA version: P3100BUDMI1
CSC version: P3100VFGDMI1
SW version: P3100BUDMH1
Phone IMEI: 356xxxxxxxxxxxx
Phone SN: 00000000000
Android version: 4.2.2 (JDQ39)
Repair SN failed
 
Old 09-17-2014, 23:44   #8 (permalink)
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Writing new IMEI of the phone ...
IMEI successfully repaired.
To apply the exchange, restart the phone
____________________________________

Instalei a room 4.0.3 do suporte , rooteei novamente o aparelho , com os arquivos do suporte , reparei o IMEI do aparelho utilzando o atual no verso do tablet .
No final , deu sucesso , e então reparei novamente o IMEI do aparelho , só que dessa vez com o IMEI definitivo. SUCESSO , muito obrigado pela ajuda OCTOPUS BOX.

____________________________________

I installed the 4.0.3 room support, rooteei the phone again, with the support files, I noticed the IMEI of the device utilzando on the back of the current tablet.
In the end, he worked, and then I noticed the IMEI of your phone again, only this time with the definitive IMEI. SUCCESS, thanks for the help OCTOPUS BOX.
 
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