[HELP PLEASE] Cant connect any samsung phone - always emergency mode? - GSM-Forum

Prowhistle · 01-09-2014, 01:02

I am having issues getting my new octopus box to work. I am trying to connect my i317m and it always says emergency mode.

I have done the steps to set the phone up properly. I am running windows 7 x64 and have the driver v5 installed.

Please help!! I would love to get my new box up and running

Octopus box · 01-09-2014, 08:07

Hello.

To connect SGH-I317M phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->Developer options.
3. Turn on "USB Debugging" option.
4. When message is appear press "Yes".
5. Go to dial window.
6. Enter "*#7284#" number.
7. Set "UART" radio button to "MODEM" value.
8. Go to "Qualcomm USB Settings".
9. Select "RNDIS+DM+MODEM".
10. Close window.
11. Re-start phone.
12. Go to dial window.
13. Enter "*#9090#" number.
14. Select "DM/UM over HS-USB".
15. Restart phone.
16. Press "Read Info" in software.

If the phone doesn't connect via Micro USB cable, please try to connect it by using Samsung Micro UART C3300k/C3303k cable.

Prowhistle · 01-09-2014, 18:55

Quote:

Originally Posted by Prowhistle

I have done the steps to set the phone up properly.

I have tried that and tried all 3 cables with the same results.

Octopus box · 01-10-2014, 09:52

Please contact us, we will look remotely, where can be the problem with your device. Our contacts You can find in our profile.

01-09-2014, 01:02	#1 (permalink)
Prowhistle Junior Member Join Date: Nov 2013 Posts: 10 Member: 2061285 Status: Offline Thanks Meter: 1	[HELP PLEASE] Cant connect any samsung phone - always emergency mode? I am having issues getting my new octopus box to work. I am trying to connect my i317m and it always says emergency mode. I have done the steps to set the phone up properly. I am running windows 7 x64 and have the driver v5 installed. Please help!! I would love to get my new box up and running

01-09-2014, 08:07	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,841 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Hello. To connect SGH-I317M phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->Developer options. 3. Turn on "USB Debugging" option. 4. When message is appear press "Yes". 5. Go to dial window. 6. Enter "#7284#" number. 7. Set "UART" radio button to "MODEM" value. 8. Go to "Qualcomm USB Settings". 9. Select "RNDIS+DM+MODEM". 10. Close window. 11. Re-start phone. 12. Go to dial window. 13. Enter "#9090#" number. 14. Select "DM/UM over HS-USB". 15. Restart phone. 16. Press "Read Info" in software. If the phone doesn't connect via Micro USB cable, please try to connect it by using Samsung Micro UART C3300k/C3303k cable.

01-10-2014, 09:52	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,841 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Please contact us, we will look remotely, where can be the problem with your device. Our contacts You can find in our profile.