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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 06-03-2016, 14:01   #1 (permalink)
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Help with Samsung Galaxy Note (SGH-T879)


Help tells me that the model is not wrong which is not true.


INFO : 1/6/16 11:06:13 a. m. > Performed by 2.2.6 software version
INFO : 1/6/16 11:06:20 a. m. > -----------------------------------------------------------------------------------
INFO : 1/6/16 11:06:20 a. m. > Platform: Samsung Android
INFO : 1/6/16 11:06:20 a. m. > Selected port: COM120
INFO : 1/6/16 11:06:21 a. m. > Selected model: SGH-T879
INFO : 1/6/16 11:06:21 a. m. > Mode: Normal
INFO : 1/6/16 11:06:21 a. m. > Phone model: AAABQOCZ
WARN : 1/6/16 11:06:21 a. m. > Warning: Selected model (SGH-T879) differs from the detected one (AAABQOCZ)!
INFO : 1/6/16 11:06:21 a. m. > Firmware compiled date: Feb 23 2012
INFO : 1/6/16 11:06:21 a. m. > Firmware compiled time: 03:00:00
INFO : 1/6/16 11:06:21 a. m. > Firmware released date: May 30 2012
INFO : 1/6/16 11:06:21 a. m. > Firmware released time: 20:11:49
WARN : 1/6/16 11:06:21 a. m. > Incorrect IMEI
INFO : 1/6/16 11:06:21 a. m. > SW version: M8260A-AABQOCZM-3.4.701070T
INFO : 1/6/16 11:06:21 a. m. > Unlocking phone...
ERROR : 1/6/16 11:06:21 a. m. > Reading security failed
ERROR : 1/6/16 11:06:21 a. m. > Phone unlocking failed
INFO : 1/6/16 11:06:21 a. m. > Performed by 2.2.6 software version
 
Old 06-03-2016, 14:17   #2 (permalink)
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Hello.

Please perform "Read Info" operation from "Android/EFS manager" tab of the Software. Post here full Software log of the operation.
 
Old 06-03-2016, 14:32   #3 (permalink)
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Bienvenido en Octoplus/Octopus Box Samsung software versión 2.2.6
-----------------------------------------------------------------------------------
Plataforma: Samsung Android
Puerto seleccionado: COM120
Modelo seleccionado: SGH-T879
Modo: Normal
Modelo del teléfono: AAABQOCZ
Warning: Selected model (SGH-T879) differs from the detected one (AAABQOCZ)!
Fecha de creación del firmware: Feb 23 2012
Tiempo de compilación del firmware: 03:00:00
Fecha de salida del firmware: May 30 2012
Tiempo de salida del firmware: 20:11:49
IMEI incorrecto
Versión del SW: M8260A-AABQOCZM-3.4.701070T
Performed by 2.2.6 software version
 
Old 06-03-2016, 14:50   #4 (permalink)
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This is log of "Read Info" operation, performed from "Main" tab of the Software. Please perform "Read Info" operation from "Android/EFS manager" tab of the Software and post here full Software log of the operation.
 
Old 06-03-2016, 14:53   #5 (permalink)
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Log file "C:\Program Files\Octoplus\Octoplus_Samsung\LOG\03-06-2016_09-30-50.log" created (3/6/16 9:30:53 a. m.).
INFO : 3/6/16 9:31:00 a. m. > Set up system language Spanish (file: Spanish.ini)
INFO : 3/6/16 9:31:00 a. m. > Welcome to Octoplus/Octopus Box Samsung software version 2.2.6
INFO : 3/6/16 9:31:28 a. m. > -----------------------------------------------------------------------------------
INFO : 3/6/16 9:31:28 a. m. > Platform: Samsung Android
INFO : 3/6/16 9:31:28 a. m. > Selected port: COM120
INFO : 3/6/16 9:31:28 a. m. > Selected model: SGH-T879
INFO : 3/6/16 9:31:28 a. m. > Mode: Normal
INFO : 3/6/16 9:31:28 a. m. > Phone model: AAABQOCZ
WARN : 3/6/16 9:31:28 a. m. > Warning: Selected model (SGH-T879) differs from the detected one (AAABQOCZ)!
INFO : 3/6/16 9:31:28 a. m. > Firmware compiled date: Feb 23 2012
INFO : 3/6/16 9:31:28 a. m. > Firmware compiled time: 03:00:00
INFO : 3/6/16 9:31:28 a. m. > Firmware released date: May 30 2012
INFO : 3/6/16 9:31:28 a. m. > Firmware released time: 20:11:49
WARN : 3/6/16 9:31:28 a. m. > Incorrect IMEI
INFO : 3/6/16 9:31:28 a. m. > SW version: M8260A-AABQOCZM-3.4.701070T
INFO : 3/6/16 9:31:28 a. m. > Performed by 2.2.6 software version
Log file "C:\Program Files\Octoplus\Octoplus_Samsung\LOG\03-06-2016_09-30-50.log" closed (3/6/16 9:32:41 a. m.).
 
Old 06-03-2016, 15:27   #6 (permalink)
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