help unlock T889 security failed,unlock failed - GSM-Forum

chris2007 · 04-23-2014, 18:26

should need to flash file from support then do unlock again?

Code:

Welcome to Octoplus/Octopus Box Samsung software version 1.5.4
-----------------------------------------------------------------------------------
To connect SGH-T889 phone you have to perform the following steps:
1. Disconnect USB cable from phone. 
2. Go to Menu->Settings->Developer options.
3. Turn on "USB Debugging" option.
4. When message is appear press "Yes".
5. Go to dial window.
6. Enter "*#7284#" number.
7. Set "UART" radio button to "MODEM" value.
8. Go to "Qualcomm USB Settings".
9. Select "RNDIS+DM+MODEM".
10. Press Home button.
11. Go to dial window.
12. Enter "*#9090#" number.
13. Select "DM/UM over HS-USB".
14. Restart phone.
15. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM20
Selected model: SGH-T889
Mode: Emergency
Unlock for SGH-T889 phone in emergency mode can’t be done
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM20
Selected model: SGH-T889
Mode: Emergency
Unlock for SGH-T889 phone in emergency mode can’t be done
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM20
Selected model: SGH-T889
Mode: Emergency
Codes for SGH-T889 phone in emergency mode can’t be read
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM20
Selected model: SGH-T889
Mode: Emergency
Unlock for SGH-T889 phone in emergency mode can’t be done
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM20
Selected model: SGH-T889
Phone was not found on the selected port!
Searching for USB diagnostic port...
No diagnostic ports found!
Connecting to phone on COM20
Phone connection failed
Selected action can’t be performed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM20
Selected model: SGH-T889
Phone was not found on the selected port!
Searching for USB diagnostic port...
No diagnostic ports found!
Connecting to phone on COM20
Phone connection failed
Selected action can’t be performed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM20
Selected model: SGH-T889
Mode: Normal
Phone was not found on the selected port!
Selected action can’t be performed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM20
Selected model: SGH-T889
Mode: Normal
Phone was not found on the selected port!
Selected action can’t be performed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM20
Selected model: SGH-T889
Phone was not found on the selected port!
Selected action can’t be performed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM20
Selected model: SGH-T889
Phone was not found on the selected port!
Selected action can’t be performed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM20
Selected model: SGH-T889
Phone was not found on the selected port!
Selected action can’t be performed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM5
Selected model: SGH-T889
Phone was not found on the selected port!
Selected action can’t be performed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM5
Selected model: SGH-T889
Phone was not found on the selected port!
Selected action can’t be performed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM5
Selected model: SGH-T889
Phone was not found on the selected port!
Selected action can’t be performed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM5
Selected model: SGH-T889
Phone was not found on the selected port!
Selected action can’t be performed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM5
Selected model: SGH-T889
Phone was not found on the selected port!
Selected action can’t be performed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM5
Selected model: SGH-T889
Phone was not found on the selected port!
Selected action can’t be performed
-----------------------------------------------------------------------------------
To connect SGH-T889 phone you have to perform the following steps:
1. Disconnect USB cable from phone. 
2. Go to Menu->Settings->Developer options.
3. Turn on "USB Debugging" option.
4. When message is appear press "Yes".
5. Go to dial window.
6. Enter "*#7284#" number.
7. Set "UART" radio button to "MODEM" value.
8. Go to "Qualcomm USB Settings".
9. Select "RNDIS+DM+MODEM".
10. Press Home button.
11. Go to dial window.
12. Enter "*#9090#" number.
13. Select "DM/UM over HS-USB".
14. Restart phone.
15. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM5
Selected model: SGH-T889
Port is busy
Mode: Emergency
NVM can’t be read for SGH-T889 phone in emergency mode
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM13
Selected model: SGH-T889
Mode: Normal
Phone model: SGH-T889
Firmware compiled date: Oct 22 2013
Firmware compiled time: 00:00:00
Firmware released date: Nov 19 2013
Firmware released time: 13:19:39
Phone IMEI: 354340-05-308316-0
SW version: M9615ACEHWMAZD179709
Reading phone unlock codes. It can take some time, please wait...
Reading security failed
Read codes failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM13
Selected model: SGH-T889
Mode: Normal
Phone model: SGH-T889
Firmware compiled date: Oct 22 2013
Firmware compiled time: 00:00:00
Firmware released date: Nov 19 2013
Firmware released time: 13:19:39
Phone IMEI: 354340-05-308316-0
SW version: M9615ACEHWMAZD179709
Unlocking phone...
Reading security failed
Phone unlocking failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM13
Selected model: SGH-T889
Mode: Normal
Phone model: SGH-T889
Firmware compiled date: Oct 22 2013
Firmware compiled time: 00:00:00
Firmware released date: Nov 19 2013
Firmware released time: 13:19:39
Phone IMEI: 354340-05-308316-0
SW version: M9615ACEHWMAZD179709
Reading phone unlock codes. It can take some time, please wait...
Reading security failed
Read codes failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM13
Selected model: SGH-T889
Mode: Normal
Phone model: SGH-T889
Firmware compiled date: Oct 22 2013
Firmware compiled time: 00:00:00
Firmware released date: Nov 19 2013
Firmware released time: 13:19:39
Phone IMEI: 354340-05-308316-0
SW version: M9615ACEHWMAZD179709
Unlocking phone...
Reading security failed
Phone unlocking failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM13
Selected model: SGH-T889
Mode: Normal
Phone model: SGH-T889
Firmware compiled date: Oct 22 2013
Firmware compiled time: 00:00:00
Firmware released date: Nov 19 2013
Firmware released time: 13:19:39
Phone IMEI: 354340-05-308316-0
SW version: M9615ACEHWMAZD179709
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM13
Selected model: SGH-T889
Mode: Normal
Phone model: SGH-T889
Firmware compiled date: Oct 22 2013
Firmware compiled time: 00:00:00
Firmware released date: Nov 19 2013
Firmware released time: 13:19:39
Phone IMEI: 354340-05-308316-0
SW version: M9615ACEHWMAZD179709
Reading NVM...
Reading NVM done!
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM13
Selected model: SGH-T889
Mode: Normal
Phone model: SGH-T889
Firmware compiled date: Oct 22 2013
Firmware compiled time: 00:00:00
Firmware released date: Nov 19 2013
Firmware released time: 13:19:39
Phone IMEI: 354340-05-308316-0
SW version: M9615ACEHWMAZD179709
Unlocking phone...
Reading security failed
Phone unlocking failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM13
Selected model: SGH-T889
Mode: Normal
Phone model: SGH-T889
Firmware compiled date: Oct 22 2013
Firmware compiled time: 00:00:00
Firmware released date: Nov 19 2013
Firmware released time: 13:19:39
Phone IMEI: 354340-05-308316-0
SW version: M9615ACEHWMAZD179709
Reading phone unlock codes. It can take some time, please wait...
Reading security failed
Read codes failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM20
Selected model: SGH-T889
Phone was not found on the selected port!
Selected action can’t be performed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM13
Selected model: SGH-T889
Mode: Normal
Phone model: SGH-T889
Firmware compiled date: Oct 22 2013
Firmware compiled time: 00:00:00
Firmware released date: Nov 19 2013
Firmware released time: 13:19:39
Phone IMEI: 354340-05-308316-0
SW version: M9615ACEHWMAZD179709
Reading phone unlock codes. It can take some time, please wait...
Reading security failed
Read codes failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM13
Selected model: SGH-T889
Mode: Normal
Phone model: SGH-T889
Firmware compiled date: Oct 22 2013
Firmware compiled time: 00:00:00
Firmware released date: Nov 19 2013
Firmware released time: 13:19:39
Phone IMEI: 354340-05-308316-0
SW version: M9615ACEHWMAZD179709
Unlocking phone...
Reading security failed
Phone unlocking failed

Octopus box · 04-23-2014, 18:48

Hello.

There is new (currently not supported) security type in your device. Please, read full flash from your phone by using "Read Full SGH-T889.bat" file inside of this package (https://mega.co.nz/#!r5JHTSgD!-XqfA-...Cn7CQ1lhGHDEJk). 4 files will be read, pack them, upload somewhere and post here link. We will research and prepare test Software version for You.

chris2007 · 04-23-2014, 21:21

i can't read full flash i run the "Read full SGH-T889.bat" it have "error device not found"

Octopus box · 04-24-2014, 06:28

Disconnect all devices from your PC, re-start the PC, connect your SGH-T889, turn on USB Debugging Mode, install ADB drivers and try to read Full flash again.

chris2007 · 04-25-2014, 00:50

try on 3 pc nothing read

Octopus box · 04-25-2014, 06:23

As I see, your phone is not connected correctly. There is no proper device in PC Device Manager. To read full flash, You need to root the phone manually, turn on USB Debugging Mode in the phone, connect the phone to PC, install Android ABD driver and then read full flash by using mentioned above *.bat file.

chris2007 · 04-26-2014, 00:08

root successfully and connect the phone with the same

please let me know how to connect phone

thanks

Octopus box · 04-26-2014, 08:12

Turn on USB Debugging Mode, then connect the phone to PC and install ADB driver, as a result, Android ABD Interface device should appears in PC Device Manager.

chris2007 · 04-26-2014, 10:49

Quote:

Originally Posted by Octopus box

Turn on USB Debugging Mode, then connect the phone to PC and install ADB driver, as a result, Android ABD Interface device should appears in PC Device Manager.

i was do the same enable usb debugging but no ADB driver ask to install or appears on pc device manager , all driver from supported already installed

chris2007 · 04-27-2014, 07:39

read done will give you link shortly

press *#0808# > USBSetting>AP>DM+MODEM+ADB then OK

connect then i can read the files

chris2007 · 04-28-2014, 05:00

here the four files (https://mega.co.nz/#fm/bkJlECCI)

Octopus box · 04-28-2014, 06:59

You have uploaded incorrect file, please, check your link and upload correct files again.

chris2007 · 04-28-2014, 08:54

i think it that the correct file the rename was not changed

Octopus box · 04-28-2014, 09:00

Please re-upload files to mediafire.com.

Octopus box · 04-28-2014, 12:44

We have prepared and sent You test Software version into PM. Please try to perform Unlock operation by using this Software and post here the result.

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04-23-2014, 18:48	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,809 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Hello. There is new (currently not supported) security type in your device. Please, read full flash from your phone by using "Read Full SGH-T889.bat" file inside of this package (https://mega.co.nz/#!r5JHTSgD!-XqfA-...Cn7CQ1lhGHDEJk). 4 files will be read, pack them, upload somewhere and post here link. We will research and prepare test Software version for You.

04-23-2014, 21:21	#3 (permalink)
chris2007 No Life Poster Join Date: Feb 2007 Posts: 3,197 Member: 453916 Status: Offline Sonork: 100.1620840 Thanks Meter: 246	i can't read full flash i run the "Read full SGH-T889.bat" it have "error device not found"

04-24-2014, 06:28	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,809 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Disconnect all devices from your PC, re-start the PC, connect your SGH-T889, turn on USB Debugging Mode, install ADB drivers and try to read Full flash again.

04-25-2014, 06:23	#6 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,809 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	As I see, your phone is not connected correctly. There is no proper device in PC Device Manager. To read full flash, You need to root the phone manually, turn on USB Debugging Mode in the phone, connect the phone to PC, install Android ABD driver and then read full flash by using mentioned above *.bat file.

04-26-2014, 00:08	#7 (permalink)
chris2007 No Life Poster Join Date: Feb 2007 Posts: 3,197 Member: 453916 Status: Offline Sonork: 100.1620840 Thanks Meter: 246	root successfully and connect the phone with the same please let me know how to connect phone thanks

04-26-2014, 08:12	#8 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,809 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Turn on USB Debugging Mode, then connect the phone to PC and install ADB driver, as a result, Android ABD Interface device should appears in PC Device Manager.

04-27-2014, 07:39	#10 (permalink)
chris2007 No Life Poster Join Date: Feb 2007 Posts: 3,197 Member: 453916 Status: Offline Sonork: 100.1620840 Thanks Meter: 246	read done will give you link shortly press *#0808# > USBSetting>AP>DM+MODEM+ADB then OK connect then i can read the files

04-28-2014, 05:00	#11 (permalink)
chris2007 No Life Poster Join Date: Feb 2007 Posts: 3,197 Member: 453916 Status: Offline Sonork: 100.1620840 Thanks Meter: 246	here the four files (https://mega.co.nz/#fm/bkJlECCI)

04-28-2014, 06:59	#12 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,809 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	You have uploaded incorrect file, please, check your link and upload correct files again.

04-28-2014, 08:54	#13 (permalink)
chris2007 No Life Poster Join Date: Feb 2007 Posts: 3,197 Member: 453916 Status: Offline Sonork: 100.1620840 Thanks Meter: 246	i think it that the correct file the rename was not changed

04-28-2014, 09:00	#14 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,809 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Please re-upload files to mediafire.com.

04-28-2014, 12:44	#15 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,809 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	We have prepared and sent You test Software version into PM. Please try to perform Unlock operation by using this Software and post here the result.