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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 10-31-2014, 14:58   #136 (permalink)
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Activation problem


Hi there, i have bought activation from AscoGSM and the result is:

Searching for server...
Trying connect to server support.octoplusbox.com:4000...
Server is online
Server greeting: "Card updates server v.2.2"
Testing connection...
OK
Checking validity...
OK
Checking your cards...
Searching installed cards...
Found card with s/n 10103A371
The card is valid card (TOP). Activations:
Selected card: 010103A371
Updates count: 2
Updates limit: 10
Activations:
Trying to activate Octopus Samsung module...
The activation string is already used.
Please, contact to Your resseller.


can you help me please?
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Old 10-31-2014, 20:35   #137 (permalink)
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Quote:
Originally Posted by LBMaster View Post
Hi there, i have bought activation from AscoGSM and the result is:

Searching for server...
Trying connect to server support.octoplusbox.com:4000...
Server is online
Server greeting: "Card updates server v.2.2"
Testing connection...
OK
Checking validity...
OK
Checking your cards...
Searching installed cards...
Found card with s/n 10103A371
The card is valid card (TOP). Activations:
Selected card: 010103A371
Updates count: 2
Updates limit: 10
Activations:
Trying to activate Octopus Samsung module...
The activation string is already used.
Please, contact to Your resseller.


can you help me please?
Have here you answer:

Quote:
The activation string is already used.
Please, contact to Your resseller.
Br
allumts
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Old 01-27-2015, 16:30   #138 (permalink)
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Hello guys , i have a question!
If i buy the Octobus Samsung Box
i have to buy the Activation code too?
The activation is permanent????
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Old 01-27-2015, 16:44   #139 (permalink)
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Hello.

Quote:
If i buy the Octobus Samsung Box
i have to buy the Activation code too?
No, "Octopus Samsung Box" means, that Samsung is already activated on the card, no need any activation.

Quote:
The activation is permanent???
Yes, of course, activation is permanent and all Software updates are free of charge.

Please contact to our managers in on-line Sales Chat at GsmServer, they will help You and explain in more details.
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Old 01-28-2015, 01:09   #140 (permalink)
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Quote:
Originally Posted by marcopai View Post
Hello guys , i have a question!
If i buy the Octobus Samsung Box
i have to buy the Activation code too?
The activation is permanent????
ahahah are seeing now?, want to buy in other part and have Box also w/o "Update Card" done...and with me 10000 history...good, now contact you reseller...if answere...
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Old 02-13-2015, 21:09   #141 (permalink)
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Quote:
Originally Posted by c2r2gsm View Post
........................
i have a question, when I connect the phone to the box i get a message -----------------------------------------------------------------------------------

Proper android device not found. Make shure that "USB debug" option
on the device is turned on.

***but it is not true because this option is already on***
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Old 02-14-2015, 08:45   #142 (permalink)
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Disconnect all other devices from PC, reboot the PC, re-start the phone, turn on USB Debugging Mode in the phone and try to connect the phone again. Try to connect the phone to another motherboard USB port, don't use any USB hubs, this is important.
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Old 02-16-2015, 03:43   #143 (permalink)
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I already did that but is not working I still have the same problem thanks
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Old 02-16-2015, 08:02   #144 (permalink)
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@ pridaily

Contact us to Skype, Yahoo! Messenger or ICQ, we will look remotely, where ca be the problem. Our contacts You can find in our profile.
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Old 02-19-2015, 02:23   #145 (permalink)
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thanks when you gonna be available on skype? because I've been trying to communicate
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Old 02-19-2015, 07:52   #146 (permalink)
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Write us to PM your Skype ID/Name, we will contact You, when we are in on-line.
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Old 02-19-2015, 09:31   #147 (permalink)
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Virtual machine detected problem!

Sir my Octopus Box shows me "VIRTUAL MACHINE DETECTED"

my notebook specs is:
CPU: Core i7 4720HQ 2.6 GHZ
RAM: 16GB 1600 Mhz
GPU: Intel HD 4600 and Nvidia GTX 980m
Screen Resolution: 1920 x 1080
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Old 02-20-2015, 11:45   #148 (permalink)
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Hare using only USB 2.0 com port directly from pc motherboard?

Quote:
VIRTUAL MACHINE DETECTED
Try installing w/o Virtual Partition and use only USB 2.0 Com port w/o Any HUB <<<<This is important.
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Old 03-09-2015, 05:41   #149 (permalink)
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can we use z3x uart cables to octopus lg box after activate samsung?
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Old 03-09-2015, 07:30   #150 (permalink)
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Yes, You can use these cables.
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